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Mailers Get New Platform
Quality Digest
Pitney Bowes’ Group 1 Software recently announced the availability of Address Quality Hub, an address-cleansing software platform. In August 2007, the U.S. Postal Service will begin enforcing stricter regulations regarding postage discounts created to minimize mail that is undeliverable as…
QUMAS Offers R&D Suite
Quality Digest
QUMAS recently made its QUMAS R&D software suite available to biotechnology and pharmaceutical companies. QUMAS provides regulatory affairs and quality management solutions, and the new research and development suite is the first of a series for the life sciences that will focus on…
Retailers’ New Management Solution
Quality Digest
SiberLogic recently introduced SiberSafe Definer (QE Edition), a next-generation quality engineering and requirements management solution for retailers.Quality engineering is an especially critical process for retailers that make products under a private label. Such companies often use…
Crayon Is FlipChip Vice President
Quality Digest
FlipChip International LLC recently appointed Marcus Crayon vice president of quality for its semiconductor-wafer scale packaging and bumping business in Phoenix.“We are excited to have Marcus Crayon join FlipChip International as our vice president of quality. His experience in product…
Frost & Sullivan Awards
Quality Digest
Frost & Sullivan’s 2006 Best Practices Awards honored 38 companies that demonstrated outstanding achievement in customer service, technological innovation, strategic product development and leadership. Industry analysts determined best practices by comparing market participants and…
Software Providers Hit the Road
Quality Digest
Hertzler Systems Inc., Minitab Inc., Hyperion Corp., Raptor International and the International Society of Six Sigma Professionals have partnered to offer the Six Sigma Software Showcase Tour. The one-day workshop will kick off in Philadelphia on March 1 and will stop in Chicago; Boston…
Top Ten Stupid Six Sigma Tricks: #4
Steven Ouellette
We are more than halfway through the countdown of our exploration of the kooky, and expensive, mistakes people make in implementing Six Sigma, and I want to talk about something that’s so fundamental people rarely see it—Stupid Six Sigma Trick #4: Overusing DMAIC. DMAIC stands for define the…
Counting Complaints
A certain company has a complaint department that answers calls for three unique products. Because of failure rates inherent to each product type, some products have a higher expected complaint rate than others. Calls are tallied each hour and categorized by product type…
Metaldyne Appoints Steve Dickerson Vice President
Quality Digest
Metaldyne recently announced the appointment of Steve Dickerson as its vice president for quality, Six Sigma and process. Dickerson will lead the company’s Six Sigma and other quality improvement techniques. He will also work with his counterparts at Metaldyne’s parent company, Asahi…
Better Hospital Food Through Six Sigma
Quality Digest
Six Sigma helped improve patient satisfaction through better room service at Heritage Valley Health Systems’ hospitals. The hospital group first measured patient satisfaction in 2001, and it found that patients were particularly dissatisfied with the quality of food offered them. A…
Green Belt Classes Begin Soon
Quality Digest
California Manufacturing Technology Consulting, a nonprofit organization dedicated to increasing the competitiveness of the state’s manufacturing base, will offer a Green Belt certification course next month in Southern California. The course will take place over 12 weeks in weekly four-hour…
Hanway to Get Top Honor
Quality Digest
WCBF will host its Lean Six Sigma Summit April 24–27 at The Westin Chicago North Shore. At the meeting Edward Hanway, Cigna Corp. CEO, will receive the Lean Six Sigma CEO of the Year award for his leadership with the methodology. Cigna’s lean Six Sigma efforts made a $110 million…
Creating the Lean Dairy Plant
Thomas R. Cutler
Dairy plants are among the heaviest users of municipal water in the United States, using two gallons of water for every gallon of consumer product produced. The clean-in-place (CIP) systems that daily wash and sanitize every truck, tank, pipe and surface in the plant use the greatest amount of that…
Capella Hotels Picks SMS|Host Software
Quality Digest
Capella Hotels & Resorts has chosen PAR Springer-Miller Systems’ SMS|Host Hospitality Management System for installation at Capella’s luxury hotels. Schloss Velden in Velden, Austria, and Capella Castlemartyr Hotel and Golf Club in County Cork, Ireland, will be the first to implement…
Legal Industry Gets First Integrated Platform
Quality Digest
Exterro Fusion is the first fully integrated discovery management platform available to law firms and corporations. The new software is said to help the legal industry improve responsiveness, control costs and mitigate risk in the discovery process. “During complex litigation,…
HelpIT, QAS Partner
Quality Digest
HelpIT, which sells data-cleansing software, recently joined with QAS, a supplier of address verification solutions, to provide organizations with tools that standardize and verify addresses, and identify and process duplicate records.Because customers in a multichannel environment can…
Barrios and Teledyne Get NASA Awards
Quality Digest
For their technical performance and quality, the National Aeronautics and Space Administration recently bestowed the George M. Low Award on Teledyne Brown Engineering and Barrios Technologies.Barrios, nominated by the Johnson Space Center in Houston, Texas, won the small-business service…
2007 Shingo Prize Winners
Quality Digest
This year’s winners of the Shingo Prize for Excellence in Manufacturing are: Autoliv Querétaro CMX Facility, Querétaro, Mexico Baxter Healthcare Corp., North Cove Plant; Marion, North Carolina Baxter S.A. de C.V., Cuernavaca Plant; Morelos, Mexico Cordis de Mexico; Juarez, Mexico…
Six Companies Achieve BQ-9000 Accreditation
Quality Digest
The National Biodiesel Accreditation Commission recently announced the registration of six more companies to BQ-9000, a voluntary program for quality control of this alternative to petroleum-based diesel fuel. Biodiesel producers Stepan Co. of Northfield, Illinois; Western Iowa Energy…
Creating the Lean Dairy Plant
Thomas R. Cutler
Dairy plants are among the heaviest users of municipal water in the United States, using two gallons of water for every gallon of consumer product produced. The clean-in-place (CIP) systems that daily wash and sanitize every truck, tank, pipe and surface in the plant use the greatest amount of that…
Visual, Vision, Video Inspection
Fred Mason
Using the eye is visual. The use of magnified imaging by eye or with a camera is a common part of manufacturing. Some of that use is for inspection. Some is for measurement. Some is online. Some is offline. There are vision-inspection systems. There are video-inspection systems. There…
CogniTens Is Growing Fast
Quality Digest
CogniTens, a provider of dimensional measurement solutions, was included on a list of the fastest-growing technology companies of 2006. This is the second consecutive year that CogniTens was included on the list. The 2006 Deloitte Technology Fast 500 EMEA was compiled by Deloitte Touche…
Verisurf to Demonstrate Quick MBD Inspection
Quality Digest
At next month’s WESTEC conference, Verisurf Software Inc. will demonstrate how the company has combined first-article inspection with metrology solutions to allow quick model-based definition (MBD) inspection. Verisurf MBD uses the company’s CAD/CAM-based inspection software with…
Hexagon Acquires Machine Automation Company
Quality Digest
Hexagon Metrology recently acquired Svensk ByggnadsGeodesi AB (SBG), a Swedish manufacturer of measuring systems for construction industry and surveying applications. The measuring systems SBG develops are multidimensional and are based on a common software structure, allowing information…
RAND to Buy CADVisions
Quality Digest
RAND Worldwide recently announced its upcoming purchase of CADVisions Inc., a consultancy and business software provider. RAND provides technology solutions for information systems and engineering design, and reports that the transaction is part of its overall growth strategy. The…

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