Walk in your customer's shoes
How customers experience your product involves the entire customer journey, not just the quality of the product itself. We talk with Jon Picoult, author of From Impressed to Obsessed.
It’s Time to Apply Risk Management to President Biden’s Vaccine Mandates
‘By the authority vested in me as President by the Constitution and the laws of the United States of America, including sections 3301, 3302, and 7301 of title 5, United States Code, it is hereby ordered as follows....”
Problems Happen. It’s How They’re Solved That Matters.
Within every organization, problems or incidents arise that can affect the quality of your operations.
Mitutoyo America Corp. Launches New Website and MyMitutoyo End-User Portal
(Mitutoyo America Corp.: Aurora, IL) -- Mitutoyo America Corp. is excited to announce the launch of the new Mitutoyo website as well as MyMitutoyo, the new end- user portal.
Honeywell Introduces Robotic Technology to Help Warehouses Boost Productivity, Reduce Injuries
(Honeywell: Charlotte, NC) -- Honeywell announces its latest innovation in robotic technology designed to help warehouses and distribution centers automate the manual process of unloading pallets, reducing the operational risks of potential injuries and labor shortages.
LLNL Explores Laser Beam Shaping to Improve Metal 3D Printing
Although laser-based 3D printing techniques have revolutionized the production of metal parts by greatly expanding design complexity, the laser beams traditionally used in metal printing have drawbacks that can lead to defects and poor mechanical performance.
How the Climate Crisis Is Transforming the Meaning of ‘Sustainability’ in Business
In his 2021 letter to CEOs, Larry Fink, the CEO and chairman of BlackRock, the world’s largest investment manager, wrote: “No issue ranks higher than climate ch
Ship & Shore Environmental Cultivates New Generation of Engineers in Annual Mentorship Program
Building on its successful mentorship efforts with Cal Poly Pomona and the University of California at Irvine, Ship & Shore Environmental (S&SE), a leading U
Growing Housing Demands, Focus on Sustainability Will Drive Q4 Industrial Sourcing Trends
(Thomas: New York) -- Thomas, the leader in product sourcing, supplier selection, and marketing solutions for industry, has released its ‘2021 Q3 Sourcing Activity Snapshot,’ which reveals insights into the top products and services sourced
2021 Manufacturing Innovation: Where We Are
Much like many industries, the manufacturing sector has been completely upended by the Covid-19 pandemic. However, unlike many sectors, manufacturing was already in the midst of a consistent cycle of up and downs by the time the Covid-19 pandemic struck.