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Quality Digest

FDA Compliance

Quality Compliance: Building Quality Into the Corporate DNA

Published: Monday, March 21, 2005 - 22:00

Leading businesses identify customer satisfaction, cost savings and productivity improvements as the primary drives for their quality improvement initiatives, according to a new study from Best Practices LLC. Based on analyses from 46 major companies, the survey concludes that:
  • There is a direct link between a company’s quality improvement and its quality program’s longevity. Forty-three percent of respondents from the benchmark class indicated that they have had their quality organizations in place for more than six years. The most quality awards went to companies that had quality organizations in place for more than 10 years.
  • A global pharmaceutical company operating at 50 percent of its state capacity due to underperformance, unplanned downtime and rejects, applied variability reduction to its system and saw the number of units manufactured each day more than double over a one-year period.
  • Sixty-five percent of the companies in the benchmark class developed a centralized function to drive quality internally.
  • Fifty-nine percent of respondents have advance TQM initiatives beyond the implementation stage.
  • Quality audits, continuous improvement and quality training are the most successful tactics in improving quality performance.

For more information, visit www.best-in-class.com.


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For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.