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Making Sense of Data: How to Go About It?
Scott A. Hindle
I recently got hold of the set of data shown in figure 1. What can be done to analyze and make sense of these 65 data values is the theme of this article. Read on to see what is exceptional about these data, not only statistically speaking. Figure 1: Example data set. A good start? While…
Four Tasks of a Strategic Leader
Bill Snyder
David Petraeus is arguably the best known U.S. general of the post-Vietnam era. He gained fame after leading the surge in Iraq, a controversial buildup of U.S. forces that was credited with a sharp reduction of violence during the U.S. occupation. After retiring from the Army, he headed the CIA…
To Open Students’ Eyes, Teachers Take Summer STEM Jobs
Sharon Lurye
Schools are always trying to get their kids interested in pursuing careers in science, technology, engineering, and math (STEM). But that’s hard to do when the students don’t have a solid idea of what having a STEM-related job really means. “I don’t think there’s a good connection between the…
Inside Quality Digest Live for June 22, 2018
Mike Richman
It’s now officially summertime here in northern California, which means we can expect temps in the 100s for the next few months. Fortunately, we also look forward to the cooling calm of quality to carry us through to fall. Here are some of the chill stories we brought you on the June 22 episode of…
Three Things Medical Marijuana Startups Need to Thrive Despite Regulatory Uncertainty
Matthew M. Lowe
The medical marijuana industry is being heralded as the new frontier in the life sciences, thanks to the potential of cannabis-derived products in treating ailments that range from chemotherapy-induced nausea to epilepsy and neuropathic pain. If you’re a startup in the industry, what does this mean…
Field Report: HxGN LIVE 2018
Mike Richman
Manufacturing is an eternally forward-looking sector. From the First Industrial Revolution about 250 years ago right up until the remarkable advances in connectivity and information analysis that form the heart of Industry 4.0, scientists, engineers, managers, marketers, and quality professionals…
This Is What Good Customer Service Looks Like
Bill Kalmar
If you have a smart phone, and most people do these days, you realize just how much our lives are controlled by that electronic item we travel everywhere with. There are apps on our phones that allow us to find our car, find our keys, find our friends, or my favorite, find my phone. That is all…
Experience Augmented Reality Gauging With Marposs at IMTS 2018
Marposs
(Marposs: Auburn Hills, MI) -- At IMTS 2018, Sept. 10–15, 2018, in Chicago, in the McCormick Center’s East Building, booth E-5516, Marposs will be demonstrating guided sequence gauging using augmented reality (AR). Visitors to this area of the booth will be provided with AR glasses that guide them…
3D Printing Finds a Custom Foothold in Manufacturing, Part 2
M. Mitchell Waldrop, Knowable Magazine
This story was originally published by Knowable Magazine. Part one looked at the innovative possibilities inherent in 3D printing; here we consider some of its shortcomings and the solutions that companies are finding. A few years into this century, the industry reached a tipping point, as sales of…
How to Hire a Rock Star Chief Marketing Officer
Patrick Mork
Hiring a chief marketing officer (CMO) can be one of the most important decisions you make as a CEO. The right CMO can build a world-class marketing team that will not only help you acquire more customers, but also strongly enhance the perception and brand value of your company. However, despite…
Forecasts Before the Storm
Scott Weaver
The Atlantic hurricane season is now upon us, and the National Oceanic and Atmospheric Administration (NOAA) has just released its 2018 seasonal hurricane outlook which calls for a slightly above average season. The potential range of activity indicates that we could expect 10 to 16 named storms,…
Sonny Leonard to Build Sunnen’s 30th Engine for Charity Sweepstakes Prize
Sunnen Products Co.
(Sunnen: St. Louis, MO) -- Sonny Leonard and the team from Sonny’s World Class Racing Engines in Lynchburg, Virginia, have volunteered to build a high-performance engine for the Sunnen Engine Charity Sweepstakes at the Performance Racing Industry (PRI) Trade Show in December 2018. This will be the…
3D Printing Finds a Custom Foothold in Manufacturing, Part 1
M. Mitchell Waldrop, Knowable Magazine
This story was originally published by Knowable Magazine. Since May 2015, in a section of its WorldPort distribution center in Louisville, Kentucky, United Parcel Service (UPS) has been operating a spare parts warehouse with no spare parts. Instead, the facility is stocked with ultrafast 3D…
Tales From the Real World: Finding the Weakest Link
Jason Furness
I would like to share with you a tale from the real world. It’s an extract from the book Michael McLean and I wrote, Manufacturing Money (Amazon Digital Services LLC, 2015). It offers an example of the “Five Focusing Steps” to improvement, especially “Step 1: Identify the constraint,” and “Step 2:…
Cybersecurity for Manufacturers
Steven Brand
Many consider 2017 the “worst year ever” for data breaches and cyber attacks, largely due to the rise in ransomware, and IT experts predict it’s only going to get worse. According to the Online Trust Alliance (OTA), a nonprofit that works to develop tools and best practices that enhance internet…
Are Self-Driving Cars an Answer Without a Question?
Ryan E. Day
Henry Ford is credited with the cheeky quote, “If I had asked people what they wanted, they would have said, ‘A faster horse.’” But, people didn’t get a faster horse (which may indeed have been what they wanted). What we did get was a machine that literally—and irrevocably—changed the entire world…
How the Ford F-150 Became King of Cars
M. Berk Talay
In April, Ford announced that it will be phasing out nearly all of its passenger cars in the United States. If all goes according to plan, 90 percent of Ford’s portfolio in North America will be trucks, SUVs, and commercial vehicles. Its F-150—the most popular vehicle in America—is now poised to…
The BS and the Science of Nanotechnology
Andrew Maynard
In case you missed it, Elon Musk recently called BS on the field of nanotechnology. The ensuing Twitter spat was admittedly rather small on the grand scale of things, but it did throw up an important question: Just what is nanotech, and where does the BS end and the science begin? I suspect that…
Five Common Mistakes Companies Make With CAPA
Jon Speer
We raise the corrective and preventive action (CAPA) topic often because it is still something that companies tend to struggle with and find themselves in hot water over, particularly when it comes to regulatory audits or inspections. There’s often a sense that CAPA is another inconvenient process…
Do Patents Invent Innovation?
Eryn Brown, Knowable Magazine
In ancient times, the story goes, cooks in the city of Sybaris were granted yearlong monopolies for the sale of unique dishes they created. Since then, generations of inventors have relied on patents to discourage copycats from stealing their best ideas. Economists, in turn, have tallied up patents…
How Are Manufacturers Addressing the Skills Gap?
Megan Ray Nichols
Manufacturing is in the middle of a new industrial revolution that requires skilled laborers. However, by most reports, many manufacturers lack enough of these well-trained employees, creating a worker shortage due to the skills gap—the difference between the skills manufacturers need and the…
How Cogeco Increased Its Profitability by Implementing a Lean Solution
Russell Fedun
Cogeco’s technical distribution center in Burlington, Ontario, is one of Canada’s drop-off points for internet modem and cable device repair. In 2011, the company’s management carried out a kaizen blitz to improve the efficiency of its device repair process. The process was indeed challenging but…
NIST’s Invention Machine: Making the Perfect Parts
Alison Gillespie
On a recent morning, Rick Lake stopped in the middle of giving a tour of NIST’s machine shop to ponder a part sitting on a shelf. It was about 25 cm long and made of metal coated in a sheen of purple and blue. Along the top, gaskets, nuts, and bolts stuck out like spines on a steampunk caterpillar…
Standards-Training.com Provides Database of Classes for ISO 9001 and Other Standards
Standards Store
(Standards Stores: Excelsior, MN) -- Standards Stores has simplified the process of finding industry training (like ISO 9001 lead auditor training) with one site that has 1000’s of classes from all the top industry organizations. Much like Travelocity simplified the process of travel reservations,…
Inside Quality Digest Live for June 15, 2018
Dirk Dusharme @ Quality Digest
In our June 15, 2018, episode of QDL, we get a field report from the HxGN LIVE user conference, examine the “story of quality,” and consider the importance of experience. HxGN Live recap Mike Richman went to HxGN LIVE... but I didn’t. I relive it vicariously through Mike’s field report. “A…

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