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Quality Digest
Published: Monday, November 21, 2005 - 22:00 Principal improvements to the new version of IWA 1 include: Mickey Christensen, chair of the committee that developed the original proposal for IWA 1, cites the case of Southern Pharmaceutical Corp. as an example of the benefits of ISO 9001 implementation, supplemented by guidance from IWA 1. The Gulfport, Mississippi-based company, which delivers medicines and vital medical equipment to patients at their homes, was severely damaged by Hurricane Katrina. “The owner stated that because of their ISO 9001 system and having planned for disasters with documented procedures, they were back in business within a matter of hours, providing the home-care patients the service they needed,” Christensen says. For more information, visit www.iso.org. Quality Digest does not charge readers for its content. We believe that industry news is important for you to do your job, and Quality Digest supports businesses of all types. However, someone has to pay for this content. And that’s where advertising comes in. Most people consider ads a nuisance, but they do serve a useful function besides allowing media companies to stay afloat. They keep you aware of new products and services relevant to your industry. All ads in Quality Digest apply directly to products and services that most of our readers need. You won’t see automobile or health supplement ads. So please consider turning off your ad blocker for our site. Thanks, For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.ISO Publishes Guidance for Health Care Sector
The International Organization for Standardization recently published a new version of International Workshop Agreement 1, which provides additional guidance for the health care sector. IWA 1:2005 has been made more user-friendly by incorporating improvements suggested by health care providers since the original guidance document was published in 2001. The new guidelines include much of the text of ISO 9004:2000, supplemented by text specifically aimed at assisting health care organizations to implement quality management systems—regardless of whether they pursue registration to ISO 9001. The objective of the guidance document is systematic process improvement, the prevention of error and other adverse outcomes, and the reduction of variation and organizational waste.
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