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Eye Rolling: Five Ways to Keep the Conversation Rolling

Eye rollers have something on their mind, so get them to express their views

Marcia Reynolds
Thu, 01/30/2020 - 12:02
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‘I can handle when they talk back to me,” the HR director said. “But when they roll their eyes, it just gets under my skin.”

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“I know,” said the training manager. “I have an intern who does amazing work, but when I try to give him some direction, the eye-roll makes me explain myself far more than I normally would. I feel I have to defend myself when I’m just stating a clear expectation.”

“It’s not just the younger employees,” the director added. “I get the smirk and sideways glance from one of my most senior specialists. If I ask if she disagrees with me, or disapproves of my approach, she says, ‘Oh no, I see what you mean’ and acts as if she is the most agreeable person around.”

“I think we need to address how eye-rolling impacts our communications. But I bet they roll their eyes if we suggest it!”

How to react when you notice eye-rolling

Most people emotionally react when someone rolls their eyes. The gesture is seen as a nonverbal judgment of your words. If you ask about the gesture, eye-rollers generally deny they did anything disrespectful.

 …

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