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Building Brand Lessons: The Returns Cycle
Nate Burke
With the rise of online shopping continuing to increase, thanks to the convenience and comfort of shopping from home, it's important for e-commerce businesses to look to their returns policy to ensure they’re not only catering to the tech-savvy, modern consumer, but also the environmentally…
Composites Industry Explores New Developments and Applications at Composite-Sandwich Conference
(ThermHex: Chicago) -- Leading industry players ThermHex and Fraunhofer will open their doors for experts in the field of composite sandwich materials to discuss and explore the latest developments and applications in the construction and use of sandwich materials. Europe’s composite sandwich-…
Sandvik Coromant Launches CoroCut QI
Quality Digest
(Sandvik Coromant: Sandviken, Sweden) -- Leader in metal cutting, Sandvik Coromant, has launched CoroCut QI, a range of internal and face grooving inserts designed for smaller diameters. Optimized to enable a lighter cutting action and reduced cutting forces, CoroCut QI ensures high process…
Thomson Enhances Online Shaft Selector Tool With Real-Time Configuration of Special Machining
Quality Digest
(Thomson Industries: Wood Dale, IL) -- Thomson Industries Inc., a leading manufacturer of linear motion control solutions, has added a real-time special machining configuration capability to its online shaft selector tool. The new functionality enables customers to reduce the time spent in…
Chris Klope to Lead Brunson Instrument Co.
(Brunson Instrument Co.: Kansas City, MO) -- Brunson Instrument Co., a leading producer of large-scale, industrial metrology equipment for aerospace, automotive, renewable energy, and other high-precision measurement applications, announces the selection of Chris Klope as president. In his new…
$1B Lessons on Innovation From Dollar Shave Club
Angus Robertson, Ahmet Abaci, Beth Somplatsky-Martori
Often, there’s a razor-thin margin between success and failure. Not long ago, Gillette—which dominated the $3.5 billion market for razors and accessories for longer than a century—was challenged by a little upstart called Dollar Shave Club, which had just starred in its first commercial for a…
Dexterous Robotic Hands Manipulate Thousands of Objects With Ease
Rachel Gordon
First published Nov. 5, 2021, on MIT CSAIL News.  At just 1 year old, a baby is more dexterous than a robot. Sure, machines can do more than just pick up and put down objects, but we’re not quite there as far as replicating a natural pull toward exploratory or sophisticated dexterous manipulation…
LRQA Unveils Bold New Branding as It Targets Transformation of the Assurance Market
(LRQA: London) -- LRQA, a leading global assurance provider, has unveiled its new brand identity following the announcement earlier this year that the Business Assurance and Inspection Services division of Lloyd’s Register (LR) is being sold to funds managed by Goldman Sachs Asset Management.…
Manufacturing Industry Is the Second Most Affected by Ransomware
(NordLocker: Panama) -- Manufacturing is the No. 2 industry hit by ransomware, according to the new desk research by NordLocker. An analysis of 1,200 companies hit by cyber extortion between 2020 and 2021 revealed those parts of the market where ransomware is the most widespread. NordLocker’s…
DigiLEAN Signs Long-Term Contract With Kavli for Performance Dashboards
(DigiLEAN: Sandnes, Norway) DigiLEAN AS has beed awarded the contract from Kavli to deliver digital visual-management performance dashboards. The performance boards will be rolled out to their factories in Norway, Sweden, Finland, and the United Kingdom. The contract also includes data…
AMETEK Precitech Introduces New Freeform X, Small Footprint, Five-Axis Lathe
Quality Digest
(AMETEK: Keene, NH) -- AMETEK Precitech, your global leader in precision diamond turning products, introduces the new Freeform X single point, diamond turning machine. The Freeform X, a five-axis ultra-precision diamond turning lathe, is based on the company’s highly successful Nanoform X and…
G20: Creating a Better Future With International Standards
Clare Naden
The world’s leading standards bodies have issued a joint declaration calling on all countries to recognize, support and adopt international standards in order to contribute directly to the three pillars of the Italian G20 presidency: People, Planet and Prosperity. The declaration was part of the…
Ship Product, Not Air
William A. Levinson
Shigeo Shingo was able to summarize entire concepts in single phrases, such as “paint parts, not air.” This meant that paint which misses parts in a spray booth constitutes wasted material and also an environmental aspect. “Ship product, not air” defines similarly empty space in packaging as wasted…
Building Agile Organizations: Adapting Faster
Maureen Metcalf
Many organizations feel the need to be leaner, faster, stronger, more adaptable, and more profitable. The right tool set to get them to that outcome may not be intuitive or singular. Building organizational agility is a solid approach to help organizations develop the capacity to perpetually evolve…
Manufacturers Share Concerns About Future Uncertainty, Seek Adaptability While Investing Elsewhere
(Drishti: Mountain View: CA) -- New data released today from a survey conducted by Drishti underscores the pervasive industry sentiment that people make manufacturing operations more adaptable than machines. In fact, 73 percent of the 400 senior manufacturing executives surveyed agreed with the…
Quality Digest Celebrates a Scrappy 40 Years
Jeff Dewar
There are many endangered industries today, and publishing is certainly among them. In 2009 we didn’t know if we would survive the monumental changes that had torn through all areas of the publishing world.   W. Edwards Deming once said to me during an interview, “Pray that your competitors are…
40 Years of Quality Digest
Scott Paton
It seems like yesterday that I walked into 1425 Vista Way in Red Bluff, California, to begin what I thought was a part-time data-entry job that was supposed to last just a few weeks. Instead, I ended up working for Quality Digest for 21 years; made lifelong friends; became a journalist, writer,…
Deming Speech 1978: ‘Quick Review of Some New Principles of Administration’
W. Edwards Deming
Editor’s note: The following is from a transcript of a forgotten speech given in Tokyo in 1978 by W. Edwards Deming for the Union of Japanese Scientists and Engineers (JUSE). Because the original was a poor photocopy, there are small portions of text that could not be transcribed. Transcript…
Stepping Off the Cliff of Success
Taran March @ Quality Digest
In publishing, anniversary issues sit in the ambiguous space between news and marketing. News because, at 40 years and counting, it’s not every magazine that makes it to middle age in these times. Marketing because it’s all a bit brash, like asking for presents on your birthday. However, it’s worth…
What Advice Would You Give a Quality Rookie? Readers Respond.
Quality Digest
As part of QD’s 40th anniversary hoopla, we wanted to hear from those in the quality field. Tribal knowledge is real and valuable. What you’ve learned as a quality professional can help others starting out in the field. Here are words of wisdom from readers respresenting a diverse array of…
What Is X-ray Fluorescence, and How Does It Work?
Dan Hamilton
X-ray fluorescence (XRF) is an analytic method used to define the elemental structure of a material. Companies use specific XRF instruments when determining the chemistry for a sample of a material. How is this done? The machine measures the secondary or fluorescent X-ray that is released after…
Seven Project Management Tips
Jon Speer, Devon Campbell, Christie Johnson
When I began my medical device career, I started as a product development engineer. Part of the role included—right, wrong, or indifferent—project management. And I’ve found throughout my career and from discussions with hundreds of others in the industry that this is commonplace. What I learned,…
Hexagon Unveils MyQuality Contract Inspection and Programming Services Portal
(Hexagon Manufacturing Intelligence: North Kingstown, RI) -- Hexagon’s Manufacturing Intelligence division announces the launch of MyQuality, a new contract inspection and programming services portal for quality, manufacturing, and design engineers. Hexagon’s worldwide internal expertise in all…
ROI Alliance Releases Free R-based ROIstat Statistical Application
(The ROI Alliance LLC: Longmont, CO) -- The ROI Alliance announces the release of ROIstat, a GUI-based app to make using applied statistics easy via the powerful R statistics programming language. The value of using statistics in business cannot be overstated. Statistics are how people make…
End-to-End Supply Chain Transparency
Daniel de Wolff
For years, companies have managed their extended supply chains with intermittent audits and certifications while attempting to persuade their suppliers to adhere to certain standards and codes of conduct. But they’ve lacked the concrete data necessary to prove their supply chains were working as…

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