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ISO 9001:2015—Three Steps to a Smooth Transition
Sponsored Content If your organization has yet to make the transition from ISO 9001:2008 to ISO 9001:2015, you’re not alone. It’s estimated that less than 20 percent of the more than one million organizations certified globally have made the transition to the latest version of the standard (as of…
Cpk: Indispensable Index or Misleading Measure?
Capability analysis is a set of calculations used to assess whether a system is able to meet a set of requirements. Customers, engineers, or managers usually set the requirements, which can be specifications, goals, aims, or standards. The primary reason for doing a capability analysis is to…
Inspecting Additive-Manufactured Components Using Computed Tomography
From aerospace applications to simple one-off projects built at home, additive manufacturing (AM) has gained incredible interest in all industry facets. Its rapid expansion into production manufacturing is due to the technology's immense versatility and use. With additive manufacturing, objects…
Innovation: Management vs. Enablement
I love innovation. I love all facets of it: the discovery of needs, creativity, unique solutions, and the realization of ideas as new products and services. But what concerns me sometimes is the way in which we attempt to implement innovation, because we are likely to constrain it at the time we…
How to Scale a Startup
Care.com co-founder Donna Levin played a key part in that company’s growth, and the passion was personal. Levin’s work plans were curtailed when her son was 11 weeks old and had a seizure following a difficult pregnancy. Tests were inconclusive. Her daycare situation evaporated; she and her…
New Learning App for Project Management Professionals
(HLT: Coralville, Iowa) -- Higher Learning Technologies (HLT), which makes the top-rated and most popular mobile learning tools for nursing, dental, and other career and academic tests, has released a new app: PMP (project management professional) Mastery. PMP certification is a high-value, high-…
Can Innovative Supplier Quality Management Be Disruptive?
Disruption is a funny thing. You see it coming—kind of—but it’s hard to tell what it means. Back in the day, would you have foreseen the shift from taxis to Uber? Would you have predicted that HVAC units would be offered as a service rather than purchased as a product? These disruptive changes and…
Data’s Best Friend
With the amount of data storage required for our daily lives growing, and available technology becoming saturated, we’re in desparate need of a new method of data storage. The standard magnetic hard disk drive (HDD)—like what’s probably in your laptop computer—has reached its limit, holding a…
Data’s Best Friend
With the amount of data storage required for our daily lives growing, and available technology becoming saturated, we’re in desparate need of a new method of data storage. The standard magnetic hard disk drive (HDD)—like what’s probably in your laptop computer—has reached its limit, holding a…
A Practical Route for Company Vision
When you’re knee-deep in the logistical details of managing a project team, it can be easy to lose sight of the big picture: your organization’s vision. Here at Cheetah Learning, we use established and proven strategies to help us achieve our vision through our mission in each course we offer.…
Helping Robots Be Less Robotic
Whether they’re behind the scenes assembling products or helping you parallel-park your car, robots are already playing a big role in our day-to-day lives, and their presence will only become more pervasive in the coming decades. But they aren’t good at everything—yet. For instance, robots in…
A Little Light Construction
Welding is said to be more art than science. In part, this is a nod to the vital, skilled work that welders perform. It’s also recognition of the fact that the physics of the process is really, really difficult to understand. I joined a NIST project on laser welding about two years ago. Before…
Eliminating Paper Improves Business Performance, Cultural Transformation
Sponsored Content Like many manufacturers, boat maker Smoker Craft has enormous amounts of data. The challenge, according to Quality Assurance Manager Dave Frey, was that all the data were on paper. All these bits and pieces of paper filled dozens of filing cabinets. Many man-hours were devoted to…
The Calibration of Measurement Systems
Who can be against apple pie, motherhood, or good measurements? This is why everyone stands up and salutes when we are told to maintain our measurement systems in good calibration. But what is good calibration? By what method will we achieve it? And how will we know when we have it? One day I…
Prevent Alloy Mix-Ups and Take Control of Your Supply Chain
Sponsored Content Manufacturers often hold suppliers to a rigid quality process that dictates tight controls on all raw materials. Nonconforming material can potentially halt the production line, wasting time and money. Unfortunately, material mix-ups are a reality in critical manufacturing…
Unifying Front and Back Office Systems to Improve Quality Management
Are your back office systems talking to your front office systems? Back office systems manage manufacturing functions as well as administrative functions such as quality management, accounts payable, and contract management. Examples of front office systems include customer relationship management…
ACSI Report on Customer Satisfaction With Banks Shows Rebound
(ACSI: Colorado Springs, CO) -- Customer satisfaction with banks is up, according to the American Customer Satisfaction Index (ACSI). Its recent report covers the finance and insurance sector, which includes retail banks, credit unions, health insurance, property and casualty insurance, life…
Book Review: <em>Juran’s Quality Handbook, Seventh Edition</em>
In the quality profession today, the term “guru” tends to be thrown around with reckless abandon, more often than not self-referentially by the “guru” him- or herself. Don’t get me wrong; there are many outstanding people now working in our field, with interesting and perhaps even revolutionary…
NIST Guide Helps Small Businesses Improve Cybersecurity
(NIST: Gaithersburg, MD) -- Small-business owners may think that they are too small to be victims of cyber-hackers, but Pat Toth knows otherwise. Toth leads outreach efforts to small businesses on cybersecurity at the National Institute of Standards and Technology (NIST) and understands the…
The Simple Leader: Plan, Do, Study, Adjust
“Excellent firms don’t believe in excellence—only in constant improvement and constant change.”—Tom Peters The plan-do-study-act (PDSA) cycle is the core component of continuous improvement programs. You may have heard it called the plan-do-check-act (PDCA) cycle—and they are very similar—but I…
FDA Warning Letters Target Weak CAPA Programs Globally
Life sciences companies around the world should make sure their corrective and preventive action (CAPA) plans are in good shape before a Food and Drug Administration (FDA) inspector comes calling. Looking at a deep pool of letters issued this year domestically and internationally, it’s clear the…
Three Keys to Encourage Personal Growth in Others
During the past few weeks I’ve written a lot about personal growth. That’s because it’s so important to me—I believe personal growth is a crucial part in anyone’s journey toward success and significance. But here I want to talk about an area of personal growth that we sometimes forget: helping…
Get Work Done and Stay Healthy
I’ve been watching myself. Asking myself why do I do certain things? Why do I lose track of time? I’ve combined a few regimens that have calmed me down, increased my effectiveness, and made me feel healthier. I’ve created for myself things that some blithely call “habits.” But we all have habits…
Control Micro Systems Expands Laser Applications in Medical Sectors
(Control Micro Systems: Orlando, FL) -– Control Micro Systems (CMS) has developed turnkey laser marking and cutting systems for industry-leading clients in the medical sectors. Manufacturers of endoscopic guidewire devices frequently are required to mark brand and model information as well as…
Napoleon’s Defeat Made Visual
Often enough, you have heard me say that 50 percent of our brain function is dedicated to finding and then interpreting visual data. This is not whimsy. This is not speculation. This is fact. The eye rules. Though we utilize our other senses quite naturally (sound, taste, smell, touch), visuality…

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