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Dubai Encourages Quality With Establishment of Harrington TQM Award

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A quality college in Dubai recently announced the establishment of an award in honor of H. James Harrington, Ph.D. Harrington, a Quality Digest columnist and founder of the Harrington Institute, is a leading quality consultant who frequently works in Dubai.

NIST Announces 2004 Baldrige Winners

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President George W. Bush and Commerce Secretary Don Evans recently announced four winners of the 2004 Malcolm Baldrige National Quality Award.

ISO 14001:2004 Is Published

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After months of development, the International Organization for Standardization published a revised version of its ISO 14001 standard on Nov.

Six Sigma in Service

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Six Sigma was first practiced in product development and manufacturing environments to improve customer satisfaction. There, significant improvements were achieved and sizable savings realized.

Six Sigma in Health Care, Pharmaceuticals Industries Conferences Announced

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WCBF has announced its two major Six Sigma conferences—one on Six Sigma in the health care industry and one on Six Sigma in the pharmaceuticals industry.

University of Colorado Offers Six Sigma Training

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The University of Colorado recently became one of only a handful of colleges that offer Six Sigma training.

Two Six Sigma Books Released

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Prentice Hall recently announced that it has published two books on the use and value of Six Sigma in differing workplaces.

Xerox Credits Six Sigma With Improved Finances

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Xerox Corp.’s chairman and CEO recently credited her company’s rosy financial state with its implementation of lean and Six Sigma.Anne M.

ISO Publishes Revisions to 14001 Standard

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In hopes of making ISO 14001 easier to implement, the International Organization for Standardization recently published a revised version of the standard.ISO 14001: 2004 provides

Bank of America to Implement Six Sigma in Mailing Operations

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Pitney Bowes Inc. and Bank of America have reached an agreement that will deploy Six Sigma across the bank’s extensive mailing operations.

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