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Types of Data and the Scales of Measurement
Ryan Ayers
Data are valuable assets, so much so that they are the world’s most valuable resource. That makes understanding the different types of data—and the role of a data scientist—more important than ever. In the business world, more companies are trying to understand big numbers and what they can do with…
Our Return to Work Initiative: Respond, Return, and Reimagine
Farhana Ahmad
When Intelex developed its return-to-work program, we decided the best approach would be a phased one. Similar to the concept of continuous deployment, breaking down the plan to allow individuals to quickly process, adapt, and execute practices and procedures makes it more manageable for employers…
Succeeding at Difficult Conversations With Radical Candor
Paul Laughlin
During this time of teams being physically apart, it is easy for leaders to avoid difficult conversations. Empathy and compassion from leaders matters at this time, but you will not be serving your team if you use this as an excuse to avoid all criticism or challenging feedback. I am hearing from…
Seven Manufacturing Digitization Challenges and How to Overcome Them
Celia Paulsen
Artificial intelligence (AI)-powered robots, 3D printing, the internet of things (IoT)... there’s a whole world of advanced manufacturing technology and innovation just waiting for small and medium-sized manufacturers (SMMs) that want to step up their digital game. Unfortunately, manufacturing…
‘Control Charts! They Make the Blind Hear and the Deaf See!’
Davis Balestracci
“With data from an epidemic there is no question of whether a change has occurred. Change is everywhere. The question is whether we are getting better or worse. So while the process behavior chart may be the Swiss army knife of statistical techniques, there are times when we need to leave the knife…
MIT, NIST Create First Room-Temp ‘Magnon Switch’ With Industrially Useful Properties
NIST
Scientists at the National Institute of Standards and Technology (NIST) and the Massachusetts Institute of Technology (MIT) have demonstrated a potentially new way to make switches inside a computer’s processing chips, enabling them to use less energy and radiate less heat. The team has developed …
How to Increase the Value of Your Supplier Audits
Angelo Scangas
A manufacturer’s ability to maintain high-quality products and regulatory compliance depends largely on its suppliers’ own quality-related activities. Supplier audits can be an important tool for manufacturing organizations to ensure their suppliers are consistently delivering high-quality parts,…
Crashing U.S. Auto Sales: Can the Industry Recover?
Knowledge at Wharton
While sales of products like toilet paper, hand sanitizer, and even home appliances have skyrocketed during the coronavirus pandemic, auto sales have experienced the opposite. Through March, April, and May 2020, total vehicle sales in the United States fell to levels not seen since the Great…
The Trap of Getting Back to Normal During the Pandemic
Gleb Tsipursky
As a vast number of companies rush to reopen, they’re falling into the trap of “getting back to normal.” They don’t realize that we’re heading into a period of waves of restrictions, due to many states reopening too soon. Indeed, some of the states that opened early have already reimposed some…
Now Is the Time for Your Local Community to Choose Excellence
Harry Hertz
Communities across America have long struggled with systemic issues, such as education disparities, income inequality, access to healthcare, diversity and inclusion, and inequalities in economic opportunity. When these issues are addressed, they are generally addressed in silos without the benefit…
How GE Missed Out on the LED Revolution
Michael Weinold
After nearly 130 years in business and a series of breakthrough innovations that shaped the way we light up our homes, General Electric has sold its lighting division to the U.S.-based market leader in smart homes, Savant, for a reported $250 million (£198 million). Although a licensing agreement…
Managing Productivity
Ken Voytek
I’ve made it my personal crusade to keep a focus on the fundamental importance of productivity to manufacturers, to the Manufacturing Extension Partnership (MEP) program at the National Institute of Standards and Technology (NIST), and to the MEP centers that do the daily work of helping small…
The Digital Dilemma
Jeffrey Phillips
Throughout human history we’ve constantly sought out tools and capital to make us more productive. From the formation of basic tools to assist in farming to real cultivation and shaping of the land for greater yields, humankind learned to grow food. Further research into genetics, fertilizers, and…
Lasers Could Turn Regular Metal Surfaces Into Bacteria Killers
Kayla Wiles
A new laser treatment method could potentially turn any metal surface into a rapid bacteria killer just by giving it a different texture, researchers say. In a new study, they demonstrated that this technique allows the surface of copper to immediately kill off superbugs such as MRSA. “Copper has…
Quality Professionals Need to Defeat Unconscious Bias
Gleb Tsipursky
How can quality professionals defeat unconscious bias? First, you need to know what unconscious bias is. Unconscious bias (also known as implicit bias) refers to unconscious forms of discrimination and stereotyping based on race, gender, sexuality, ethnicity, ability, age, and so on. It differs…
MTBF of a Human
Adam Bahret
‘What’s the MTBF of a human?” A bit of a strange question I ask in my Reliability 101 course. Why ask such a weird question? I’ll tell you why. Because MTBF is the worst, most confusing, crappy metric used in the reliability discipline. OK, maybe that statement is a smidge harsh, but it does have…
Expanded Tables for the Analysis of Mean Moving Ranges
Donald J. Wheeler
In May 2019, James Beagle and I published an article that contained tables for the analysis of mean moving ranges or ANOMmR (pronounced a-nom-m-r). By request of those using this technique, I have expanded these tables. This article contains these expanded tables and repeats the illustrative…
The Graceful Exit
Martin J. Smith
Robert Siegel has peered into the post-Covid-19 future and concluded that anyone hoping for a quick recovery is likely to be disappointed. Which means a great many businesses will fail. “We can say that with 1,000-percent certainty, and there are many reasons why,” says Siegel, a lecturer in…
Shingo’s Whys
Harish Jose
Shigeo Shingo is one of my heroes in industrial engineering. He had a great mind that thrived on curiosity. Today I am looking at Shingo’s Whys. This is in contrast to Taiichi Ohno’s 5 Whys method. Ohno’s 5 Whys method is one of the tools in Toyota Production System to get to the root cause of an…
Five Skills to Master High-Stakes Communication
Katy Kvalvik
Communication is not only a necessary skill—it can be the difference between getting the contract, saving your company millions, and ultimate workplace harmony. To be an effective leader, you must be an effective communicator. To be an effective communicator, you must believe in the value of every…
Eliminate Technology Silos to Ensure Quality in Manufacturing Processes
Wendy Stanley
Today’s manufacturers have plenty of software solution options that are meant to enhance their productivity. You may be familiar with each of these software packages. However, if you are not, it is important to understand what each of these software packages are designed to deliver. Enterprise…
How We Make Decisions During a Pandemic
Katherine Harmon Courage, Knowable Magazine
This story was originally published by Knowable Magazine. From mask wearing to physical distancing, individuals wield a lot of power in how the coronavirus outbreak plays out. Behavioral experts reveal what might be prompting people to act—or not. With many states and towns lifting strict stay-at…
My Stay-at-Home Lab Shows How Face Coverings Can Slow the Spread of Disease
Matthew Staymates
As a fluid dynamicist and mechanical engineer at the National Institute of Standards and Technology (NIST), I’ve devoted much of my career to helping others see things that are often difficult to detect. I’ve shown the complex flow of air that occurs when a dog sniffs. I’ve helped develop ways to…
Are We Getting Better Yet?
Donald J. Wheeler
The daily Covid-19 pandemic values tell us how things have changed from yesterday, and give us the current totals, but they are difficult to understand simply because they are only a small piece of the puzzle. This article will present a global perspective on the pandemic and show where the United…
What’s in the Future for the Global Supply Chain?
Eric Buatois
As the coronavirus wreaks economic turmoil around the world, our modern supply chains are facing unprecedented stress. For months prior to the Covid-19 crisis, trade tensions had been mounting due to the escalating tariff war between Washington and Beijing. A rise in protectionism, coupled with…

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