When I was 7 years old, I went into the woods behind my house, built a fire, then fried an egg over it in an old pie tin. When the egg was done, I ate it. I didn’t even like eggs, but because I had cooked it on my own, it was delicious.

It’s 1 p.m. on a sunny afternoon in July—smack dab in the middle of summer break—and a perfect 75° outside, but Jonathan Park is laser-focused.

In manufacturing, standardization in production and process control leads to increased profitability and cuts down on many siloed problems that can plague even the most quality-focused organization.

On the surface, the well-being of the American worker seems rosy.

(Renishaw: Wotton-under-Edge, Gloucestershire) -- The youngest patient in the world to receive deep brain stimulation has undergone surgery at Evelina London Children’s Hospital in London.

Soldiers develop attachments to the robots that help them diffuse bombs in the field. Despite numerous warnings about privacy, millions of us trust smart speakers like Alexa to listen into our daily lives.

Taylor Attachments, based in the United Kingdom, custom designs and produces tractor headstock conversion brackets.

Although certification to major standards is often the threshold to winning next-level contracts, it is when your organization synthesizes the standard’s values that real payoff is realized. Chief among those values is customer satisfaction.

Being a customer experience (CX) professional is hard enough; misinformation just makes our work more challenging. Misinformation or confusing information by a person with a ton of followers and a ton of influence makes our work even more challenging.