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Bazaarvoice and Booz & Co. Partner to Unlock Digital Insights for Global Brands
(Booz & Co.: New York) -- Bazaarvoice and Booz & Co. have partnered to help companies develop stronger capabilities for customer centricity—or putting customers at the center of business strategy—by capitalizing on the wealth of digital information being created by and about their customers…
InfinityQS Announces Keynote Speaker for 2012 User Conference in Denver
(InfinityQS: Chantilly, VA) -- InfinityQS International Inc., a global provider of manufacturing intelligence and enterprise quality, announced Simon Ellis, the practice director of supply-chain strategies at IDC Manufacturing Insights, as the keynote speaker for its sixth annual user conference,…
Lean Boot Camp: Training a Lean Champion
(GA Tech: Atlanta) -- Dive into lean thinking with our Aug. 21, 2012, Lean Boot Camp: Training a Lean Champion. Apply lean thinking tools and techniques that impact profits, lead time, inventory, quality, and customers. Learn how to: • Recognize the value of lean techniques • Map both current and…
Carl Zeiss Introduces Major Extension of MERLIN FE-SEM Series
(Carl Zeiss: Phoenix, AZ) -- At the 2012 Microscopy & Microanalysis conference in Phoenix, Carl Zeiss Microscopy introduced an extension of its Field Emission Scanning Electron Microscope (FE-SEM) platform MERLIN. Customers can now choose between MERLIN Compact, MERLIN VP Compact, and MERLIN…
Nikon Metrology Introduces I5 Integrated Sensor for Igps
(Nikon: Brighton, MI) -- The newest product in Nikon’s iGPS family is the i5 Integrated Sensor (i5is), a fully integrated five-degree-of-freedom measurement device offering higher accuracy over an extended range, ideal for applications ranging from vehicle tracking to automated assembly of large…
Employment Trends Index Rises Slightly in July
(The Conference Board: New York) -- The Conference Board Employment Trends Index (ETI) edged up in July, after declining in June. The index now stands at 108.11, up from the revised figure of 107.68. The July figure is 5.9-percent higher than a year ago. “The Employment Trends Index increased…
Businesses: Ignore Social Media Communication at Your Peril
(Gartner: Egham, United Kingdom) -- As familiarity with social media grows, customers’ expectations about how organizations will use these channels are evolving, according to Gartner Inc. By 2014, organizations that refuse to communicate with customers by social media will face the same level of…
FARO Focus3D Laser Scanner Wins Red Dot Design Award
(FARO: Korntal-Münchingen) -- The FARO Focus3D laser scanner prevailed in the “Industry and Crafts” product category of the renowned Red Dot Design award contest. This year, 4,500 products in 19 different categories were submitted. The products were evaluated in terms of level of innovation,…
New Baldrige Collaborative Assessment Announced
(NIST: Gaithersburg, MD) -- The Baldrige Performance Excellence Program announces the opportunity to participate in the pilot of an exciting new assessment service. The Baldrige Collaborative Assessment is designed to help organizations improve their overall performance, using the world-renowned…
A Framework for Continual Lean Improvement
(Productivity Press: Boca Raton, FL) -- The success of a lean manufacturing program depends far more on organizationwide leverage of lean manufacturing tools than it does on the tools themselves. To this the organization must add the human relations aspects that earn buy-in and engagement by all…
<em>High-Tech, High-Touch Customer Service</em>
(AMACOM: New York) -- Time-strapped, screen-addicted, value-savvy, and socially engaged, today’s customers are empowered like never before. Their expectations are tougher than ever, and they expect businesses to respect that sense of empowerment—lashing out at those that don’t. High-Tech, High-…
CLS Series for Packaged Products
(Mettler-Toledo: Aurora, IL) -- Mettler-Toledo CI-Vision, a leader in the design, manufacture, and installation of machine vision inspection systems for the food, beverage, pharmaceutical, packaging, personal care, and household chemical industries, has launched its new CLS Series for packaged…
<em>OtherWise</em>
(AMACOM: New York) -- Everyone puts multiethnic faces in marketing materials, but it’s mostly a token gesture. Because even as the United States grows increasingly diverse, most professionals have little real knowledge of those different from themselves. OtherWise: The Wisdom You Need to Succeed…
SAE International Offers New Learning Academy on Automotive Composites
(SAE: Warrendale, PA) -- After more than 40 years of promise, the next decade will see an explosion in the use of composite materials. Aerospace and general aviation have been using the technology for years, and automotive and alternative energy markets are now on the cusp of broader implementation…
Piezoelectric Reaction Shaker System for Structural Testing
(Meggitt Sensing Systems: San Juan Capistrano, CA) -- Meggitt Sensing Systems, designer and manufacturer of sensing and monitoring systems, has introduced its Wilcoxon Research model F7-1, a portable piezoelectric shaker system designed to provide sonic and ultrasonic excitation over a range of 1…
Anton Paar Process Density Meter Released for Chemical Industry
(Anton Paar: Ashland, VA) -- Anton Paar, developer and manufacturer of measuring and analysis instruments, has expanded the L-Dens 4×7 portfolio of process density meters by releasing the L-Dens 437 E. The system measures density by determining the frequency of an oscillating u-tube made of…
MoreSteam.com and Smarter Solutions Announce Training Partnership
(MoreSteam: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma training, and Smarter Solutions, the world-class lean Six Sigma training and consulting provider, announce the launch of a blended online lean Six Sigma training and certification program that combines MoreSteam’…
<em>Negotiation at Work</em>
(AMACOM: New York) -- Training people in the art of negotiation requires you to instill in your participants a wide variety of skills, and the best way to do so is through exercises that get them up on their feet, actively practicing the techniques used by seasoned pros. Negotiation at Work:…
APQC Releases Updated Process Classification Framework
(APQC: Houston) -- One of the most downloaded and widely implemented business improvement tools during the past 20 years, The American Productivity & Quality Center’s (APQC) Cross-industry Process Classification Framework SM (PCF) has received its latest update, v. 6.0.0. The changes reflect…
TÜV Rheinland to Hold a Webinar on Phased Array Ultrasonic Technologies
(TÜV Rheinland: Newtown, CT) -- Mike Forbes, manager for TÜV Rheinland Industrial Solutions, will be presenting a webinar on Wed., Aug. 22, 2012, at 2 p.m. EDT on phased array ultrasonic testing (PAUT), industry applications, and the advantages and disadvantages of using these methods. In addition…
JAI’s 2-CCD Camera
(JAI: San Jose, CA) -- JAI has released of the AD-132GE, a new two-charge coupled device (CCD) camera designed to produce high dynamic range (HDR) color images by intelligently combining different exposures from the camera’s dual sensors in real time. The new camera builds on the concept originally…
<em>The Winning Factor: Inspire Gold-Medal Performance in Your Employees</em>
(AMACOM: New York) -- Throughout his 25 years of involvement within the Olympic movement and the corporate world, working with top-tier athletes and Fortune 500 executives, Peter Jensen has seen firsthand the tremendous results that superior coaching can produce. When it comes to winning the gold…
Consumer Confidence Index Increases After Four Consecutive Declines
(The Conference Board: New York) -- The Conference Board Consumer Confidence Index, which had declined in June 2012, improved slightly in July. The index now stands at 65.9, up from 62.7 in June. The Expectations Index improved to 79.1, from 73.4. The Present Situation Index, however, decreased…
Case Management Accreditation Raises Bar in Care Coordination
(NCQA: Washington, D.C.) -- The National Committee for Quality Assurance (NCQA) has released its new Case Management (CM) Accreditation program for organizations managing care for patients with complex health care and social needs. Already, three organizations will be the first to seek NCQA…
NSF International Acquires Becker & Associates
(NSF: Ann Arbor, MI) -- NSF International, an independent global public health and safety organization that develops standards as well as tests and certifies products for the food, water, health, and consumer products industries, has acquired Becker & Associates Consulting Inc. Becker is a…

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