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All News

Event: Free Contact Center Customer Satisfaction Webinar
(CFI Group: Arbor, MI) -- Hear the results of the 3rd Annual Contact Center Satisfaction Index (CCSI) as CFI Group examines the success and shortcomings of contact centers to reveal what actually affects customer satisfaction, loyalty, and behavior.  The free webinar is on Thursday, July 30, 2:00…
Product News: Unique Part Holder for Noncontact Scanning
(NVision Inc.: Coppell, TX) -- NVision Inc. and FixLogix LLC have partnered to provide a new easy-to-use and economical modular part-holding system designed especially for noncontact scanning. The FixLogix part-holding system uses a T-slot fixture plate with integrated components to stage the part…
Product News: Instant Quotes for Scanning, Comparative Analysis Services
(The QC Group: Burnsville, MN) -- On July 16, The QC Group launched an Instant-Quote site for scanning and comparative analysis services for precision products. This e-commerce solution is the first of its kind in the industry, allowing a client to obtain an instant quote for comparing first…
New Baldrige Brochure Steers Organizations Toward Excellence
(NIST: Gaithersburg, MD) -- If your organization is eager to learn about how the Baldrige Criteria for Performance Excellence can help chart a course toward innovation and performance excellence, then a new brochure from the Baldrige National Quality Program at the National Institute of Standards…
TÜV SÜD America, RETC LLC to Provide Photovoltaics Testing and Certification
(TÜV SÜD: Peabody, MA) -- TÜV SÜD America Inc. has announced a cooperation agreement with Renewable Energy Test Center (RETC LLC), an engineering services and test provider based in Fremont, California. Through this cooperation, RETC will provide TÜV SÜD a global partner for testing and…
Product News Update: PC-DMIS Vision 2009, Watch MultiCapture Demo
(Wilcox Associates: North Kingstown, RI) -- Wilcox Associates, a Hexagon Metrology company, has released PC-DMIS Vision 2009. It includes a patented MultiCapture feature that typically improves measurement productivity by 35 percent (and more when the part is densely populated with features that…
Product News: Lean Learning Center Expands Lean Topics
(Lean Learning Center: NOVI, MI) -- The Lean Learning Center, a provider of lean consulting and transformation services in the world, recently announced its first expansion of lean topics in its Single Point Lesson package. Single Point Lessons are one-page structured teaching tools that…
Product News: Metrologic V5 Inspection Solutions in CATIA R19SP3
(Metrologic Group: Wixom, MI) -- The new Metrologic V5 Inspection suite is now available on CATIA V5 R19SP3 level. This new version includes many new functionalities and capabilities and is now compatible with a multitude of devices: DCC CMM, portable arms, laser trackers, photogrammetry systems…
QualiPedia: ISO 13485
ISO 13485 is an international standard that ensures that medical device organizations meet global quality management system regulations. Its aim is to provide consumers with safer medical devices and services. Based on the eight quality management system regulations of ISO 9001 and its goal of…
Product News: sigPOD PSV Released
(Sciemetric Instruments: Ottawa) -- Sciemetric Instruments, a provider of manufacturing quality control technology, is pleased to announce the newest addition to the sigPOD family of products. sigPOD PSV is an out-of-the-box, user-configurable solution that can be used to test or monitor…
Hexagon Metrology Initiates Litigation Against Metris and Mitutoyo
(Hexagon Metrology: London) -- Hexagon Metrology has filed a patent infringement suit in U.S. District Court in Massachusetts alleging that Metris N.V. and its U.S. subsidiary Metris U.S.A. Inc., and Mitutoyo Corporation and its U.S. subsidiary Mitutoyo America Corporation, have infringed U.S.…
Product News: Tohnichi Unveils BTGE Digital Torque Gauge
(Tohnichi Manufacturing Co.: Northbrook, IL) -- Tohnichi introduces a digital version of its popular TG torque gauge series. This new compact handheld torque gauge features a unique all-in-one digital display and three-fingered keyless chuck design—no external display required. Ideal for…
AMT President Urges Congress to Assist Small Manufacturers
(AMT: McLean, VA) -- Testifying before the House Small Business Committee, Douglas K. Woods, president of The Association For Manufacturing Technology (AMT), told members of the committee that the effects of tax breaks and other provisions within the American Recovery and Reinvestment Act—the…
ASTM: Electrochemical Test Measurement Technique for Corrosion
(ASTM International: West Conshohocken, PA) -- Localized corrosion, such as pitting, cracking, or crevice corrosion, can be destructive to process equipment, but if it is detected early enough, potential damage can be minimized or avoided. A new ASTM International standard provides a means for…
Product News: IDEAL Voltage Performance Monitor
(IDEAL Industries Inc.: Sycamore, IL) --  While all electronic equipment is designed to handle varying voltage within a specified range, voltage events become a concern when they exceed designed tolerances. The Voltage Performance Monitor (VPM) from IDEAL quickly and accurately identifies voltage…
2009 Baldrige Improvement Day Goes Virtual, Seeks Participants
(NIST: Gaithersburg, MD) -- The Baldrige National Quality Program (BNQP) at the National Institute of Standards and Technology (NIST) collects suggestions throughout the year on opportunities for improving the Baldrige Criteria for Performance Excellence, the Malcolm Baldrige National…
Company News: ISSSC, 10 til 2 Form Alliance
(ISSSC and 10 til 2: Cincinnati) -- The International Society for Six Sigma Certification (ISSSC) and 10 til 2—The Part-time Placement Service—have formed an alliance that will help connect area businesses with highly skilled professionals certified in the Six Sigma program. "This new alliance…
Product News: SigmaXL Releases Version 6
(SigmaXL: Toronto) -- The provider of user-friendly Excel add-ins for statistical and graphical analysis, announces the release of SigmaXL Version 6. New features include: Powerful Excel workbook/worksheet manager Lean value stream mapping template Process capability and control charts…
ISO Working on Energy Management Standard
(ISO: Geneva) -- The first meeting of ISO’s new project committee PC 242, which is to develop an international standard on energy management, was held Sept. 8-10, 2008 in Washington, D.C. The future ISO 50001 will establish an energy management framework for industrial plants, commercial…
Product News: @RISK--Modeling Best Practices
(Palisade: Ithaca, NY) -- When building simulation models with @RISK, consider the following best practices suggested by Palisade's director of training and consulting, Michael Rees, Ph.D.: * A risk model may need to be built at an appropriate level of detail. A model which is too detailed will…
CMSC: More Than a Trade Show for 3-D Measurement
The Coordinate Metrology Systems Conference (CMSC) is next week, July 20–24. There is no event in the United States better situated to communicate the value and return on investment of large scale 3-D metrology than the CMSC. This year’s CMSC, its 25th, will be held in Louisville, Kentucky. It is…
Product News: Novo-Gloss I.Q. Glossmeter
(Paul N. Gardner Company Inc.: Pompano Beach, FL) -- The Novo-Gloss I.Q. is the first hand-held instrument to profile how light is reflected from a surface. Traditional glossmeters measure quantitatively and aren't sensitive to effects that reduce appearance quality. The Novo-Gloss I.Q. uses…
Product News: Olympus Defect Review Solution
(Olympus: Center Valley, Pa.) -- Process engineers, fab managers, professionals in yield enhancement, process development, and failure analysis will benefit from the newly introduced Olympus defect inspection and review system, the company’s fast and accurate semiconductor defect review solution.…
Books: "The Firefly Effect--Build Teams That Capture Creativity and Catapult Results"
(John Wiley & Sons Inc.: Hoboken, NJ) -- The recession is in full swing and companies everywhere are feeling the pain. Yours is likely no exception. Shrinking budgets, sweeping layoffs, and a smothering malaise that's settled over your workforce make it hard to see the proverbial light at the…
Statistical Technique Improves Precision of Nanotechnology Data
(Georgia Institute of Technology: Atlanta) -- A new statistical analysis technique that identifies and removes systematic bias, noise, and equipment-based artifacts from experimental data could lead to more precise and reliable measurement of nanomaterials and nanostructures likely to have future…

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