All Features
Gregg Profozich
Welcome to the third installment of our series on lean and Six Sigma. As we saw in the first article, lean and Six Sigma are complementary continuous improvement methodologies that reduce the overall waste and variability, respectively, in production processes. The second article went into some…
Jason V. Barger
Too many teams and leaders operate in thermometer mode. Without clarity of the type of culture they are trying to create and leaders they need to be, the culture they end up experiencing is purely reactionary. The temperature just goes up and down, depending on who is in the room or what is…
James Wells
When is a product “good enough” to accept? This is the classic challenge of quality. High customer expectations demand that suspect products be thoroughly scrutinized and a high standard set for their release. Customers expect this, and quality staff strive to achieve it.
The other side of the tug…
Andrew Schutte
Industrial engineers design, develop, test, and evaluate integrated systems for managing industrial production processes. Functions include quality control, human work factors, inventory control, logistics and material flow, cost analysis, and production coordination. These and other facets are…
Jennifer V. Miller
As the parent of two teens, I’ve become quite accustomed to the Eye Roll. This ocular straining happens most often when I request that a previously agreed upon task be completed by said teen. Me: “Hey, it’s time to empty the trash. Trash pick up is tomorrow.” Teen: “Ugh,” with a healthy helping of…
Annette Franz
In 2019, I wrote about a marketing phenomenon that I kept hearing about, that customers are in control, that they have all the power. I never felt like that was right.
In that post, I wrote: “So, when you see those headlines about customer control and customer power, what are they really talking…
Yoav Kutner
Like business-to-consumer (B2C) e-commerce, business-to-business (B2B) e-commerce allows customers to purchase parts and supplies via an online portal. The difference is that in B2B e-commerce, both the customers and suppliers are businesses, and the customers may or may not be the end users of the…
Nicholas Wyman
It’s a new year, with a new president and new opportunities to boost modern apprenticeship programs in the United States that can help get people back to work and stimulate the economy.
Getting people into apprenticeships has never been more vital, as job losses caused by the pandemic continue to…
Bruce Hamilton
At the tender age of 21, living in a universe with far too many parallels to present day, I took a job—which turned out to be more than a job—to support myself in college by working as a caregiver, cook, driver, and constant companion to a man who as a young adult had been infected by the awful…
Gleb Tsipursky
Stakeholder engagement is one of the more critical aspects of leadership, whether you’re a team leader or a member of a cross-functional team trying to lead team members to focus on quality. Stakeholders can be anyone from your colleagues to suppliers to business partners, and your relationship…
Tamela Serensits
Quality managers have a problem. The success of their quality program hinges on one thing. It’s not KPIs, and it’s not methodology. It isn’t even employee engagement or customer satisfaction. The one thing a quality manager needs most is leadership buy-in.
Quality programs fail because they do…
Fred Schenkelberg
There is a type of error that occurs when conducting statistical testing: to work very hard to correctly answer the wrong question. This error occurs during the formation of the experiment.
Despite creating a perfect null and alternative hypothesis, sometimes we are simply investigating the wrong…
Jose Luis Alvarez
Alexander Hamilton, one of the United States’ founding fathers, famously called energy the most important characteristic of the executive branch of government. “A feeble Executive implies a feeble execution of the government,” he said in the Federalist Papers. “A feeble execution is but another…
Gleb Tsipursky
Negotiators, even professional ones, make surprisingly many wrong decisions that doom negotiations that should have succeeded. Many of these mistakes relate to overestimating how well they can read the feelings and thoughts of other parties in the negotiation, as well as the extent to which the…
Andrew Peterson
Manufacturing robotics is to some extent following a similar path of advances to those in machining and fixed automation systems. Though the ROI is most easily measured in efficiency and cost savings, manufacturers are looking for robotic technology to help them resolve a pain point in their…
Aarti Gumaledar, Sameer Hasija, V. Paddy Padmanabhan
Globalization of trade and decades-long innovation in supply chain networks have resulted in significant benefits for all stakeholders—greater efficiencies, lower costs, and greater access to markets, to name just a few. Yet Covid-19 has exposed vulnerabilities in global supply chains. Dispersed…
Taylor Brown
It’s easy to think of quality as a niche responsibility, requiring only the involvement of those working in quality-based roles. But involving your entire medical device organization—and even suppliers and manufacturers—in the quality process can lead to better products, greater efficiency, and…
Anne Trafton
This story was originally published by MIT Computer Science & Artificial Intelligence Lab (CSAIL).
In some ways, learning to program a computer is similar to learning a new language. It requires learning new symbols and terms, which must be organized correctly to instruct the computer what to…
Ryan E. Day
‘For sale: 3 bd, 2 ba, 1,407 sq ft home in Riverhead, NY,” the groundbreaking listing on Zillow reads. “Own a piece of history! This is the world’s first 3D-printed home for sale [on the open market]. The future begins with this historic property!” Perhaps the exclamation marks are warranted.…
Ashley Y. Metcalf
Lean supply chains are designed based on several key principles. First, the general philosophy of lean is to reduce or eliminate nonvalue-added waste. The concept of reducing waste is always beneficial to organizations. We should continuously strive to reduce things like wasted time, wasted effort…
Quality Digest
Eight years ago Quality Digest published the article, “Suit Up, Show Up, Give Up: Are e-marketing techniques killing trade shows?” The premise was that electronic marketing was slowly diminishing the need for in-person events. However, until recently inertia has kept these sprawling shows alive as…
Liz Uram
Have you ever dreaded having a conversation with an employee who wasn’t meeting performance expectations? Maybe you avoided it, hoping it would improve on its own? If so, you are not alone.
Most managers would agree that one of their least favorite tasks is talking to an employee about poor…
Gregg Profozich
The manufacturing world, across industry sectors, has witnessed significant improvements in productivity and competitiveness during the past couple of decades as a result of continuous improvement (CI) methodologies. Two of these methodologies that are recognized as having broad applicability are…
Henrik Bresman
Right now it seems far away, but a post-Covid world is coming. Is it closer to us than the start of the pandemic? We can’t say with any certainty, but we must think about how we will work in the future. The sudden changes of early 2020 showed us how we are capable of extraordinary transformations…
Adam Conner-Simons
This story was originally published by MIT Computer Science & Artificial Intelligence Lab (CSAIL).
Scatterplots. You may not know them by name, but if you spend more than 10 minutes online, you’ll find them everywhere.
They’re popular in news articles, in the data science community, and…
