Spirit Airlines recently flew into a big public relations disaster. Sticking to a no-refunds policy, the airline refused to refund the airfare of a passenger who had to cancel his trip after finding out he has terminal cancer.

(Lean Frontiers: Indianapolis) -- The Key Concepts for Lean Leadership workshop, scheduled for June 5–6, 2012 in Indianapolis, is designed for those truly passionate about lean and interested in moving beyond

(Accelper: Schaumburg, IL) -- In his book, The Innovation Solution (CreateSpace, 2012), Praveen Gupta provides readers with an easy-to-understand, po

Any company that truly lives its quality management system will tell you that you must innovate to get ahead.

The ISO 14001 environmental management systems (EMS) standard and the new ISO 50001 energy management systems (EnMS) standard are complementary, synergistic, and mutually supporting systems for improving stakeholder value.

(Chief Executive Group: Greenwich, CT) -- For the eighth year in a row, CEOs rate Texas as the No.

(Q+E: Portland, OR) -- Enterprise Risk Management (ERM) is transforming operations and even professions. Quality, engineering, IT, cyber-security, logistics, and supply-management professionals are now operations risk professionals.

(Renishaw: New Mills, UK) -- Renishaw, developer and manufacturer of precision technologies in measurement, motion control, spectroscopy, and precision machining, has purchased the business of R&R Sales LLC, a U.S.-based leader in fixtures for the global measurement and inspection market.

A 3.2 billion-pixel digital camera designed by the Stanford Linear Accelerator Center (SLAC) is now one step closer to reality.

Last night on the Italian National Geographic channel, I watched a reconstruction of the November 2011 American Airlines flight No. 587, in which 265 people lost their lives.