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The Stories That Undermine Your Ability to Delegate
Jennifer V. Miller
What are the stories we tell ourselves? It’s a simple question, yet one rich with possibility. In my years of creating leadership development programs, one of the “stories” that continually surfaces with leaders is “I need to do X for my direct reports because they are not yet ready/willing/able to…
How to Improve Employee Uptime
Aaron Smith
A successful company can’t run without happy and motivated employees. One way you can achieve that is by improving your employees’ uptime. Uptime refers to your employees’ freedom to pursue personal and occupational growth without the burden of preventable injuries. Here is everything you need to…
One Question That Keeps You Out of Trouble
Mike Figliuolo
You folks know I love asking questions. From this post about forgoing answers in favor of asking questions, to my quote, “Asking the right question about the future is more powerful than having the right answer about the past,” I’ve found questions to be a more powerful leadership tool than many…
The Fourth Dimension: A Glimpse Into the Future of 3D Printing
Chandrakant Isi
The future is here, and it’s taking shape with 4D printing. This emerging technology, also known as shape-morphing systems, adds the dimension of time to 3D printing. By employing responsive materials that react to external elements like heat, light, moisture, electric current, or pressure, 4D-…
A Holistic Approach to Navigating the New Workplace
Mark Mortensen
The end of Covid-19 workplace disruptions has ushered in a fresh set of challenges for organizations. Chief among them has been establishing new office policies for a workforce that has largely embraced flexible work and has expressed a desire for this to become a permanent fixture. But…
Hybrid Work Could Save Knowledge Workers’ Jobs From AI
Gleb Tsipursky
As the world slowly recovers from the pandemic, many knowledge workers find themselves at a crossroad. On one hand, the prospect of returning to the office stirs up a cocktail of dread and nostalgia. On the other hand, the threat of AI-driven job elimination looms large. It’s like being caught…
Surprise! Weaker Bonds Can Make Polymers Stronger
Anne Trafton
A team of chemists from MIT and Duke University has discovered a counterintuitive way to make polymers stronger: Introduce a few weaker bonds into the material. Working with a type of polymer known as polyacrylate elastomers, the researchers found that they could increase the materials’ resistance…
What Are the Real Risks of Artificial Intelligence?
William A. Levinson
‘Tech leaders issue warning: AI raises risk of extinction”1 comes across as another version of science fiction stories that have been around for decades about humans creating something greater than themselves that finally destroys them. Although it’s obviously risky to allow a computer to control…
Laser-Based Method Could Help Scientists Discover Puncture-Resistant Materials
NIST
A bullet piercing the protective armor of a first responder, a jellyfish stinging a swimmer, micrometeorites striking a satellite—high-speed projectiles that puncture materials show up in many forms. Researchers constantly aim to identify new materials that can better resist these high-speed…
Linking Design Controls and Risk Management in the QMS
Stephanie Ojeda
Design controls are a frequent citation in 483 observations and warning letters from the U.S. Food and Drug Administration (FDA). In fact, the agency has noted a large proportion of past recalls that could have been prevented with design controls. FDA guidance also makes an explicit link between…
Embracing Net Zero
ISO
Net zero is our strongest tool yet against the climate crisis. The transition to net-zero emissions presents a compelling solution that offers not only environmental benefits but also economic, social, and health advantages. Failing to act swiftly and decisively risks catastrophic climate change,…
If Getting the Facts Means Having to Ask
Mark Hembree
Pick a problem—any problem. As soon as you have one without an immediate answer, we can begin. Perhaps you’re a quality professional, an auditor, a systems analyst, or just the person your boss sent to find out what the heck is going on around here. Whether you have a problem on your plant floor…
Middle-Schoolers Tell Us What’s So Cool About Manufacturing
Matt Fieldman
A manufacturing youth-engagement program that excites local businesses, offers templates and guidance to effectively launch in new regions, has a 10-year track record of connecting hundreds of students annually, and is financially sustainable? Yes, please. That’s exactly what Pennsylvania’s What’s…
Generating Ideas: A Process for Breakthrough Innovation
Ethan Mollick
Nano Tools for Leaders—a collaboration between Wharton Executive Education and Wharton’s Center for Leadership and Change Management—are fast, effective tools that you can learn and start using in less than 15 minutes, with the potential to significantly affect your success. The goal Adopt a seven…
Frontline Workers Gain Remote Work Benefits in Tight Labor Market
Gleb Tsipursky
The unemployment rate is surprisingly low, at 3.7%, shocking economists who expected a slowdown in hiring and rising unemployment rate. Frontline work, such as healthcare, led job growth. Frontline workers are in high demand, and the competition for their services is fierce. Yet wage growth cooled…
Five Benefits of Supply Chain Quality Control Software
Sébastien Breteau
Supply chain quality control is a demanding job. Ensuring that products meet specific standards and expectations for safety and customer satisfaction by monitoring and managing the entire supply chain, from raw materials to finished products, must be accomplished consistently and reliably. At any…
The Problem of Chunky Data
Donald J. Wheeler
Chunky data can distort your computations and result in an erroneous interpretation of your data. This column explains the signs of chunky data, outlines the nature of the problem that causes it, and suggests what to do when it occurs. When the measurement increments used are too large for the job…
The First Shingo Prize
Bruce Hamilton
Last May marked the 35th anniversary of the Shingo Prize, an award bestowed each year to recognize organizations that demonstrate the principles and methods espoused by its namesake, Shigeo Shingo. Although I haven’t made it to every celebration and award ceremony, it turns out that I was the only…
Labor Pains: How Executives Can Help Broker Workers’ Discontent
Kevin Cool
You probably won’t find it in a book on business leadership, but Faiz Shakir has a dictum for executives of major corporations who really want to understand what their employees’ jobs are like: “Know the coffee.” The reference was in the context of unionization efforts by Starbucks employees, and…
Manipulating Multiple Lasers on a Single Chip
NIST
Researchers at the National Institute of Standards and Technology (NIST) have developed chip-scale devices for simultaneously manipulating the color, focus, direction of travel, and polarization of multiple beams of laser light. The ability to tailor those properties using a single chip is…
How to Develop a Risk-Based Approach to Supplier Management
Etienne Nichols
The goal of your MedTech company’s supplier management process should be to ensure a consistent supply of high-quality parts and components that conform to your specifications. But achieving that goal is easier said than done, and it depends heavily on whether you take a risk-based approach to…
Lost in Thought: How Our Brains Limit Business Innovation
Shreya Dasgupta
Today’s businesses must innovate and evolve to stay ahead of the competition. However, despite the best efforts of business leaders, many organizations struggle to produce new, innovative ideas to keep up with the changing landscape. This is partially due to the limitations of the human brain.…
Improving the Supply Chain with Predictive Analytics
Jon Finerty
In today’s highly competitive business environment, a trusted supply chain that functions seamlessly is essential. Even small errors can affect the entire supply chain, resulting in lost revenue, unsatisfied customers, and irreparable damage to your brand. Now more than ever, companies need the…
It’s Not You—It’s Your Goals
Annie Duke
Professional poker players know that continuing to play until they win—however they define that win—is often a losing strategy. Expert players abandon about 80% of their hands in the popular variant, Texas Hold ’em, for example, while amateurs stick with their starting cards more than half the time…
3D Laser Scanning Enables Reimagining of 1863 The Freedman Sculpture
NVision Inc.
Using 3D laser scanning from NVision enabled a remarkable “collaboration” between two sculptors separated by 160 years. The Southlake, Texas, company’s precision scanning allowed artist Hugh Hayden to create a new, 3D-printed version of John Quincy Adams Ward’s groundbreaking sculpture The Freedman…

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