Customer News

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Molex Predicts Rapid Increase in Applications Using Real-Time Data
Driving advances across the electronics ecosystem
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Supply Chain Expert Focuses on Inventory
Weighing supply and customer satisfaction
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Husky Technologies Travels to Dubai
Showcasing tech, solutions, and services at Gulfood Manufacturing 2022
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SMBs Need Help Managing E-Commerce’s Explosive Growth and the Great Resignation
The answer lies in technology
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Supply Shortages Could Lead to Greater Food Fraud Risk
Now is not the time to skip critical factory audits and supply chain assessments
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Jedox Named an Overall Leader in Customer Experience and Vendor Credibility
EPM service provider excels in helping customers work with EPM products
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GaiaLens Launches Innovative User Interface Tackling Common ESG Data Complaints
Extends focus on data-driven explainability and adds customizability
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A New Era for Mental Health at Work
Covid-19 has taken a toll but also stimulated positive change
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‘Bear-dar’ Technology Reduces Dangerous Encounters With the Help of Standards
An early warning system lets Arctic people know when bears approach
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ETQ Partners With Hexagon to Empower Smart Manufacturing
Partnership embeds quality assurance at every stage of the product life cycle, enables agile product introduction
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In the Digital Era—and During a Pandemic—How Important Are Quality Initiatives?
Both quality professionals and their business leaders agree that openness and communication is essential to moving forward
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Study Finds Quality Shifting From Operational Compliance to Strategic Business Driver
Good quality is adding an average of 11 percent to organizations’ revenue growth
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Restaurants Lose Customer Satisfaction to Fast Food
Chick-fil-A leads; Chipotle Mexican Grill stabilizes
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New Customer Satisfaction Results for Utilities, Healthcare, Consumer Shipping
Consolidated Edison posts large gain; patient satisfaction is stable
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Ford Suppliers Showcase Environmentally Friendly Manufacturing
Partnership for a Cleaner Environment (PACE) program has grown to more than 40 suppliers in 40 countries
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ACSI: Retailers Improve Customer Satisfaction Amid Store Closings
Trader Joe’s tops supermarkets; Home Depot overtakes Lowe’s
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ACSI: Higher Satisfaction for Nondurable Goods and Everyday Items
TVs and video players lead the pack, with internet services at the bottom
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Ethics Requirements Now Included in Global Automotive Quality Standard
AIAG’s director of corporate responsibility comments on impact of new ethics language in upcoming IATF 16949
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ACSI: Car Buyer Satisfaction Rises
Good news for Detroit
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Effective Use of Social Media
The Baldrige Criteria for Performance Excellence can help