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Quality Practices Can Help You Prepare to Sell Your Company
Frances Brunelle
Just as baby boomers on the manufacturing plant floor are getting ready to retire, so are the owners. More than 5,000 small manufacturing operations (with annual revenues between $2 and $20 million) will either close their doors or find new owners during the next five years. Some of these owners…
Bosses Face More Discrimination if They Are Women—From Employees of Any Gender
Martin Abel
Imagine that your boss Ethan calls you into his office. He expresses disappointment in your recent performance and lack of commitment. How would you react? Accept the feedback and put in more effort? Would you pout in your office and start looking for a new job? Now, would your reaction be…
What Tools Should Data Analysts Have in Their Toolbox?
Paul Laughlin
What tools should data analysts have in their toolbox? It’s a broad question and one with diverging views. So, I am delighted to welcome back a guest blogger who doesn’t shy away from controversy. Martin Squires is a very experienced znalytics leader, whom I’ve previously interviewed in our audio…
An Introduction to Statistical Process Control (SPC)
Jody Muelaner
One of the key ideas in lean manufacturing is that defects should be detected as early as possible. Efforts to control manufacturing processes, so that issues can be detected before defects occur, actually predate lean. Statistical process control (SPC) is a set of methods first created by Walter A…
What Electronic Games Can Teach Us
Kendall Powell, Knowable Magazine
This story was originally published by Knowable Magazine. When my kids, ages 11 and 8, bang through the back door after school, often the first thing out of their mouths is: “Mom! Can we play Prodigy?” After a quick mental calculation of how much screen time they've already had for the week and…
How to Improve New Product Introduction (NPI) in Three Steps
Tom Comstock
How can industrial and manufacturing enterprises achieve better new product introduction (NPI), a critical element of operational excellence? Corporate goals of improving market share and revenue, maintaining competitive differentiators, and improving customer experiences are especially challenging…
The One Rare Leadership Skill
Davis Balestracci
In 2006 I was at a presentation by a world leader in quality (WLQ) who has been singing W. Edwards Deming’s praises since the late 1980s and even does the famous red bead experiment as part of some of his plenaries. He presented the following bar graph showing a comparison of the sum of rankings…
Lessons From Mt. Stupid
Joseph Paris
A few years ago, I was asked to conduct a workshop, deliver a keynote, and chair a three-day conference on manufacturing process excellence in Europe, produced by the Process Excellence Network (PEX), a division of IQPC. Although that was a lot to ask of me, the lineup of speakers and content was…
Five Problems With Data in a Data-Intense World
Derek Benson
As a quality professional, you’ve probably heard the famous quote from W. Edwards Deming, “In God we trust; all others bring data.” Thanks to technological advancements in our industry, data exist more abundantly than ever. This presents a new challenge for those tasked with extracting and…
How Innovation Drives Economic Growth
Bill Snyder
In 1500, China’s economy was the strongest in the world. But by the 19th century, the United States, Western Europe, and Japan had leapfrogged over China by churning out goods and services in vast quantities while the former superpower stalled. Why? Some economists argue that China’s lack of free…
DOE Is Primarily a Research Tool, Not a Production Tool
Dr T Burns
You’ve set aside Sunday afternoon to bake some cookies, but you discover you have run out of eggs. Your partner in marital bliss has gone out and taken the car. You call a couple of mates, and they tell you to try bananas, vegetable oil, or applesauce as egg substitutes. You decide to have some fun…
Where Poka-Yoke and Cybernetics Meet
Harish Jose
Today I’m looking at design from a cybernetics viewpoint. My inspirations come from cybernetics and design theorists Ross Ashby, Stafford Beer, Klaus Krippendorff, Paul Pangaro, and Ranulph Glanville. I was curious about how the interface of a device conveys the message to the user on how to…
People Are Increasingly Interrupted at Work, but It’s Not All Bad
Elana Feldman
An email pops up on your screen. It’s a client sharing a project update. A Slack message appears. It’s your boss asking a question. A text alert beeps. A colleague wants to know if you will be attending a meeting. Sound familiar? People are increasingly besieged at work by interruptions through…
Seven Proven Tips for Modernizing Your Organization’s Policy and Procedure Communication
Kathy Anton
Throughout our 30-year company history, we have witnessed over and over how clearly communicated systems, standard operating procedures (SOPs), and policies can transform business results. It's common to see dramatic improvements like 50-percent faster employee onboarding, a 65-percent reduction in…
The Divergent Paths of Old Lean Dudes
Kevin Meyer
I have been immersed in the lean world for more than a quarter century. From the start, when some folks from the Association for Manufacturing Excellence showed me how quick changeover could save my injection-molding operation (and probably my job) from imminent destruction, to now, when I can…
The Tricky Paradox of Mean Time Between Failures
Teofilo Cortizo
The mean time between failures (MTBF) calculation is widely used to evaluate the reliability of parts and equipment. In the industry it is usually defined as one of the key performance indicators. This short article is intended to demonstrate in practice how we can fool ourselves by evaluating this…
When a Manufacturer Asks ‘How Do We Get Smart?’
Michael Brundage
How do we get smart? I was first asked this question while sitting in on a call with a small manufacturer who supplied parts for automotive manufacturers. With all the buzz around “smart manufacturing,” this manufacturer wanted to join the movement. The problem was that its leaders didn’t know…
Five Tips From Medtech Executives on the Value of Quality
Jon Speer
When it comes to making medical devices, quality is key. That’s a concept that nearly every medical device professional agrees with, but what does it mean? Why is quality so important, and how should it be pursued? These are the questions that medtech executives and company stakeholders should be…
Four Enterprise-Level Numbers to Track
Christopher Shoe
According to a recent LNS Research survey, 37 percent of quality leaders cite an inability to measure quality metrics as their No. 1 barrier to achieving quality goals. Even worse, the survey showed four in five companies have poor visibility into real-time metrics. These figures highlight a…
The Key to Leadership Is Consistency
Mark Rosenthal
The idea of doing the little things consistently over time is a powerful one that we often overlook in our hurry to show a spectacular result this week. We don’t get results from the big action we are taking today. We get results when business-as-usual is getting the little things right the vast…
Extended Reach
Alberto Castiglioni
Ensuring the quality of a car’s performance and design, FARO 3D measurement technology solutions provide simple yet accurate ways of taking contact and noncontact measurements for quality control in automobile manufacturing and assembly. Portable CMMs such as articulated arms can be used for rapid…
How Much Does Management Matter to Productivity?
Katia Savchuk
Why are some companies more productive than others? And why do certain divisions within those companies perform better than others do? Research has shown that top performers tend to invest more in research and development, adopt better technology, and employ a more educated workforce. But a new…
How to Be an Effective Organizational Maverick
Scott Cowen
It was a year ago that our country lost one of its most well-known and respected mavericks in recent political history. After John McCain passed away, many felt that his death left a void that would be hard to fill and wondered whether nonconformist leaders like him, who usually worry more about…
Creating Cyber Resilience
Paige Needling
Amidst a sea of alarming cybersecurity statistics, there’s one that perfectly captures today’s reality. It’s from a 2019 Trend Micro survey, which says: “80 percent of all businesses expect to be hacked this year.” Not “perhaps” or even “likely.” But will be hacked. And perhaps worse, only 39…
You Burn Talent When You Fire for Skill
Fabian Schumann, Jennifer Robison
The World Economic Forum (WEF) estimates that artificial intelligence (AI) will displace 75 million jobs across the globe by 2022, and that the pace will only continue to increase. A PwC report predicts that 38 percent of jobs in the United States—as well as 30 percent in the United Kingdom, 35…

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