In November 2014, Quality Digest Daily published the first in a series about companywide lean cultures and how a lean journey affects people and companies. Jonesboro, Arkansas-based Hytrol Conveyors, a designer and manufacturer of advanced conveyor systems, allowed an in-depth examination of why lean manufacturing drives its entire culture. This is the second interview in the series.

Chris Taylor, Focus Factory manager at Hytrol Conveyor, was a leader of the company’s initial efforts in lean, although he had no prior experience with the improvement process before joining the company in 1992. Over the past dozen years Taylor has worked in almost every department and, with the exception of shipping, has managed every value stream.

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