Tottering Quality Management
The concept of total quality management (TQM) rose to prominence more than two decades ago. There were many reasons for it, the most important one being the European Union’s move to allow imports only from companies with ISO-standards certification.
Lean Six Sigma Summit West 2006 will be held Sept. 26-29 at The Venetian in Las Vegas.
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We’ve all heard about how calamitously insufficient a quality standard of 99 percent would be: