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Quality Digest
The International Organization for Standardization recently announced a new standard to help organizations satisfy dissatisfied customers. ISO 10002 is a standardized complaints-handling process that can be easily integrated into established quality management systems—especially ISO…
Quality Digest
It took upward of two years, but System Improvements Inc. announced recently that it has developed its TapRooT software into an advanced management system. The new software is written with an SQL database that allows it to be set up for a single user working on a local hard drive, as a…
Quality Digest
President George W. Bush recently signed into law the Standards Developing Organizations Advancement Act of 2004 (H.R. 1086), providing new shelter for standards developers from treble damage liability in current antitrust laws. The approval amends the National Cooperative Research and…
Quality Digest
Relex Software Corp. recently announced that its Relex FRACAS Management System 2.2 is now available to the public. FRACAS is an acronym for Failure Reporting Analysis and Corrective Action System. Relex 2.2 gathers and tracks failure data in a centralized database, allowing underlying…
Quality Digest
The Civil Aviation Safety Symposium has been approved for Federal Aviation Administration training credits and RUs from the American Society for Quality. Attendance at the CASS is now FAA-approved for 16 hours under 14 CFR 65.93(a)(4) and AC 65-25BU, and meets Board of Certified Safety…
Quality Digest
After he’s done with his daily duties as an electronics manufacturing service engineer, Bill Clarke uses his skills in creating workstations and computers to re-create a piece of American history. Clarke uses CoCreate Software’s OneSpace Designer Modeling solution to model the U.S.S.…
Quality Digest
StatSoft will hold a training seminar for its STATISTICA software program in Toronto, Aug. 12-13. The course is designed to instruct participants on how to take advantage of the software’s numerous statistical and graphical tools. Step-by-step examples will be given on how to enter and…
Quality Digest
The National Committee for Quality Assurance recently announced that it plans to establish a new certification program for Health Plan Employer Data and Information Set software. Many types of organizations use the HEDIS software to meet specialized data reporting and quality…
Quality Digest
Global purchasing executives from DaimlerChrysler Corp., Ford Motor Co. and General Motors Corp. will speak about the importance of collaboration between automakers and suppliers at the Auto-Tech conference on Sept. 1. Speakers include Thomas W. Sidlik, DaimlerChrysler Corp. executive vice…
Quality Digest
Help is just a click away for executives, engineers or anyone else looking for an accredited lab to perform vital testing services. Launched in June, the Web site www.accreditedlaboratories.com lists labs accredited by A2LA, ACLASS, LAB, NVLAP and NQA-LS, among other state and federal…
Quality Digest
FARO Technologies is putting its proverbial show on the road with a summer concert tour. FARO Gage’s Screaming For Accuracy tour will visit 15 U.S. and Canadian cities this summer, along with eight cities in Europe and seven cities in Asia. Members of the media, machinists and quality…
Quality Digest
Carl Zeiss Industrial Metrology and the Italian company Coord3 recently reached an agreement to develop and distribute bridge-type coordinate measuring machines. Both companies hope the deal will increase their profit shares in the competitive industry. For Carl Zeiss, it also presents…
Quality Digest
Pilgrim Software, a provider of enterprise quality and compliance management solutions, announced recently that Genzyme Corp. has successfully implemented Pilgrim’s SmartCAPA solution at its Framingham, Massachusetts facility. Prior to implementing SmartCAPA, Genzyme, a global…
Quality Digest
Caterpillar Inc. and StatSoft Inc. are collaborating to develop and market software solutions for the modeling, optimization and simulation of complex manufacturing processes. The software will be based on the integration of Caterpillar’s analytic processes with StatSoft’s STATISTICA…
Quality Digest
Representatives from 14 countries, along with Alan Bryden, ISO’s secretary-general, met in Kazakhstan last month for the 25th session of the Interstate Council of the Euro-Asian Standardization Cooperation. Bryden delivered a speech on “International Standards in the Global Economy” and…
Quality Digest
A new reference guide promises to make implementing complicated business improvement projects significantly easier for DMAIC and Six Sigma team leaders. Oaktree, an online reference guide developed by Pivotal Resources, offers users access to an extensive data repository containing more than…
Quality Digest
Citing frequent customer frustration at the amount of work required to start a Six Sigma or DMAIC project using MINITAB software, Rath & Strong released a new guide showing industry workers the easiest way to do just that. The new Guide to MINITAB 14 incorporates a two-level approach…
Quality Digest
The Quality Group recently entered into an agreement with the authors of the best-selling Memory Jogger series and Sailing Through Six Sigma to supply content for TQG’s online e-learning solutions. Over the past decade and a half, Michael Brassard and Diane Ritter have authored and…
Quality Digest
Six Sigma Qualtec has released the latest version of its SixNet Intelligence System, SixNet v. 2.7. The upgraded version of SixNet offers users more flexibility to control the methodologies, configurations, tools and templates associated with Six Sigma projects. The application fully…
Quality Digest
TUV America will host a series of Webinars aimed at giving quality professionals valuable insights into quality management systems. The online seminars, which last 90 minutes each, allow participants to join a live Web cast of subject material in their own offices. The next quality-related…
Quality Digest
The Registrar Accreditation Board and Hydrogen Safety LLC have agreed to mutually develop and launch a new professional program to certify workers as hydrogen safety specialists. Candidates will have to undergo a series of classes and testing on the management, generation, use, storage…
Quality Digest
Blue Mountain Quality Resources Inc. recently added a training facility to its offices in State College, Pennsylvania. The new facility is designed to accommodate up to six trainees and offers leading-edge technology and equipment specifically for calibration manager training. “The training…
Quality Digest
IOtech’s new PC-based data acquisition and instrumentation catalog includes five new product platforms. The offerings include the ZonicBook 618E family of Ethernet-based portable vibration analysis and monitoring systems, which are available with five software packages tailored to…
Quality Digest
The Society of Manufacturing Engineers recognized several of its members for their achievements in manufacturing, education, science and technology at its annual awards banquet in Cincinnati, Ohio, on June 11. “We are pleased to honor the considerable contributions of these manufacturing…
Quality Digest
The National Association of Homebuilders recently recognized two of its member companies for their successful quality and customer satisfaction pilot programs. The trade association certified Grayson Homes and KB Home’s Las Vegas division under its new National Housing Quality Program pilot…