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<em>How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook</em>

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(Productivity Press: New York) -- How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, by Karyn Ross (Prod

Quality Digest Live -- March 22, 2019

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Story links for March 22, 2019

 

This week on Quality Digest Live we discuss "standard work" with Jim Benson, CEO of Modus Cooperandi, and Charlie Whitney, vice president and general manager, Turner Construction Co. What is "standard work" exactly, and how is it used? Plus, how standard work is being used in the construction industry.

 

Is Lean the Medium or the Message?

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Today I’m looking at the profound phrase of Canadian philosopher and a media theorist Marshall McLuhan, “The medium is the message.”

Boeing 737 Max: Air Safety, Market Pressures, and Cockpit Technology

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In just five short months, two Boeing 737 Max 8 airliners crashed, killing a total of 346 passengers and crew members.

Getting Your Foot in the Door When Switching Industries

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Born to a Dalit family, Megha was raised in Southwest India and learned English at her convent school. As a child, she aspired to be a fashion designer or a cardiologist, but her parents insisted that she become an IT engineer.

It’s More Important to Understand Than to Be Understood

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In a recent interview for my new book, Be Chief: It’s a Choice, Not a Title (Motivational Press, 2018), I was asked to share an embarrassing moment I’d had on stage.

<em>Responsible Manufacturing: Issues Pertaining to Sustainability</em>

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(CRC Press: Boca Raton, FL) -- Responsible manufacturing has become an obligation to the environment and to society itself, enforced primarily by customer perspective and governmental regulations on environmental issues.

What to Expect During an FDA QSIT Inspection

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You arrive at work one morning, and there are FDA inspectors sitting in your waiting area. If you are lucky, you may be notified ahead of time that they’re coming, but otherwise, the US.

What Does MTBF Mean?

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Within maintenance management, the term MTBF (mean time between failures) is the most important key performance indicator after physical availability.

How to End Styli Wear and Build-Up Forever

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(Q-Mark: Rancho Santa Margarita, CA) -- Q-Mark is now offering precision diamond styli in nearly any standard thread size and configuration. Diamond styli are an excellent choice for demanding applications.

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