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Chemicals and Gas Manufacturer Invests in Six Sigma
Voltaix Inc., a manufacturer of chemicals and gases for the semiconductor and photovoltaics industries, recently announced that 15 of its employees recently received Green Belt certification. Voltaix provided the employee training to invest in customer support relationships and improve product…
Real Estate Companies Increasingly Use Six Sigma
Canadian real estate companies are reportedly finding Six Sigma a useful tool to reduce data errors. The Canadian newspaper, Globe and Mail reports that although the industry has been slow to fully adopt the methodology, an increasing number of companies are using it to drive the decision-making…
Baldrige Award Discussion Announced
A consultant who helped Xerox Business Services win a Baldrige Award will be speaking about organizational performance improvement at an upcoming seminar. John Lawrence, a consultant and former senior executive at two Fortune 500 companies, will present a program entitled “Mapping the Journey–A…
Minitab Offers Discounted Software to Academics
Minitab recently started offering its software to academic customers at discounted rates through e-academy.com, an online provider of brand-name software. The site offers MINITAB 14 in multiple languages, MINITAB French 13 and Minitab Quality Companion for as little as $29.99 per semester. Free,…
Study: Hospital Quality Efforts Work
A recent study shows that hospital administrators are heeding advice to integrate and embrace quality improvement efforts.Researchers from the Yale School of Medicine interviewed 100 directors from a randomly selected cross-section of all acute-care hospitals and compared their responses with those…
Medical Practitioners Lack Quality Management Knowledge
A new book concludes that medical practitioners need a better grasp of quality management principles, methods, programs, systems and experiences. The issue is the topic of a recently published book, Core Curriculum for Medical Quality Management, (Jones and Bartlett Publishers Inc., 2005). It…
New Mexico School District Adopts Baldrige Criteria
In an effort to improve the quality of instruction in its classrooms, the Los Alamos Public School District in New Mexico has adopted the Baldrige Award criteria. The Los Alamos Monitor reported the Baldrige Award criteria adoption has already been met with some success. The district’s main office…
RABQSA, NQI Partner to Boost Canadian Certification
RABQSA International and the National Quality Institute of Canada have joined forces to promote personnel training and certification throughout Canada. The agencies will temporarily allow people and organizations currently registered to standards by NQI to also be registered to one or more of…
ACSI Indicates Sagging e-Government Satisfaction
User satisfaction with federal e-government Web sites leveled off after nine months of steady improvement, according to the latest quarterly findings of the American Customer Satisfaction Index. The new data shows a slight decline to an aggregate government Web site score of 71.9 from the December…
No-Cost Supply Chain Benchmarking Now Available
APQC and the Council of Supply Chain Management Professionals are collaborating to provide no-cost supply chain measurements for benchmarking. The organizations developed and are promoting online supply chain surveys as a reliable and cost-effective way for organizations to learn how their…
Hospitals Partner on Quality Improvement
Several Ohio health agencies are mounting an effort to improve the quality of health care in the state.Greater Cincinnati Health Council and 17 of its member hospitals will partner with the Ohio Hospital Association to launch the Greater Cincinnati Hospital Quality Improvement Project, reported the…
Mexico to Host ISO 9001 Workshop
An international workshop to help local governments implement quality management systems based on ISO 9001 will be held May 22–23 in Veracruz, Mexico. The aim of the meeting is to produce an international workshop agreement (IWA) to allow more-rapid ISO 9001 implementations in governments, shorter…
New SPC Software Released
Northwest Analytical Inc. recently released an updated version of its flagship NWA Quality Analyst SPC suite. The solution allows manufacturers to more easily analyze process data to identify process improvements and execute quality initiatives such as Six Sigma, CAPA and ISO standards. It includes…
Rath & Strong Introduces New Six Sigma Pocket Guide
Rath & Strong recently released a new pocket guide for practitioners of GE Work-Out, a methodology that helps improve Six Sigma and lean projects. GE Work-Out was developed by General Electric as a companion to already-established quality improvement programs. It creates a method to deal with…
Pharmaceutical Manufacturers Should Focus on Capacity Utilization
A new study by Best Practices LLC contains performance metrics from which pharmaceutical companies can perform gap analyses to assess manufacturing performance and identify improvement opportunities. “Pharmaceutical Manufacturing: Cost, Staffing & Utilization Metrics,” contains the following…
Compliance Costs Estimated at $80 Billion
AMR Research recently released a study that predicts that the cost of compliance for companies will reach $80 billion over the next five years. The firm also estimates that regulated organizations will spend close to $15.5 million on compliance-related activities in 2005. Although an average…
Pro-Pharmaceuticals and Medidata Solutions Team Up for Clinical Trial
Medidata Solutions Inc., an electronic clinical data management solutions provider, will provide Pro-Pharmaceuticals Inc. with a state-of-the-art electronic data capture technology for an upcoming clinical trial for cancer research. Medidata’s RAVE will allow Pro-Pharmaceuticals to correctly and…
Microsoft Digital Pharma Initiative Supported by More Than 18 Companies
More than 18 companies recently announced support for Microsoft Corp’s new Digital Pharma solution, a framework designed for the pharmaceutical and life sciences industries to improve their performance. The solution is applicable to many areas in the pharmaceutical value chain, from drug…
Pharmaceutical/Biopharmaceutical Training Announced
The International Society for Pharmaceutical Engineering will host a training series for those who are new to the pharmaceutical and biopharmaceutical industries next month in Denver. The courses will be held April 4–7. The offered courses include: Biotech Basics Biopharmaceutical Process…
Laboratory Data Management Software Symposium Announced
Waters Inform 2005, a symposium for laboratory data management process improvement, will be held May 24–26 in Baltimore. The event will include tutorials covering the range of the Waters Laboratory Informatics suite: Empower, Millennium, MassLynx, NuGenesis SDMS, eLab Notebook, and the Q-DIS family…
New Biopharmaceutical Coalition Aims to Support SAFE Initiative
In hopes of cutting administrative costs and streamlining the amount of time it takes to get new drugs to consumers, eight global pharmaceutical manufacturers have formed a coalition, SAFE-BioPharma, to support the widespread adoption of the new global digital identity standard, Secure Access for…
BMG Launches Publishing Venture
Breakthrough Management Group recently launched a publishing initiative to advance its total performance improvement model. The launch coincides with the release of BMG’s vice president of publishing Neil DeCarlo’s book, Six Sigma for Dummies (For Dummies, 2005). The company plans to publish an…
Harrington Institute, APICS Form Alliance
One of the oldest chapters of the Association for Operations Management (APICS) and the Harrington Institute recently made a formal agreement to offer Six Sigma, process improvement and project management certification to APICS members around the world. Founded in 1960, the Golden Gate Chapter of…
ASQ Announces 12th Annual ISO 9000 Summit Details
The American Society for Quality 12th Annual ISO 9000 Summit will be held in Atlanta April 4–5The event will include three major meetings and conferences. Along with the ISO 9000 conference, it will also feature the U.S. Standards Group Meeting, and Summit course clusters and exams for attendees…
Montana Legislature Works to Define Education Quality
The Associated Press recently reported that a committee in Montana’s state legislature is working toward defining quality in education. The initiative is part of a larger effort to change the state’s school funding process. Following the unanimous vote to begin the process, the measure will next be…

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