An international workshop to help local governments implement quality management systems based on ISO 9001 will be held May 22–23 in Veracruz, Mexico.
Several Ohio health agencies are mounting an effort to improve the quality of health care in the state.Greater Cincinnati Health Council and 17 of its member hospita
APQC and the Council of Supply Chain Management Professionals are collaborating to provide no-cost supply chain measurements for benchmarking.
User satisfaction with federal e-government Web sites leveled off after nine months of steady improvement, according to the latest quarterly findings of the American Customer Sat
SigmaXL recently released a new version of its SigmaXL v. 4.0 software.
Leading businesses identify customer satisfaction, cost savings and productivity improvements as the primary drives for their quality improvement initiatives, accord
Successful management is analogous to being a fighter pilot in a combat environment, according to Jim Murphy, an F-15 pilot who will deliver a keynote address at Quality 
The Associated Press recently reported that a committee in Montana’s state legislature is working toward defining quality in education.
The American Society for Quality 12th Annual ISO 9000 Summit will be held in Atlanta April 4–5The event will include three major meetings and conferences.
One of the oldest chapters of the Association for Operations Management (APICS) and the Harrington Institute recently made a formal agreement to offer Six Sigma, process improv