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If Pandemic Productivity Is Up, Why Is Innovation Slowing Down?
Knowledge at Wharton
A new study finds that productivity has remained stable or even increased for many companies that shifted to remote work during the coronavirus pandemic. However, innovation has taken a hit as both leaders and employees feel more distant from each other. Businesses tend to spend less money and…
Why We Stick With Unsuccessful Tasks: It’s Evolutionary
Jill Neimark
If you’ve ever stayed in a relationship too long or stuck with a project that was going nowhere, you’re not alone. Humans are generally reluctant to give up on something they’ve already committed time and effort to. It’s called the “sunk costs” phenomenon, where the more resources we sink into an…
What Are Lean and Six Sigma? Part 2
Gregg Profozich
In the first article of this series, we saw that Lean and Six Sigma are complementary continuous improvement methodologies that reduce the overall waste and variability in production processes, respectively. Although these two methodologies use different approaches and tools to drive improvements…
Key Comparisons: Transmitting Correct Measures All Around the World
Catherine Cooksey
New employees at the National Institute of Standards and Technology (NIST) are often surprised to learn that our agency is part of the U.S. Department of Commerce. How could this be? On the surface it seems that the missions of the two organizations couldn’t be more different. The Department of…
Medical Laboratory Testing: How Can We Trust the Results?
Clare Naden
Never have we been more acutely aware of the importance of reliability when it comes to laboratory testing. As the ongoing Covid-19 pandemic has highlighted, the development of accurate diagnostic tests plays an important role in outbreak management. Whether a laboratory develops its own test…
China Wants to Be the World’s AI Superpower
Vanessa Bates Ramirez
China’s star has been steadily rising for decades. Besides slashing extreme poverty rates from 88 percent to under 2 percent in just 30 years, the country has become a global powerhouse in manufacturing and technology. Its pace of growth may slow due to an aging population, but China is nonetheless…
How to Get Uncomfortable and Elevate Your Leadership in 2021
Marlene Chism
New leaders often don’t realize that saying “yes” to leadership requires stepping out of the comfort zone. Avoidance is no longer a strategy. As a leader, it’s up to you to navigate through the cultural politics, make difficult decisions, and resolve conflict between employees or co-workers.…
Give Customers Exactly What They Need: Building the Perfect Buying Profile
Nate Burke
Businesses are constantly looking for ways to improve both the efficiency and effectiveness of their operations. And this will only become a more important focus as we continue to navigate the complex and volatile Covid-stricken commercial climate. Fortunately, e-commerce is thriving. Unlike…
What Servant Leadership Is Not
Renita Kalhorn
Steffen Heilmann is a firm believer in empowering his people and giving them opportunities to grow. During his early weeks as CTO at Aroundhome, he and his staff were heading into an important negotiation with their data center provider to take over responsibility of a mission-critical database.…
Virtual Agents of Change: How Computers Are Mapping Covid-19’s Future
Bob Holmes, Knowable Magazine
This story was originally published by Knowable Magazine. It’s been a long year, but a vaccine against Covid-19 has started to roll out across the United States. There won’t be enough to vaccinate everyone right away, so public health officials will need to figure out how to manage the slow ramp-up…
What Is MRO?
Bryan Christiansen
‘Little things make big things happen.” In just a few words, this cliché sums up MRO and its benefits. But what are these “little things,” and what effects do they have on your company’s bigger picture? In the complex world of maintenance, repair, and operations (MRO), answers to these questions…
Looking to the Future
Bruce Hamilton
As we begin to take our approximately 4 1/2 billionth trip around the sun, I’m reflecting on the previous 525,600 minutes and looking ahead to the new decade. The decade (the ‘20s), by the way, began last month, not a year ago, a factoid noted in a short address by Hiroyuki Hirano in 1999 as the…
Five Ways to Find Meaning at Work
Maria Church
Sometimes work seems like, well, work. It’s not the fun, fulfilling, or rewarding kind of work that we look forward to tackling but the life-sucking, drudgery kind of work. What to do when work drains the soul and seems like a waste of a life? Find the meaning in the work you do, and you will find…
Communications As a Lean Agile Lens
Jim Benson
We focus on the work, we focus on the teams, but we rarely focus on the individuals. What does an individual professional need to be fully engaged, enthusiastic, and ready to take on new challenges? Think of five of those needs. At the core of any needs you wrote down is bound to be information.…
How to Turn Plastic Waste in Your Recycle Bin Into Profit
Joshua Pearce
People will recycle if they can make money doing so. In places where cash is offered for cans and bottles, metal and glass recycling has been a great success. Sadly, the incentives have been weaker for recycling plastic. As of 2015, only 9 percent of plastic waste is recycled. The rest pollutes…
How NIST Is Helping First Responders Stay Connected
Shaneé Dawkins
What do first responders do? It’s an easy question, and I used to think I knew the answer. Firefighters put out fires; police officers enforce the law; emergency medical system (EMS) workers treat injuries; 911 operators answer 911 calls and dispatch first responders to the scene. Simple, right? I…
Galileo’s Telescope
Steven Ouellette
What is the most important thing for your business to be working on right now? Would everyone else working there agree? Is everyone working toward the business’s goals? How do you know? Most businesses in my experience cannot answer these questions. There may be metrics, but they are not…
More Must Be Done to Promote IAF CertSearch
Sheronda Jeffries
Since the beginning of the coronavirus outbreak, UK officials have seized millions of substandard face masks at Heathrow Airport. These masks could have put millions at risk for contracting or spreading the Covid-19 virus. Industry and governmental organizations including the Therapeutic Goods…
In Bad Times, Decentralized Firms Outperform Their Rivals
Philippe Aghion
Imagine a ship at sea, at risk of sinking in a tempest. Is it better to empower the crew to do whatever it takes to save the ship, or should every decision be made by the captain and top officers? Similarly, what should the optimal form of firm organization be during a severe downturn? The need to…
How to Write Better Lockout/Tagout Procedures
Corey Brown
Lockout/tagout (LOTO) procedures are common in industrial and manufacturing environments. Despite this, failure to adequately train employees on LOTO procedures continues to be one of the U.S. Occupational Health and Safety Administration’s (OSHA) top 10 most frequently cited violations during…
Better Data for Use and Safety Profile of Cannabidiol (CBD) Products
Stephen M. Hahn, Amy P. Abernethy
During a short period of time, our society has seen a rapid increase in the interest and availability of cannabidiol (CBD) products and other products derived from cannabis. However, we still have a limited understanding of the safety profile of CBD and many other cannabis-derived compounds,…
Problem Solving With Manufacturing Data
Jay Arthur—The KnowWare Man
There are two ways to increase profits: increase sales or reduce costs. Although most data analysis seeks to find more ways to sell more stuff to more people, addressing preventable problems is an often overlooked opportunity. Preventable problems consume a third or more of corporate expenses and…
10 Tips to Avoid Making Your Projects As Painful As a Root Canal
Michelle LaBrosse
Do you find the idea of having to do project management almost as much fun as getting a root canal? If so, you’re not alone. But it doesn’t have to be as bad as a painful dental procedure to adopt more effective ways of managing your projects. Nor does it have to be extremely boring or some type…
Covid-19 May Have Ushered Us Into the Future of Manufacturing
Chris Fox
To many, the world of production and manufacturing is a mystery. The general public often simply picks up their goods from the store or orders them online with little thought given to what engineering efforts went into developing those products, or what it takes to create them. The realization of…
The Currency of Credibility: Valid ISO Certification According to ISO
Grant Ramaley
As the 2020 pandemic threatened world health, a large number of unscrupulous companies began generating fake International Organization for Standardization (ISO) quality management system (QMS) certificates in an attempt to fool governments into buying personal protective equipment (PPE),…

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