Kelly Services, a Fortune 500 empl

ANSI-RAB National Accreditation Board (ANAB) and QSU Publishing Co.

The Baldrige National Quality Program is seeking comments for discussion during Improvement Day 2005.

Several Baldrige Award winners and award supporters met with key Congress members last month at the annual Quest for Excellence conference.

Two upcoming conferences hosted by WCBF will feature the use of Six Sigma in very different contexts.

SigmaQuest Inc. and OpSource have formed an alliance to deliver SigmaQuest’s SigmaSure product performance intelligence software in an on-demand model.

A new book that explores the use of an integrated lean Six Sigma as a problem-solving methodology was recently released by Rath & Strong.

An upcoming seminar will focus on the complementary use of lean, Six Sigma and Sarbanes-Oxley requirements to maintain compliance and improve performance.

Decisioneering Inc.

Failure mode and effect analysis, or FMEA, is an attempt to delineate all possible failures, their effects on the system, the likelihood of occurrence and the probability that the failure will go undetected.