In retrospect it was easy to see that the strategic planning process for new products was flawed. What began as a simple customer-service escalation due to product quality issues for Strategic Network and Broadband Co.

In a class last month I was asked to explain a number that occurs in some measurement system evaluations and which is known as the precision to tolerance ratio (P/T ratio).

(CCP: Beavercreek, OH) -- Certified Comparator Products (CCP), a division of Quality Vision International Inc. (QVI), has introduction of the CC-16L optical comparator.

Every day, we are bombarded with messages about how to get things done. We hear a lot less, though, about how to get things right.

(Olympus: Center Valley, PA) -- Olympus has premiered its IX3 line of inverted research microscopes, three systems that offer researchers flexibility to customize their microscopes.

(Build!IT: Montreal, Quebac, Canada) -- Build!IT Desktop is a CAD-to-part inspection software that enables quick and easy dimensional verification of manufactured parts and assemblies.

(Productivity Press: Boca Raton, FL) -- Traditional accounting systems have become inadequate for today’s global manufacturing environment. They are too complex and too focused on past performance.

(VIEW Micro-Metrology: Phoenix) -- VIEW Micro-Metrology, a division of Quality Vision International (QVI), announces a new benchtop measurement system, the Benchmark 250-S.

(KOTEM: Rochester, NY) -- KOTEM, a developer of data-fitting and GD&T evaluation software for industrial measurement, has released SmartProfile 2.0, the all-new version of its popular geometric dimensioning and tolerancing (GD&T) evaluation software.

(RAM: Rochester, NY) -- RAM Optical Instrumentation, a designer and manufacturer of video inspection solutions and a division of Quality Vision International Inc. (QVI), has developed a full-function benchtop digital measuring machine, the QVI SNAP.