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Improve Complaint Management for Life Sciences With an Automated QMS
Stephanie Ojeda
Effective complaint handling is fundamental to life-sciences quality management, with implications for operations, product design, risk management, and more. It’s also critical to ISO 9001, FDA Quality System Regulation (QSR), and EU Medical Device Regulation (MDR) compliance. Manufacturers that…
API and Siemens Bring Measurement Speed and Automation to Graz
Automated Precision Inc.
Siemens-Mobility’s factory in Graz, Austria, is a development center and manufacturing plant for high-tech bogies, an important component of the global rail vehicle industry. Whether bogies for streetcars, locomotives, passenger coaches, or high-speed multiple units, the Siemens Mobility World…
An Expert Shares How Everyone Can Benefit From Low-Code, No-Code Platforms
Megan Wallin-Kerth
Having worked with no code/low code for nearly a decade at Hybrid Strategies, owner and no-code/low-code app developer Heather Johnson has learned a lot about these platforms as a solution for organizations that want purpose-built and customizable applications—while still keeping them accessible to…
Finally: Quality Tools Are Becoming More User-Friendly
Ian Wright
‘I have a cellphone that doesn’t behave like a phone: It behaves like a computer that makes calls. Computers are becoming an integral part of daily life. And if people don’t start designing them to be more user-friendly, then an even larger part of the population is going to be left out of even…
Finding Self-Confidence When You’re Rattled by Bigwigs
Selena Rezvani
Have you ever had one of those career moments where you felt like you’d made it? A moment of proof that you’d finally earned a spot at the cool or important table? I remember mine vividly. I was invited to a leadership awards event to accept an honor alongside many strong businesswomen I admired…
Manufacturing Productivity: Working Harder, Smarter, and Showing Up
Ken Voytek
It’s time for U.S. manufacturers to focus on productivity or they will lose their long-term advantage. Productivity is fundamentally about increasing output rather than decreasing costs and inputs while output remains static. We faced this challenge during the 1980s and 1990s but didn’t learn much…
How to Align Business Goals With Vision-System Limitations
Wayne Schaefer
Industrial machine-vision systems use high-resolution cameras, image-processing algorithms, and artificial intelligence to enhance quality control, automate inspections, and optimize production processes with precision and efficiency. Implementing vision systems spans applications such as 2D…
Detail-Oriented vs. Control Freak
Mike Figliuolo
Twice in the last week I’ve heard about “idiot bosses.” Being the inquisitive guy I am, I probed for the root cause of such comments. Rather than simply asking what the cause is, I decided to address the symptoms first. Q: “Tell me more about this idiot boss.” A: “I’m so fed up with him. He’s…
Fine-Tuning Automotive Parts to Boost Performance
InnovMetric Software
Pratt Miller was founded in 1989 by Gary Pratt and Jim Miller. Their aim was to create a world-class engineering company that could take automotive-based programs all the way from concept to reality. Since then, Pratt Miller has become a respected industry leader, providing automotive and…
Maximizing Hybrid Work Productivity
Gleb Tsipursky
A new study from the University of Birmingham has found that managers have developed a more positive outlook on the benefits of hybrid work productivity since the Covid-19 pandemic. The research surveyed 597 managers and found that 51.8% of them agreed that working from home improves employee…
A Little Spring Cleaning for Your Work Life
Mike Figliuolo
It’s a great time of year. Beautiful weather, flowers blooming, and 110 bags of mulch to be spread tell you it’s spring. Now is when we traditionally clean our homes and yards. It’s also a great time to clean up your work and professional life. Face it: We’re creatures of habit and averse to…
Embracing AI-Driven Technology to Augment Quality and Regulatory Activities
Michael King
Medical companies work in an environment of ever-increasing challenge and complexity. Global regulations continue to evolve with advancements in technology and variations in requirements from country to country. This brings unavoidable technical complexity to daily tasks of quality and regulatory…
AI Could Make Construction Unrecognizable in 10 Years
Evan Milberg
The year is 2033: The owner of a planned high-rise in a big city is looking to build prefabricated modules with recyclable, low-carbon materials. Work is expected to begin as soon as possible, so the contractor can’t afford to spend a great deal of time figuring out how much of each material will…
How Defining a Brand Purpose Can Build Consumer Trust
Angie Basiouny
In his 2022 letter to CEOs, BlackRock founder Larry Fink called on companies to articulate their core values during this era of stakeholder capitalism and eroded consumer trust. “It’s never been more essential for CEOs to have a consistent voice, a clear purpose, a coherent strategy, and a long-…
Revolutionizing Quality Engineering with ChatGPT
Akhilesh Gulati, Rolf Biernath
Maria stretched her arms, taking in a deep breath as she savored the lingering flavor of dark, rich black coffee. She waited for the system to log in and connect to her biweekly meeting with her informal innovation group, a bunch of semiretired professionals passionate about quality practices and…
Have We Forgotten Our Frontline Workers?
Mike Morini
Following the turmoil of the pandemic, many salaried employees have had the opportunity to work remotely and enjoy newfound flexibility in their day-to-day work lives. For many, the ability to be more in control over where and when they work has been life-changing, enabling them to find better work…
Automatic Visual Inspection of Rigid Endoscopes
Silke von Gemmingen
Rigid endoscopes are used in medical diagnostics and therapy to examine body cavities and hollow organs, and to perform minimally invasive procedures. To avoid risks for patients and medical staff, it’s essential that the devices function perfectly. Reliable quality testing is intended above all to…
Studying Food Safety Through Measurement
Melissa Phillips
The levels of contaminants in our food supply are, generally, decreasing. That’s the good news. But we still need to measure those contaminants and make sure our food is safe. And measuring tiny things (and big things) is what we do best here at NIST. In our food safety program, we’re studying all…
Overheard at a Users’ Conference
Taran March @ Quality Digest
As part of last year’s Masters Summit, hosted by the quality software specialists at MasterControl, Jeff Dewar, Quality Digest’s publisher, approached a few attendees for some candid comments. Since most people there were quality professionals of one sort or another, he cast a wide net and simply…
Finally, Women Are Being Represented in Vehicle Testing
Jessie MacAlpine
Despite rigorous vehicle safety testing, current evaluations fail to adequately protect women in the case of an accident. In 2021, a study published by the Insurance Institute of Highway Safety found that women have a mortality rate 20% to 28% higher than men during road accidents. Women are also…
Developing In-Line Quality Control of Advanced Materials for Net-Zero Applications
National Physical Laboratory
Graphene and related 2D materials (GR2Ms) could help reduce greenhouse gas emissions from the production of advanced materials. Using GR2M nanoplatelets in applications, such as reinforcing concrete or improving battery performance, will require a dramatic increase in GR2M production. As production…
Introduction to Time Value of Money
William A. Levinson
Time value of money calculations, including net present value analysis, is important when selecting projects and investments. The calculations are part of the body of knowledge for some of ASQ’s certification exams. They also go a long way toward explaining exactly what happened to Silicon Valley…
Understanding ISO 14971 Medical Device Risk Management
Etienne Nichols
Medical device companies must have established risk management processes that comply with ISO 14971. It doesn’t matter whether you’re developing medical devices in the U.S., EU, Canada, or elsewhere. Every international regulatory agency you’ve ever heard of accepts ISO 14971. ISO 14971 is a good…
A Road Map for Implementing Configuration Technology
Anders Rasmussen
Enterprise resource planning (ERP), product life cycle management (PLM), and customer relationship management (CRM) systems were transformative when they were first developed. They made it possible for businesses to establish centralized data repositories for customer, product, or financial…
NIST Scientists Develop Novel CT Scan Device for Integrated Circuits
NIST
Researchers at the National Institute of Standards and Technology (NIST) and their colleagues have developed a novel tabletop device that takes three-dimensional X-ray (CT) images of integrated circuits. The highly detailed scans produced by the prototype device inspect the billions of electrical…

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