Customer News

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Chick-fil-A leads; Chipotle Mexican Grill stabilizes
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Consolidated Edison posts large gain; patient satisfaction is stable
Ford Motor Co.'s picture
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
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Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
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TVs and video players lead the pack, with internet services at the bottom
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AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
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Good news for Detroit
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The Baldrige Criteria for Performance Excellence can help
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ISO/PC 303 project committee will provide international benchmarks to reduce purchasing risks
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One of eight mobile test units sent to Kentucky Truck Plant for preproduction testing
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70 simple rules for sensational service
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Trio of Hilton, Hyatt, and Marriott tops hotels; JetBlue keeps lead among airlines