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Quality Digest
Conference organizer WCBF will host its 4th annual Six Sigma in Financial Services Conference in May in New York City. The event will address challenges for leadership and senior executives in the financial services industry, and feature case studies and interactive workshops designed…
Quality Digest
Cummins Inc. will highlight a selection of its best Six Sigma projects at an upcoming expo that will be held May 8 in Columbus, Indiana. The Six Sigma Project Expo is an opportunity for employees—and the public—to get an inside look at how Cummins’ employees are pushing for process and…
Steve Wise
Some folks like to use control charts to analyze gauge study results. When using a control chart in this manner, one can assume that the chart should represent a series of gauge studies conducted over a period of time. In this example, let’s say that each morning a gauge is verified by recording…
Praveen Gupta
Most of us spend our time being busy. We expect a lot, compare our belongings with those of others and feel miserable about the miss-outs. We complain about the way life treats us. While thinking about my New Year’s resolution for 2007, I looked for an opportunity for self-improvement.I…
Quality Digest
The International Register of Certificated Auditors has announced the launch of its new information technology (IT) service management systems auditor certification program, developed in response to the release of the international standard ISO/IEC 20000, the first worldwide standard…
Bill Kalmar
Recent department store sales figures in the Wall Street Journal are interesting and intriguing. Despite a slow economy in parts of the nation and frigid February weather in some states where several retailers experienced a decrease in sales, some high-priced retailers had exceptional results. What…
Quality Digest
(Georgia Oglethorpe) -- Georgia’s highest honor for organizational performance excellence—the Georgia Oglethorpe Award—will be presented on Sept 26–27 at the Loudermilk Center in downtown Atlanta.The event recognizes many Georgia organizations for their journeys and achievements in…
Quality Digest
(International Organization for Standardization) -- The world’s leading international standards organizations have adopted a harmonized approach to address the inclusion of patented technology in standards. The International Electrotechnical Commission, International Organization for…
Quality Digest
(The American National Standards Institute; Washington, D.C.) -- From air quality to children’s toys and from alternative sources of energy to security and privacy on the Internet, standards and conformity assessment programs have become the tools that bolster social progress and…
James M. Anderson
An ABC News/Washington Post survey in 2003 found that for the first time, 54 percent of Americans were dissatisfied with the overall quality of health care in the United States. In 2006, the Commonwealth Fund released results of an international survey that measured 37 areas of quality…
Quality Digest
(Angiotech Pharmaceuticals Inc., Vancouver) -- Angiotech Pharmaceuticals Inc., global specialty pharmaceutical and medical device company, recently announced the appointment of Victor Diaz as senior vice president, global manufacturing and supply chain management.“With his significant…
Quality Digest
(Pilgrim Software, Tampa, Florida) -- Pilgrim Software, a provider of enterprise compliance and quality management software solutions, has been named 2007 North American Enterprise Compliance & Quality Management (ECQM) Company of the Year within the life sciences industry by Frost…
Quality Digest
(Sparta Systems Inc.; Holmdel, New Jersey) Sparta Systems Inc., the maker of TrackWise, and an enterprise quality and compliance process management software provider, has released the Beta version of the TrackWise eMDR Submission Manager software. The add-on software enables medical…
Quality Digest
Five pharmaceutical manufacturing facilities scattered around the globe recently received Facility of the Year awards for significantly advancing the industry’s efforts to produce higher-quality medicines at lower costs. The winners are: Cook Pharmica—Facility of the Year for Facility…
Quality Digest
(Underwriters Laboratories Inc.; Northbrook, Illinois) -- Underwriters Laboratories Inc., a world leader in product safety testing, and certification and management system registrations, recently unveiled a service for the medical device industry that streamlines the regulatory…
Mike Micklewright
Question:What do you call a root cause analyst?
Answer: A whys guy!
I had been summoned from my Chicago suburban home and office to visit a company in Wisconsin—Land of Cheese—to discuss the possibility of providing some lean training requested by the director of operations, Brent Favor. This was a…
Quality Digest
(ANSI, New York) -- Global manufacturers are facing mounting pressure from the expansion of domestic and foreign chemical controls and regulations such as REACH, RoHS, WEEE and GHS. According to the United States Mission to the European Union, REACH alone is expected to disrupt tens of…
Quality Digest
(IRCA, London) -- The International Register of Certificated Auditors is delighted to announce the launch of its new Information Technology Service Management Systems Auditor certification program, developed in response to the release of the international standard ISO/IEC 20000, the…
Quality Digest
(Kellogg School of Management, Southfield, Michigan) -- The Manufacturing Business Conference is hosted by the Master of Management and Manufacturing program, a joint degree program between the Kellogg School of Management and the McCormick School of Engineering and Applied Science.The MBC…
Quality Digest
(AIAG, Southfield, Michigan) -- The Business Continuity Planning seminar and workshop highlighting AIAG’s new publication, Business Continuity Planning Toolkit for the Automotive Supply Chain, features presentations and case studies to help organizations survive and thrive in the event…
Quality Digest
(Valeo, Paris) -- Valeo has earned five awards from Toyota Motor Europe, including the Superior Performance Award in Quality. The awards, presented at the Toyota’s Annual Business Meeting in Brussels, are the following: A Superior Performance Award, in the quality category, given to the…
Quality Digest
(WCBF, Chicago) -- Edward Hanway, CEO of CIGNA Corp. will receive the top honor as Lean Six Sigma CEO of the Year for his vision and leadership in initiating lean Six Sigma to achieve a financial impact of $110 million per year and potential savings of another $200 million per year for…
Quality Digest
(SigmaQuest Inc., Santa Clara, California) -- SigmaQuest Inc., a leading provider of business intelligence software solutions that help global manufacturers build higher quality products, today announced the availability of SigmaSure 6.0 that features a new Repair Insight module. With the…
Quality Digest
The city of Fort Wayne, Indiana, used to be typical of a lot of Rust Belt cities: too many boarded-up buildings, insufficient infrastructure, a 37-percent population drop over 50 years, and a flagging downtown area that was in desperate need of revitalization. That all changed in 2000,…
Steven Ouellette
I had a lot of feedback from interested readers in regards to Stupid Six Sigma Tricks #5, which I jokingly called “Pop Stars Without Clothing,” and which was about the frequent misuse of statistics in the Six Sigma world. Taking heart from this response to what might have been viewed as dusty old…
