Bilingual workplaces? No, non, nyet, nein.

A language standard is the right way to go.

"Therefore is the name of it called Babel; because the Lord did there confound the languages of all the earth…"
—Genesis 11:9

The story of the Tower of Babel occupies but nine verses of the Book of Genesis, but it contains a valuable lesson for today: a multiplicity of languages makes it harder to run a workplace effectively. This is especially true when the quality system relies on controlled documents, as required by ISO 9001 and ISO/TS 16949. Robert M. Bakker cites in his "Why companies fail quality audits" (Manufacturing Engineering) three predominant sources of quality system nonconformances:

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Bilingual workplaces? No, non, nyet, nein.

A language standard is the right way to go.

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