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Reinventing the Workplace
What if you could leave work healthier than when you arrived? That question challenges what we expect from the workplace, but a reimagined workplace has the power to sustain employees not only economically but also holistically. In the book, Wellbeing: The Five Essential Elements (Gallup Press,…
Reinventing the Workplace
What if you could leave work healthier than when you arrived? That question challenges what we expect from the workplace, but a reimagined workplace has the power to sustain employees not only economically but also holistically. In the book, Wellbeing: The Five Essential Elements (Gallup Press,…
Internal Audit Semantics
‘We call them unscheduled (vs. surprise) audits, in that they are not part of the originally planned, annual first-party audit plan.” “We sometimes need to have unscheduled audits, but they are normally not intended as surprise audits. The auditor may agree with the auditee on an unscheduled…
Hexagon Metrology Unveils New Laser Tracker Probing System
(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology announced today the Leica B-Probe, an entry-level, wireless probing device which extends the capability of the Leica Absolute Tracker AT402. The handheld Leica B-Probe is designed for the inspection, alignment and assembly of large scale…
Strategic Planning
Everyone wants a “strategy.” Everyone wants their stuff to be “strategic.” Strategic plan. Strategic facilities expansion. Strategic HR sourcing. Strategic restroom cleaning schedule. The word “strategy” is being abused so badly it needs counseling. Wikipedia says, “A strategy is a long-term plan…
Some See Work As a Calling
Why does one person see work primarily as a means to a paycheck, while another sitting in the next cubicle expects work to provide genuine fulfillment? In exploring the origins of adults’ work orientations, University of Michigan researchers found that the orientations of their parents play a…
An American Idol Approach to Innovation
At a recent Boston University-hosted event, leading healthcare professionals pitched innovative ideas on how to solve the nation’s most pressing problems on a tight budget. Eight teams had two minutes to describe their innovation projects and their importance, as well as the project’s funding cost…
Secretary Pritzker Announces Winners of the 2013 Baldrige National Quality Award
Commerce Secretary Penny Pritzker has announced that three U.S. organizations will receive the 2013 Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence through innovation, improvement, and visionary leadership. All of this year's winners are…
Cultivating Creative Employees
When I was studying abnormal psychology in college, I read a case study of an unusual mental illness. It was so fascinating that I thought it would be the perfect vehicle for a novel. Thus my idea for a story was born, but it would be eight years before I felt I had acquired the writing skill to…
Resist That Tendency to Skip the Current-State Map
V alue-stream mapping is a useful tool for grasping the current situation and for planning improvements. Recently, a reader who watched “The Secrets to Creating an Effective Value Stream Map” webinar asked when is it OK to skip the current-state map. A value-stream map is a visual depiction of…
Olympus Adds Features to Stream Micro-Imaging Software
(Olympus: Center Valley, PA) -- As an advanced micro-imaging software system designed to turn Olympus industrial microscopes into high-performance analysis tools, OLYMPUS Stream allows users to seamlessly acquire, process, and measure images, then create valuable data and reports. With the release…
Developing a Sustainable Approach to Conflict Minerals Due Diligence
It’s been more than one year since the conflict minerals rule, Section 1502 of the 2010 Dodd-Frank Act, was adopted. With just six months left for the first compliance reporting deadline, I’m prompted to ask: How are companies doing? According to a survey conducted in June and July 2013, by…
Five Lessons for System Design
I just finished participating in a delightful design charrette. I’m sharing this with you because design can be a very powerful tool in the Six Sigma arsenal, and this little charrette both reminded me of and taught me a few important lessons about the design process. Lansing Community College,…
Well-Being Lessons for America’s Largest Employers
As the cost of healthcare continues to rise, U.S. companies are grappling with how to address it most effectively. These businesses could learn a great deal from U.S. cities with the highest well-being. The largest U.S. employers could reap about $22 billion in annual savings if their employees…
The Complex Economics of America’s Minimum Wage
In his State of the Union address in February 2012, President Obama called on Congress to raise the federal minimum wage from $7.25 an hour to $9 an hour. “Even with the tax relief we’ve put in place, a family with two kids that earns the minimum wage still lives below the poverty line,” he said…
Identifying Quality Patterns
R ecently more than 194 manufacturing IT managers and directors were asked to identify what would facilitate collaboration and productivity improvements across their organizations. More than 150 people completed a multiple-choice email survey, which contained both open-ended and multiple-choice…
Half-Full or Half-Empty?
I’ve always felt the need to accentuate the positive, something I think I picked up from my mother. In tense situations she would always interject, “Isn’t it a beautiful day?” This usually generated laughter and reduced tensions. Although this seems like an admirable quality, I discovered one day…
Looking Ahead at Coordinate Metrology
As we all look forward to 2014, I ask you to keep the new CMS certification program in mind, whether you are a beginner or veteran metrologist. Our certification committee is working hard to build a program that is beneficial to our membership, as well as future members of our organization. This…
More Than One Way to Scan a Cat
Untitled Document Although 80 percent of Accurex’s business lies in the industrial application of precision metrology and scanning, the company always enjoys the occasional cultural heritage project. When the Accurex team was called upon to scan the Sphinx of Hatshepsut, it was ready for the…
How Social Data Are Transforming Quality Management
Editor’s note: A webinar on this topic will held on Nov. 19, 2013, at 11 a.m. Pacific, 2 p.m. Eastern. Register here. And previewing the webinar, Matthew Littlefield will be a guest on Quality Digest Live this Friday, Nov. 15, 2013, at 11 a.m. Pacific, 2 p.m. Eastern. Unless you’ve been hiding…
Weighted Average Cycle Time
Weighted average cycle time (Tcwa), also known as “average weighted cycle time,” provides a representative average cycle time (Tc) within a mixed model environment. Varied models or services in a given cell, line, or work area often have varied work contents due to different steps, duration of…
Doggy DOE, Part 2
Nala, our 6-year-old golden retriever, loves her dogma. That’s her sitting in front of church on Sunday morning. But she’s not crazy about her catechism. For example, she doesn’t always dutifully follow the “lay down” commandment. What factors may be influencing her response? We’re…
Delcam Speeds Setup and Inspection in PowerINSPECT Software
(Delcam: Windsor, Ontario, Canada) -- Delcam has released the 2013 R2 version of its PowerINSPECT metrology software, which offers faster programming and inspection, plus even easier-to-read reports. It includes a new method for automated inspection of part edges, improved display of deviations,…
Good Governance: 10 Baldrige Questions for Your Board of Directors
S teven Pearlstein, a business columnist for The Washington Post, and others, have written about business leaders’ excessive and shortsighted focus on stock values for shareholders. What about the role of corporate governance boards? Aren’t board members obliged to view company management and…
PC-DMIS Touch Portable on ROMER Arms Released
(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology has announced the commercial availability of ROMER measuring arm packages equipped with PC-DMIS Touch Portable, a revolutionary measurement software. Utilizing high-resolution Multi-Touch display technology on a tablet PC, users…

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