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How I Taught the ‘Team From Hell’ to Trust Each Other
Manfred Kets de Vries
Effective organizations rely on teamwork, not least because it facilitates problem solving. Many leaders, however, are ambivalent about teams. They fear overt and covert conflict, uneven participation, tunnel vision, lack of accountability, and indifference to the interests of the organization as a…
How ‘Human’ Is Your Workplace?
Edward D. Hess
As the digital age advances and technology takes over more jobs, workers must get better at those “human” skills computers can’t do. They must excel at critical thinking, innovative thinking, collaborating, and emotionally engaging with others in the creation and delivery of products and services…
Harnessing Digital Power in the Quest for Excellence
ASQ
You already know that technological advances of the past decade have resulted in a new industrial revolution often referred to as the fourth industrial revolution or Industry 4.0. It’s a revolution driven by the exponential growth of disruptive technologies and the changes those technologies are…
Shared Truckloads: The Missing Piece in Sustainable Supply Chains
Katie Myers
Freight trucks account for 23 percent of U.S. transportation. Transportation is the No. 1 source of greenhouse gas emissions in America. The country’s freight industry is in no position to ignore its impact on the environment and the greater good. We can break down the trucking industry’s…
The Important Gap Between Capability and Need
Jeffrey Phillips
I will be writing occasionally for my friends at the Collective, a group focused on autonomy, mobility, and the use of drones. I think this group has an excellent opportunity to create new solutions and influence new products. I’ve learned a lot this summer, especially about drones, because I…
Exact Metrology Scans ‘Liberty of Poetry’
Exact Metrology
(Exact Metrology: Cincinnati) -- From Oct. 11, 2019 to April 26, 2020, the Ellis Island National Museum of Immigration in New York exhibited “Sisters in Liberty: From Florence, Italy, to New York, New York.” The exhibit was a collaboration between Kent State University in Kent, Ohio, and the Opera…
The Progression of Covid Within the United States
Donald J. Wheeler
This article tracks the progression of Covid-19 over the past six months on a state-by-state basis and provides a framework for interpreting these curves by including curves for seven other countries. While 52 states and territories are covered here, it turns out that there are just three basic…
Evidence-Based Ergonomic Risk Analysis for Environmental Health and Safety
Thomas R. Cutler
About one in two U.S. adults has a musculoskeletal disorder, costing an estimated $213 billion each year in treatment and lost wages, according to a report from the United States Bone and Joint Initiative. Musculoskeletal disorders (MSD) are injuries and conditions to the bones, muscles, and joints…
When Several Lines Are Better Than One
Knowledge at Wharton
We’ve all been in lines that seem to last forever, especially if we choose our queue at the checkout, and the one next to ours is moving faster. You know the existential dread that comes along with standing in a dedicated queue and waiting interminably. To make service of all kinds more efficient,…
3D Scanning Speeds Production of Custom Roof Racks
NVision Inc.
(NVision: Southlake, TX) -- Hamar Industries Inc. was able to design three new roof rack product lines in just one-third the usual time by utilizing the engineering services of NVision Inc. NVision's 3D laser scanning captured the exact geometry of three vehicles' roof profiles and the data was…
Quality in Local Government: A Reinvigoration
James J. Kline
In today’s coronavirus environment, governments at all levels are under greater fiscal pressure. For instance, Oregon’s governor has told state departments to prepare for a 12-percent reduction in their budgets. Given this environment, perhaps it is time to reexamine an established approach to…
The Importance of Managing and Controlling Risk in the Medical Device Industry
Jon Speer
Imagine you’re a patient going in for any medical procedure. You probably think very little about the risks of the medical device being used on you. Generally, patients trust clinicians’ expertise and seldom wonder if the products being used have undergone rigorous testing and are proven to be safe…
Master Fear of Change With These Tips
The Un-Comfort Zone With Robert Wilson
When I was a kid, I hated Burger King. I hated it because they put sweet pickle relish on their regular hamburgers, and I hated sweet pickle relish. And, they put mayonnaise on The Whopper, and I hated mayonnaise. I know what you’re thinking: “Why didn’t you get the fish sandwich?” Well, they put…
Shrinking (Ultra)Violet
Jennifer Lauren Lee
While awaiting full access to their labs due to Covid-19 restrictions, scientists at the National Institute of Standards and Technology (NIST) have taken this rare opportunity to report the technical details of pioneering research they conducted on the disinfection of drinking water using…
The New Normal Will Require RE2ST3
Harry Hertz
Rest? The new normal will be about activity, you say. Actually, I believe some rest will be necessary. After the frenzy of activity since March 2020 to establish new work patterns and new home life patterns, many of us—especially those with young families—have been left totally exhausted. So some…
A Lean Reading List
Jim Benson
Untitled Document From Dust Tracks on a Road, by Zora Neale Hurston (J. B. Lippincott, 1942) The quote in the picture from Zora Neale Hurston does not end there; it finishes, “It is a seeking that he who wishes may know the cosmic secrets of the world and they that dwell therein.” Zora was…
Innovating With Crazy Customers
Chip Bell
Alice—of Alice's Adventures in Wonderland fame—had a very vivid imagination. Had she been on the job market today, she would have no doubt been sought by Pixar, Google, or Amazon. If you read Lewis Carroll’s classic, you know the colorful adventures of Alice’s wonder world. In the Tim Burton 2010…
Investing in Advanced Manufacturing to Support Public Health Preparedness
Stephen M. Hahn, Anand Shah
Americans may be surprised to learn that many 21st-century medical products are still being manufactured using technologies commonly employed since the middle of the last century. These manufacturing platforms are not dynamic and can increase the risk of shortages, limit flexibility during an…
40% of Food in America Ends Up in the Trash. Is Nanopackaging the Answer?
Emerson Grey
It’s Sunday night, and you decide to make a quick run to the grocery store. You grab five bananas—one for each breakfast of the work week. Then, at home, you immediately throw two of the bananas into the trash. Who would buy fresh food and throw 40 percent of it away? Americans do, on average,…
First -80°C Liquid Nitrogen-Based, Automated Storage System to Offer Inventory Control, Reporting Capabilities
Brooks Life Sciences
(Brooks Life Sciences: Chelmsford MA) -- Brooks Life Sciences, a division of Brooks Automation, announces the immediate availability of BioStore IIIv, an automated next-generation alternative to manual -80° mechanical freezers. BioStore IIIv provides the documentation rigor when managing high-value…
Minding Your Peas and Carrots: Please Try This at Home
Ron Cowen
NIST physicist Zachary Levine doesn’t cook that often, but when he does, it can easily turn into a science experiment. Two years ago, after he and his wife had endured a week of under-baked cookies and chicken that took forever to roast, Levine wasn’t content to simply recalibrate his oven…
Fusing Technology and Expertise to Help Solve Emerging Inspection Challenges
Kristopher Lee
ASM International is a nonprofit professional society focused on providing scientific, engineering, and technical knowledge to its members and the materials science community. In its education and experimentation labs, it regularly works with innovative inspection solutions that have the potential…
Ten Key Concepts to Maximize Returns From Lessons-Learned Programs
Shobhendu Prabhakar
The “mantra” for continuous improvement is to learn from our mistakes. Not only learn but also take necessary actions and come up with strategies to prevent the recurrence of the same or similar mistakes. It is true for humans as well as for businesses. In business, especially in the oil and gas…
Lost Your Job Due to Coronavirus?
Stewart Black, Patrick van Esch
Millions of Americans are unemployed and looking for work. Hiring continues, but there’s far more demand for jobs than supply. As scholars of human resources and management, we believe artificial intelligence (AI) could be a boon for job seekers who need an edge in a tight labor market like today’…
Apprenticeship Program Offers More Career Pathways, Helps Close the Skills Gap
Tina Berger
A manufacturing apprenticeship pilot program in Florida is taking a hybrid approach that replaces the traditional classroom element with competency-based, on-demand e-learning. It could help bring the apprenticeship career development tool into the digital age and be a breakthrough for…

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