Harry Hertz’s picture

By: Harry Hertz

The greatest challenge I have each year when I return from the Baldrige Program’s annual Quest for Excellence Conference is prioritizing the most important messages for me and my organization, whether that is my work organization, volunteer organization, or—yes—my family (this one might be stealth). There are always so many great ideas that I know I will not succeed at implementing any of them unless I select only a few for action. The 30th anniversary conference was no different.

Bruce Bolger’s picture

By: Bruce Bolger

Grace Swanson, vice president of human capital at Accumold, a leading micro-molding plastics injection company located just outside Des Moines, Iowa, knows the field of standards well. Her company has certifications in ISO 9001 for quality management, ISO 14001 for environmental management, and ISO 13485 for medical devices.

Richard Harpster’s picture

By: Richard Harpster

The AIAG-VDA FMEA Handbook committee and everyone who responded to the request for comment on the proposed AIAG-VDA failure mode and effects analysis (FMEA) manual must be applauded for their efforts. Harmonizing the VDA and AIAG FMEA methods is not an easy task. According to industry sources, there were 4,000 or more comments on the proposed handbook. I believe this shows two things. First, people recognize the importance of the document. Second, they believe significant changes are required.

Mike Richman’s picture

By: Mike Richman

During this past Friday’s episode of QDL, we presented two great interviews, both revolving around standards and certification, plus a piece about analytics, and a lively off-script about the responsibilities of media companies like Facebook when it comes to protecting user data. Here’s a closer look at what we discussed:

Kyle Rose’s picture

By: Kyle Rose

As I’m sure many of you know, the ISO 13485 standard for medical devices was updated in 2016, which means the time to transition your quality management system (QMS) is now. Most auditing organizations have either cut off ISO 13485:2003 recertifications or will be doing so very soon.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest


In our March 16, 2018, episode of QDL, we looked at universal basic income, management status quo, ISO 10018, and how a community college is teaching cutting-edge metrology skills.

“Public Split on Basic Income for Workers Replaced by Robots”

Gallup asks Americans if they would support a universal basic income for workers who have lost their jobs due to technology.

Eric Stoop’s picture

By: Eric Stoop

If you had your AS9100 transition audit tomorrow, could you say right now whether you would pass? More important, do you know where the gaps are in your processes that could trigger nonconformities?

Violet Masoud’s picture

By: Violet Masoud

Imagine going to work, motivated to meet all your goals and deadlines, only to find you need a different computer for each of the applications you use: Microsoft Word on the laptop in your office; the customer database solution on the tower PC in the conference room; and email on the desktop in the building across the street. Inefficient would be a charitable description.

Bruce Bolger’s picture

By: Bruce Bolger

Many quality professionals remain unaware that a systematic approach to human resources is now a requirement in ISO 9001:2015. These new requirements are based on the principles considered by the International Organization for Standardization (ISO) to be essential to quality management success.

Martin R. Voelk’s picture

By: Martin R. Voelk

In just a few short months, the European Union’s General Data Protection Regulation (GDPR) will take effect. The regulation, which replaces the EU’s 20-year-old Data Protection Directive, imposes new and more rigorous requirements on any entity that collects or maintains personal consumer data, including entities located outside of the EU. In this article, we’ll provide some background on the origins of the GDPR and summarize the key aspects of the regulation.

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