Richard Harpster’s picture

By: Richard Harpster

The concept of risk-based thinking has been implicit in previous editions of ISO 9001 through requirements planning, review, and improvement. But ISO 9001:2015 requires companies to use risk-based thinking to manage their business.

If you want to implement an ISO 9001:2015-compliant quality management system (QMS) that uses risk-based thinking, there are 10 things you need to know.

Mike Richman’s picture

By: Mike Richman

Last Friday’s episode of QDL was our final show of the year, and we’re leaving 2017 on a high note! We brought you two great interviews and a terrific Tech Corner, not to mention some advice on increasing your productivity in 2018. Let’s take a look:

Multiple Authors
By: Chad Kymal, Gregory F. Gruska

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest


Our Dec. 8, 2017, episode of QDL looked at smart manufacturing, remanufacturing, pants-on-fire bosses, and five things your QMS needs.

“Smart Manufacturing Trends in 2017”

Patrick Horine’s picture

By: Patrick Horine

Readmission of patients within 30 days of discharge is one of the most serious issues plaguing healthcare delivery in the United States. No one wants to go to the hospital, let alone return shortly after being discharged; readmissions also hurt hospital bottom lines.

Readmissions cost hospitals $41.3 billion during the first 11 months of 2011, according to data from the Agency for Healthcare Research and Quality (AHRQ).

Jorge A. Correa’s picture

By: Jorge A. Correa

Sponsored Content

Mike Richman’s picture

By: Mike Richman

During last Friday’s episode of QDL, we examined the potential of quality thinking to improve outcomes for people’s health, manufacturing, and workplace efficiency. Let’s take a look:

ISO’s picture

By: ISO

A new version of ISO 31000:2009—“Risk management” is due to be unveiled early next year. As the threat of risks grows for governments, organizations, and the public alike, how can the new, streamlined standard help to make our future more secure?

Mike Richman’s picture

By: Mike Richman

QDL co-host Dirk Dusharme was on vacation for our Nov. 10, 2017, episode, but we ably covered for his absence with some thought-provoking stories and great guests. Let’s take a look:

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