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Tracking Covid-19: Update
This article is an update to “Tracking Covid-19” that Al Pfadt, Kathryn Whyte, and I wrote last week. In that article we summarized what is known about Covid-19, what has already happened, and what is to be expected based on the analysis of the data and the epidemiological models. Over the past…
Tracking Covid-19: Update
This article is an update to “Tracking Covid-19” that Al Pfadt, Kathryn Whyte, and I wrote last week. In that article we summarized what is known about Covid-19, what has already happened, and what is to be expected based on the analysis of the data and the epidemiological models. Over the past…
Remote Auditing Saves Time, Money... and Keeps Your Distance
With the emergence of the coronavirus (Covid-19), many organizations are doing their part to prevent the spread of infection by practicing social distancing. Some organizations have implemented no-visitor policies, which helps prevent the spread of the disease, but is not so good when it comes to…
Colleges Provide Misleading Information About Their Costs
Want to find out how much it will cost to go to Arkansas Northeastern College? The federal government has a website that promises you can “Calculate your personal net price.” But clicking on that link brings you to the college’s own home page with a fun photo of its cuddly mascot and no immediate…
Four Ways Companies Can Support Their Workers During the Coronavirus Crisis
The coronavirus pandemic has forced tens of millions of employees across the United States to work from home. While this will save lives by limiting the transmission of Covid-19, it also poses significant challenges for employees’ well-being. How can companies support the health of their employees…
Four Ways Companies Can Support Their Workers During the Coronavirus Crisis
The coronavirus pandemic has forced tens of millions of employees across the United States to work from home. While this will save lives by limiting the transmission of Covid-19, it also poses significant challenges for employees’ well-being. How can companies support the health of their employees…
ORNL Takes Engineering to the Classroom for Engineers Week
‘Engineering is about building things to help others.” Before diving into a longer explanation, that’s how Singanallur “Venkat” Venkatakrishnan, an electrical and computer engineer at the Department of Energy’s Oak Ridge National Laboratory (ORNL), described engineering to students at Northwest…
You Get What You Need
Every endeavor we undertake starts with a goal. A goal starts as an idea, which morphs into a desire, which becomes a goal. Ideas are vague, desires are inspiring, and a goal is actionable inspiration. A goal is not a plan. A goal should not be overly specific. And a goal should be deeper than a…
When Restaurants Close, Americans Lose Much More Than a Meal
Arnold Schwarzenegger tweeted a video of himself on March 15, 2020, saying: “No more restaurants.” Seated in his palatial kitchen with two miniature horses, Whiskey and Lulu, beside him, the former California governor pronounced: “We don’t go out; we don’t go to restaurants. We don’t do anything…
NIST Study Uncovers a Potential Driver of Premature Solar Panel Failures
Unlike diamonds, solar panels are not forever. Ultraviolet rays, gusts of wind, and heavy rain wear away at them over their lifetime.  Manufacturers typically guarantee that panels will endure the elements for at least 25 years before experiencing significant drop-offs in power generation, but…
Staying on Track With Organizational Strategy and Vision
I recently read an article in an airline magazine about the resurgence of something called paint by numbers. The idea came about during the early 1950s, and it’s a mix between a coloring book and painting on a canvas. It allows anyone to create a detailed work of art, even if they’ve never taken an…
You Have a Secret Superpower
Yes, you really do have a secret superpower, although it might be better described as a hidden superpower since you’re probably not aware of it, which means you’re not using it. Will this superpower get you in the next Marvel Avengers movie? Probably not, but it might help you write it. This…
Tracking Covid-19
Based on the professional literature available, there are some inconvenient truths about Covid-19 that are not always considered in the chorus of confusion that exists today. Here we summarize what is known, what has already happened, and what is to be expected based on the analysis of the data and…
Tracking Covid-19
Based on the professional literature available, there are some inconvenient truths about Covid-19 that are not always considered in the chorus of confusion that exists today. Here we summarize what is known, what has already happened, and what is to be expected based on the analysis of the data and…
Tracking Covid-19
Based on the professional literature available, there are some inconvenient truths about Covid-19 that are not always considered in the chorus of confusion that exists today. Here we summarize what is known, what has already happened, and what is to be expected based on the analysis of the data and…
Bringing Critical Supply Chains Back From the Brink
Hong Kong scientists teaching a panicked populace to make their own surgical masks with paper towels and metallic wire must surely rank as one of the most Kafkaesque moments of the new coronavirus disease outbreak. But the worst is yet to be if global medical supply chains, already stretched in…
Doing Business in a Post-Pandemic World
Although Covid-19 shelter-in-home edicts usually use the terms “essential” and “nonessential,” most business owners think of doing business as essential for survival. Many organizations don’t have the resources to temporarily suspend business. They must find new ways to get it done. In a Think…
<em>Wu Wei</em> at the <em>Gemba</em>
In today’s column, I am looking at wu wei, which is an important concept detailed in the Chinese classic text, Tao Te Ching. This term is generally translated into English as wu = no, wei = action, or no action. There are other similar concepts in Taosim such as wu shin or no mind. Alan Watts, the…
Enough With the Japanese Improvement Jargon
Mea culpa! I have a reputation for mercilessly bashing management, but I’ve finally come to realize that I owe executives an apology. As I have been constantly reminded in my career, these are very busy, very bright people. This column is a peace offering of my unique, executive quality-…
Three Myths Engineers Believe About Quality
Successfully run medical device companies are cross-functional. From product development, manufacturing, quality, and regulatory compliance, to marketing and sales, every business operation works together to produce and sell medical devices that improve the lives of end users. Still, many medical…
The Elephant in the Server Room
Suppose you would like to know mortality rates for women during childbirth, by country, around the world. Where would you look? One option is the WomanStats Project, the website of an academic research effort investigating the links between the security and activities of nation-states, and the…
IIoT Comes Off the Factory Floor
The internet of things, or IoT, is a phenomenon that merges real-life devices with online control. Think smart home systems or maybe the FordPass Connect app. The manufacturing industry has already begun to leverage this idea to monitor heavy industrial equipment and analyze data from multiple…
Love and Success Using ISO 9001 and PDCA
The toughest part of being in a relationship is finding a perfect gift for your loved one. Gifting is an essential part of any relationship. You gift your better half for every reason and every season. Gift as a form of bribery in love is a time-tried tool. Being a system believer, I use the…
ISO Guidelines vs. Requirements
ISO 9001 lead-auditor training should enable auditors to focus on the requirements when auditing and to stay away from the pitfall of guidelines. Take the case of ISO 9001 or, for that matter, any management system standard. The standard has notes to explain the clauses. ISO 9001’s clause 4.1, for…
‘Lean Six Sigma Doesn’t Work Here’
When educational and public sectors consider applying a proven method like lean Six Sigma, the perception persists that this “manufacturing program” will not work in a nonmanufacturing environment. Along with that limiting assumption, there is an underlying expectation within the service industry…

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