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Product News: Thermocouple Calibration Instrument
E Instruments
(E Instruments: Langhorne, PA) -- The SignalCal 2 T/C from E Instruments simulates voltage and thermocouple readings for calibration purposes. The device is rugged and easy to use, measures eight types of thermocouples (R, S, B, E, K, J, T, and N), and has an accuracy of ±0.05 percent. The…
QualiPedia: Total Quality Management
Raissa Carey
Total Quality Management (TQM) is a management approach that requires quality in all phases of the company’s operations, by doing things right the first time. All waste and defects must also be eliminated. As a long-term methodology, TQM has customer satisfaction as its final goal, and…
Product News: Business901 Offers Lean Six Sigma Software Bundle
Business901
(Business901: Fort Wayne, IN) -- Joe Dager, owner of Business901 has just included a comprehensive series of spreadsheet templates that are intended to help users perform process analysis associated with lean and Six Sigma initiatives. The templates are part of the software packages offered by…
Deploying a Successful Quality and Compliance Management System
IBS America
Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the hi-tech ISO 9001-certified firm has more than 170 employees. A quality and compliance management…
Reconnecting With Strategy
Stewart Anderson
Today, more than ever, the quest for productivity, quality, and speed has spawned a significant number of techniques and tools: lean manufacturing or service, business process improvement; Six Sigma, total quality management, and so forth. Although the operational improvements resulting from these…
Customer Satisfaction for Domestic Autos Surges
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI)  -- Taxpayers are getting a first hint of potential returns on their investment in the U.S. automobile industry: Detroit is doing a much better job satisfying their customers, according to the American Customer Satisfaction Index (ACSI). After having trailed competition for a…
New Health Care Model Pays for Quality
Brittany Vogel
The “Patient-Centered Medical Home” (PCMH) is the latest in health care quality initiatives. In a PCMH, a medical team—led by a patient’s primary physician—continuously coordinates and manages the patient’s health care throughout their life. The transition is being led by the promise of paying…
Company News: Transcat, FLIR Partner in the Test & Measurement Market
Transcat Inc.
(Transcat: Rochester, NY) -- Transcat Inc., a global distributor of professional grade test, measurement, and calibration instruments, and accredited provider of calibration, parts inspection, production model engineering and repair services, has partnered with FLIR Systems Inc., a global provider…
Product News: Laser Microgage 2-D Display Stores Alignment Data
Pinpoint Laser Systems
(Pinpoint Laser Systems: Peabody, MA) -- Pinpoint Laser Systems announces a new storage system to be used with the Pinpoint Laser Microgage 2-D family of products. The new Microgage 2-D Display will be fully compatible with our existing 2-D measuring systems and enables the operator to record…
Event: Health Care Quality Week Slated for Oct. 18–24
National Association for Healthcare Quality
(NAHQ: Glenview, IL) -- Healthcare Quality Week (HQW) features the work of health care quality professionals and highlights their influence on improved patient care outcomes and health care delivery systems. NAHQ members are encouraged to alert administrators, allied health professionals, and…
Product News: Camera for Medical X-Ray and 3-D Laser Profiling
Teledyne DALSA
(DALSA: Waterloo, ON, Canada) --  DALSA Corp., a provider of machine vision technology, recently introduced a new member to its line of affordable and easy-to-use GigE Vision-compliant cameras with the release of the Genie HM1400-XDR camera, a model with extended dynamic range (XDR). The Genie…
Product News: New Fused Test Probes Have Measurement Protection
Fluke Corp.
(Fluke Corp.: Everett: WA) -- Fluke Corp., a global provider of handheld electronic test and measurement technology, has introduced test probes with built-in fuses for additional measurement protection. Fluke FTP Fused Test Probes comply with recommendations of the Electrical Safety Authority (…
Small Business Lands Big Contracts Following ISO 9001 Certification
Geoff Bilau
Mario Angeles was stuck. His family-operated machine shop, Angeles Precision Engineering LLC, was busy enough with work farmed out to it by larger shops, but Angeles had been repeatedly rebuffed in his attempts to secure a long-term contract on his own; especially one from the “Big Four” aerospace…
Book: Lattice Releases Ch 7, 8 of Lean Manufacturing Free eBook
(Lattice Technology: San Francisco, CA) -- Lattice Technology, developers of digital manufacturing applications using the XVL format, today released chapters 7 and 8 of the new book, “Improving Lean Manufacturing Through 3D Data” by Dr. Hiroshi Toriya. First published in Japan in late 2008,…
Jump Start Your Operational Excellence Venture
Barry Johnson
You see it all the time. After an initial flurry of excitement and support, an organization’s operational excellence effort bogs down. Regardless of the tools or methodologies used, passion dies down and focus gets diverted to other issues. It doesn’t matter if a company utilizes lean, Six Sigma,…
ASTM to Offer Global Proficiency Testing on Thermal Analyses of Plastics
ASTM International
(ASTM: West Conshohocken, PA) -- The ASTM International Proficiency Testing Center is pleased to offer a 2010 proficiency testing program on thermal analyses of plastics (TAP) to laboratories who need a statistical quality assurance tool that will enable them to improve and maintain a high level…
Multi-Laboratory Study Sizes Up Nanoparticle Sizing
NIST
(NIST: Gaithersburg, MD) -- As a result of a major interlaboratory study, the standards body ASTM International has been able to update its guidelines for a commonly used technique for measuring the size of nanoparticles in solutions. The study, which was organized principally by researchers from…
Novel Temperature Calibration Improves NIST Microhotplate Technology
NIST
(NIST: Gaithersburg, MD) -- Researchers at the National Institute of Standards and Technology (NIST) have developed a new calibration technique that will improve the reliability and stability of one of NIST’s most versatile technologies, the microhotplate. The novel NIST device is being developed…
QualiPedia: Hoshin Kanri
Raissa Carey
Hoshin kanri, or hoshin for short, refers to policy deployment. It is the method used to deploy the overall control system and total quality management (TQM). Roughly translated, hoshin kanri means “management and control of the organization's focus.” Companies need to create a policy deployment…
Product News: IBS Revolutionizes Car Manufacturing With New Solution
IBS America
(IBS AG: Höhr-Grenzhausen, Germany) -- IBS AG has successfully implemented its new Tool Assistance System (TAS) at BMW’s production plant in Regensburg, Germany. The TAS is based on the Location Identification System (LIS), which, as the name suggests, is a system for locating and identifying…
Product News: Metris Unveils Inspect-X 1.6
Metris
(Metris: Leuven, Belgium) --  Metris, market-leading supplier of X-ray and industrial computed tomography (CT) systems, launches Inspect-X 1.6 software that boosts throughput by increasing CT reconstruction speed and improving general system control. Following Metris’ drive for continual X-ray…
Labor Department Report Shows Increased U.S. Productivity
Bureau of Labor Statistics
(BLS: Washington) -- The Bureau of Labor Statistics of the U.S. Department of Labor today reported preliminary productivity data--as measured by output per hour of all persons--for the second quarter of 2009. The seasonally adjusted annual rates of productivity change in the second quarter were…
Deming Is Dead… Long Live Deming
Davis Balestracci
W. Edwards Deming has been dead for almost 16 years. In my opinion, he and Joseph Juran were the true quality giants of the 20th century. No one seems to talk about Deming much any more except to relate stories from the past and pine for the “good ol’ Deming 4-day seminar days.” (I don’t. Nor do I…
Product News: New Air Gauging Column from Stotz
Stotz Gaging Co.
(Stotz USA, Freeport, IL) -- Stotz USA LLC, a leader in air gauging products and quality system integration, is pleased to announce the introduction of the MRA Air/Electronic column.  It is the newest and most advanced column on the market, to date.  The target application for this unit was a low…
Enterprise Performance: The New Quality Goal
David Boghossian
As the founder of PowerSteering and a practitioner in strategic management and continuous improvement for more than 25 years, I have seen my share of management fads come and go, and even been in the room when some of them were created.  There were quality circles and total quality management…

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