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Eighty-Three Organizations Seek the 2010 Baldrige Award
(NIST: Gaithersburg, MD) -- Eighty-three organizations are in the running for the 2010 Malcolm Baldrige National Quality Award, the nation’s highest recognition for organizational performance excellence through innovation and improvement. Applicants include three manufacturers, two service…
Book: <em>The OEE Primer</em>
(CRC Press: Boca Raton, FL) -- A valuable tool for establishing and maintaining system reliability, overall equipment effectiveness (OEE) has proven to be effective in reducing unscheduled downtime for companies around the world. So much so that OEE is quickly becoming a requirement for improving…
Product News: New VisionGauge Digital Optical Comparators
(Methods Machine Tools Inc.: Sudbury, MA) --  Methods Machine Tools Inc., a supplier of innovative precision machine tools, has announced that it is the exclusive distributor of New VisionGauge Digital Optical Comparators throughout North America. These digital optical comparators, developed by…
Call for Presenters: SPAR Europe 2010
(Spar Point Research LLC: Danvers, MA) -- Spar Point Research LLC invites presentation abstracts for the SPAR Europe 2010 conference, which will be combined with Plant-Tech 2010, Dec. 7–8, at the Amsterdam RAI Convention Center. Deadline for abstracts is Friday, July 2. The conference focuses…
Billions of Points for AutoCAD Users
Nearly 30 years ago, Autodesk led the charge to bring computer-aided design (CAD) to the masses, winning over millions of users. Some of the company's success is attributable to engaging the hearts and minds of entrepreneurial, third-party developers who built software businesses on top of the…
We Must Get Dirty to Get Clean
In a recent e-mail, a reader of my blog asked me, “How can we enhance top management commitment and involvement for implementing total productive maintenance (TPM)?” This is a great general question to ask during any effort to establish excellence, maintain excellence, or transform excellence…
Event: 2010 APICS International Conference & Expo
(APICS: Chicago) -- The 2010 APICS International Conference & Expo, “Excellence in the New Normal,” sponsored by APICS (The Association for Operations Management), is the highest quality educational experience for professionals in supply chain and operations management. Due to the spring…
Product News: F-35 Fighter Production Improves in Speed, Accuracy
(API:  Rockville, MD) -- Northrop Grumman Corp. has successfully deployed the Volumetric Error Compensation (VEC) service from Automated Precision Inc. (API) to achieve higher accuracies on its large volume machine tools. Seeking greater machine-tool accuracy for the F-35 Joint Strike Fighter…
Product News: Fluke’s 5080A Calibrator Helps Accuracy of Digital Test Instruments
(Fluke Corp.: Everett, WA) --Fluke Corp., a global provider of electronic test and measurement technology, has introduced the new Fluke 5080A calibrator, engineered to accurately and easily calibrate analog and digital test instruments. International quality standards such as ISO 9001, as well as…
Event: CRM Evolution 2010 Conference & Exhibition
(Destination CRM: New York) -- Customer relationship management (CRM) is a companywide business strategy designed to reduce costs and increase profitability by solidifying customer satisfaction, loyalty, and advocacy. True CRM brings together information from all data sources within an…
Product News: No More Joysticks with CALYPSO 5.0
(Carl Zeiss: Oberkochen, Germany) -- With the latest version of its standard measuring software CALYPSO, Carl Zeiss offers additional functions with outstanding properties for users of measuring technology. CALYPSO 5.0 further improves measuring efficiency, whether it's generating measuring plans…
Product News: Easy-to-Read Gantt Charts for Small Teams
(Devista: Amstelveen, The Netherlands) -- Devista released Teamwork Planner 2.0, its Gantt chart planning tool for Windows XP and Vista 7. Teamwork Planner targets project managers of teams of two to 12 people and replaces the spreadsheets that many project managers use to do their planning.…
Event: Live Web Seminar “Understanding the Basics of Electrical Measurements”
(Keithley Instruments Inc.: Cleveland) -- Many people need to make electrical measurements but are not necessarily experts in that field. Countless applications such as current, voltage, resistivity, and temperature often require measurements to a quality level that is not easily achievable.…
Product News: Measure Quickly and Reliably with CALIGO
(Carl Zeiss: Oberkochen, Germany) -- Carl Zeiss presents CALIGO, the new measuring software specially developed for car-body parts and free-form surfaces. Its optically impressive design and clearly structured interface make this measuring software very intuitive. Modular system architecture…
Book: Statistical Inference
(CRC Press: Boca Raton, FL) -- Filling a gap in current Bayesian theory, Murray Aitkin’s  Statistical Inference: An Integrated Bayesian/Likelihood Approach (CRC Press, 2010) presents a unified Bayesian treatment of parameter inference and model comparisons that can be used with simple diffuse…
Product News: UV Inspection Lamp Always Keeps Its Cool
(Spectronics Corp.: Westbury, NY) -- The Spectroline FC-150 ultrahigh intensity UV inspection lamp has a built-in fan that reduces operating temperatures and prevents the lamp from becoming too hot to handle. This ensures greater comfort and safety for nondestructive testing (NDT) inspectors.…
Learning from Toyota’s Snafu
The Toyota Production System and U.S. health care improvement share a long history. What lessons can health care leaders learn from Toyota’s recent production troubles? A few experts recently discussed this on WIHI, an audio program sponsored by the Institute for Healthcare Improvement (IHI). Here…
Does This Org Chart Make My Department Look Fat?
On the evening of April 14, I boarded a plane to London, where I was scheduled to teach a series of continuous improvement classes. The following morning, as my flight neared the United Kingdom, the pilot announced that our flight was being diverted to Brussels due to a cloud of volcanic ash…
The Droids We Build
I challenge myself each day to hear something different. Sometimes this is about education, liberals, conservatives, tree-huggers, or many other opinions and topics that counter my perspective. For me, this develops new perspectives on problems and issues that service organizations face, even if…
Physician-Rating: Diagnosing the Doctor Online
(DrScore.com: Winston-Salem, NC) -- Patients’ interest in directing their own health care, combined with increasing comfort using online sources to seek and share information, are reasons why the physician-rating website DrScore.com has experienced a dramatic increase in traffic and physician…
Event: Baldrige Regional Conferences to Showcase Best Practices
(NIST: Gaithersburg, MD) -- The 2010 Baldrige Regional Conferences are set for Sept. 14 in Newport Beach, California, at the Newport Beach Marriott Hotel and Spa; and Sept. 28 in Nashville, Tennessee, at the Franklin Marriott Cool Springs. The conferences will showcase the best practices of 12 or…
Complimentary Webinar: Managing Your Risk Has Its Rewards
(EtQ: Famingdale, NY) -- EtQ announces that its chief executive officer, Glenn McCarty, will be presenting a free, one-hour webinar, “Managing Your Risk Has Its Rewards: How Quantitative Risk Assessment Is Applied to Your Quality Management System,” on June 9 at 1 p.m. EDT. This webinar will…
Product News: Advanced Ultrasonic Thickness Gauge
(Olympus Corp.: Tokyo) -- Olympus Corp. will commence international sales of the 38DL PLUS ultrasonic thickness gauge. This new nondestructive testing device allows objects to be inspected without the need for destruction or disassembly.The gauge will go on sale in Japan in fall 2010. An…
Company News: Advanced Machining & Engineering Launches New Web Site
(AME: Rockford, IL) -- Advanced Machine & Engineering Co. (AME) announces the unveiling of www.ame.com, the company’s new corporate web site. AME is a provider of spindle interface and related machine tool components, plus metal-cutting sawing systems, hydraulic/pneumatic rod locks, safety…
Event: Free ERP Webinars for Medical Device, Auto Manufacturers
(Plex Systems: Auburn Hills, MI) -- Plex Systems Inc., provider of the No. 1-rated enterprise resource planning (ERP) software for manufacturers, announces live demonstrations of Plex Online’s comprehensive ERP solution for motor vehicle suppliers and manufacturers on Tuesday, June 8, from 2 p.m.…

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