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Product News: Helix 3D Metrology Sensor in Beta Trial
(Perceptron Inc.: Plymouth, MI) -- Perceptron Inc., a global provider of noncontact measurement and inspection solutions, has introduced its groundbreaking Helix 3D Metrology Solution. Helix is an innovative and versatile 3-D metrology platform that enables manufacturers to perform their most…
Product News: The Triton331 Laser Micrometer
(LaserLinc: Fairborn, OH) -- LaserLinc Inc., a designer and manufacturer of noncontact laser and ultrasonic measurement systems, has released the Triton331, a new laser scan micrometer. The Triton331 has a 30 mm measurement window, like LaserLinc’s Triton330, but is much faster—up to 12,000…
Defining Quality
If you missed the news story “Baldrige Program Chooses New Name to Reflect Its Mission” published earlier this week in Quality Digest Daily, allow me to reiterate. What was formerly known as the “Baldrige National Quality Program,” the program behind the Baldrige Award, will now be referred to as…
Shaping an Obsession
A favorite media lament these days concerns the lack of high-school graduates prepared to go forth into design, engineering, or technology. That’s why we have seen so much push recently on STEM (science, technology, engineering, and mathematics) programs for our schools. Industry is clamoring for…
A Cure for Customer-Activated Tone Deafness
We hear much about the importance of listening to customers and meeting their needs. Lean Six Sigma devotees say that metrics from the customer’s vantage point are at the center of their philosophy. Many pharmaceutical companies embed their high view of the professional community and patients…
Vision Sensors Eliminate Rejection of Good Parts in Inspecting Wheel Fasteners
One of Maclean Vehicle Systems’ (MVS’s) many automotive fastener products is stainless steel capped wheel nuts. The nuts are assembled on an index machine that processes two parts simultaneously at each station. The fasteners must be inspected to verify the nuts are properly threaded. MVS…
Book: “The A3 Workbook: Unlock Your Problem-Solving Mind”
(CRC Press: Boca Raton, FL) -- The A3 format was developed by Toyota for telling the story of improvement. It provides a way of communicating a proposed idea or a problem on a single A3-sized sheet of paper, encouraging efficiency, clarity, and disciplined thinking. A3 problem solving identifies a…
Case Study: Moving a Five-Piece, 70-Foot Sculpture
“The Awakening” is a 70-foot sculpture by J. Seward Johnson that depicts a man struggling to free himself from the earth. The installation, which has been a landmark for nearly three decades in Washington D.C.’s Hains Point, is comprised of five aluminum body parts: a right foot, a left knee, a…
Machine Vision Market Grows 60% Over 2009 So Far
(AIA: Ann Arbor, MI) -- Sales of machine vision components and systems in North America jumped 60 percent in the second quarter of 2010 over the same period in 2009, according to new statistics from the Automated Imaging Association (AIA), the industry’s trade group. Second quarter sales were…
ISO Publishes Testing Standard for Safety of Medical Devices
(ISO: Geneva) -- To ensure that medical devices do not irritate the skin or eyes, or cause other adverse reactions, the International Organization for Standardization (ISO) has published a testing standard for checking their safety prior to marketing and use. ISO 10993-10:2010—“Biological…
Product News: GSI Introduces New V-STARS 3-D Measurement Systems
(GSI: Melbourne, FL) -- Geodetic Systems In. (GSI), a global designer and manufacturer of industrial 3-D measurement systems, recently added a new line of V-STARS systems based on its new series of “DynaMo” cameras. The new “V-STARS/D” systems incorporating the DynaMo retain all the features…
Book: <em>Soup: A Recipe to Nourish Your Team and Culture</em>
With the recession finally in our rearview mirror (so they say), most companies are beginning to pick themselves up, dust themselves off, and at least try to get back to business. But the past year has left its mark: Employees are in a funk. They are fearful, overworked, distrustful, and have less…
Product News: Touch Probe Offers In-Process Measurement on Grinders, Lathes
(HEIDENHAIN: Schaumburg, IL) -- With the new TS 249, HEIDENHAIN Corp. offers an extremely compact touch probe primarily for use in numerical-controlled grinding machines and lathes. This small device is based on well-proven HEIDENHAIN sensor technology, providing immediate connection to all common…
Baldrige Program Chooses New Name to Reflect Its Mission
 Story update 10/7/2010: We edited the last sentence of the first paragraph to reflect an amendment from the Baldrige Performance Excellence Program. Known for the past 23 years as the Baldrige National Quality Program, the nation’s public-private partnership dedicated to performance excellence…
Product News: FARO Introduces the Smallest, Lightest 3-D Laser Scanner
Editor’s note: Quality Digest’s Technorazzi Live will be presenting a live video broadcast demonstrating the capabilities of this new product on Oct. 20 at 1 p.m. EDT. If you are interested in watching the live broadcast, please click here. (FARO: Lake Mary, FL) -- FARO Technologies Inc., a…
MIT Team Develops System for Continuous Medical Monitoring
You can check a person’s vital signs—pulse, respiration, and blood pressure—manually or by attaching sensors to the body. But a student in the Harvard-Massachusetts Institute of Technology (MIT) Health and Sciences Technology program is working on a system that could measure these health…
A Clean Office Sends a Positive Message to Customers
Editor’s note: This is the first of a series of columns from Larry Williams, author of the soon-to-be-released book Customer Service A to Z. In this series, Williams gives us 100 tips on what employees can do to look better and perform better in the eyes of their customers. These are actions and…
Company News: Pilgrim Software Receives Best-In-Class Customer Value Award
(Pilgrim Software: Tampa, FL) -- Pilgrim Software Inc., a global provider of enterprise risk, compliance, and quality management (ERCQM) software solutions, is the recipient of business analyst Frost & Sullivan’s 2010 North American Best-In-Class Customer Value Enhancement Award in the ERCQM…
Booklet: “The Lean Manufacturing Assessment”
(Buker Inc.: Antioch, IL) --The Lean Manufacturing Assessment, a new booklet produced by Buker Inc., offers manufacturing companies the opportunity to benchmark themselves in their lean efforts against the “best in class” lean manufacturing standards. The Lean Manufacturing Assessment focuses on…
Product News: Super-Powerful UV Lamps Reveal Microscopic Flaws
(Spectronics Corp.: Westbury, NY) --The MAXIMA ML-3500 series ultraviolet lamps use advanced micro-discharge light (MDL) technology, plus a unique filter and bulb/reflector, to deliver up to 10 times the UV-A (365 nm) output of conventional high-intensity discharge (HID) inspection lamps. With…
Event: The Social Convergence of Six Sigma
(Six Sigma Management Institute: Scottsdale, AZ) -- Business leaders, improvement experts, Six Sigma professionals, and consultants are cordially invited to attend “The Social Convergence of Six Sigma,” a two-day leadership event to be held Oct. 27–28 in Scottsdale, Arizona. Discover new…
Product News: New Deployment Strategies for Change Management in Health Care
(Summit Optimization Group LLC: Lizella, GA) -- Summit Optimization Group LLC (Summit OG), a woman-owned consulting firm specializing in the implementation of process improvement methodologies, has announced HEART and HEARTRx for change management with new deployment strategies and leadership…
Aly’s Blog: Someone Point Me Toward the Real World
Editor’s note: Several weeks ago, a young woman by the name of Aly Fields contacted us wanting to learn more about “quality” in general and Six Sigma in particular. A recent college graduate, Aly had taken it upon herself to earn a Six Sigma Yellow Belt. Why? Read her own words below. What…
<em>Kaizen</em> and Chemistry
I recently experienced the pain associated with coaching a team with poor chemistry. It happened within a kaizen event team, so the pain was finite, being that a kaizen event is a rapid improvement of a limited process area. It was, however, an opportunity to learn a few team-formulation lessons,…
ASTM Develops New Standard for 3-D Imaging Data Exchange
(ASTM: West Conshohocken, PA) -- Three-dimensional laser scanning is an emerging technology that holds great promise for capturing dimensionally accurate information about an object or scene by collecting millions of dense measurements quickly. ASTM International Committee E57 on 3-D imaging…

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