All Features
NIST
Thanks to a new reference standard developed by the National Institute of Standards and Technology (NIST), law enforcement agencies will have an easier time linking the nearly 200,000 cartridge cases recovered annually at U.S. crime scenes to specific firearms.
Cartridge cases—the empty shells left…
Gallup
Many companies measure employee and customer satisfaction without much to show for it. That’s because their surveys—whether one magic question for customers or 100-plus-item monstrosities for employees—often focus on the rational and exclude the emotional. However, it’s vital to measure emotional…
InfinityQS
(InfinityQS: Chantilly, VA) -- InfinityQS International Inc., a global provider of manufacturing intelligence and enterprise quality, announced Simon Ellis, the practice director of supply-chain strategies at IDC Manufacturing Insights, as the keynote speaker for its sixth annual user conference,…
Tracey Lynn King, Brian A. Stockhoff, Mary Beth Edmond
Editor’s note: This is the third of a three-part series on quality in healthcare. Part one described the Juran Model for Patient Safety, and part two identified elements of a patient safety officer program.
With between 44,000 to 98,000 patients dying each year in hospitals as a result of medical…
Georgia Institute of Technology
(GA Tech: Atlanta) -- Dive into lean thinking with our Aug. 21, 2012, Lean Boot Camp: Training a Lean Champion. Apply lean thinking tools and techniques that impact profits, lead time, inventory, quality, and customers.
Learn how to: • Recognize the value of lean techniques • Map both current and…
Carl Zeiss Microscopy
(Carl Zeiss: Phoenix, AZ) -- At the 2012 Microscopy & Microanalysis conference in Phoenix, Carl Zeiss Microscopy introduced an extension of its Field Emission Scanning Electron Microscope (FE-SEM) platform MERLIN. Customers can now choose between MERLIN Compact, MERLIN VP Compact, and MERLIN…
Nikon Metrology Inc.
(Nikon: Brighton, MI) -- The newest product in Nikon’s iGPS family is the i5 Integrated Sensor (i5is), a fully integrated five-degree-of-freedom measurement device offering higher accuracy over an extended range, ideal for applications ranging from vehicle tracking to automated assembly of large…
Kyle Cahoon
When work days (and nights) are spent conforming to customer compliance standards, investigating customer complaints, or struggling with data collection software, then finding time for continuous process improvement seems unrealistic if not impossible. Tasks pile up, demands increase, and products…
The Conference Board
(The Conference Board: New York) -- The Conference Board Employment Trends Index (ETI) edged up in July, after declining in June. The index now stands at 108.11, up from the revised figure of 107.68. The July figure is 5.9-percent higher than a year ago.
“The Employment Trends Index increased…
Gartner
(Gartner: Egham, United Kingdom) -- As familiarity with social media grows, customers’ expectations about how organizations will use these channels are evolving, according to Gartner Inc. By 2014, organizations that refuse to communicate with customers by social media will face the same level of…
Robert G. Burney
Business and social responsibility are frequently regarded as opposite poles in a decision spectrum. Sometimes, knowing the right questions to ask or how to look at the decision can frame the decision in a way that makes sense to everyone.
Several years ago, a Baldrige Award winner recalled the day…
FARO
(FARO: Korntal-Münchingen) -- The FARO Focus3D laser scanner prevailed in the “Industry and Crafts” product category of the renowned Red Dot Design award contest. This year, 4,500 products in 19 different categories were submitted. The products were evaluated in terms of level of innovation,…
NIST
(NIST: Gaithersburg, MD) -- The Baldrige Performance Excellence Program announces the opportunity to participate in the pilot of an exciting new assessment service.
The Baldrige Collaborative Assessment is designed to help organizations improve their overall performance, using the world-renowned…
Georgia Institute of Technology
A research team at the Georgia Tech Research Institute (GTRI) has developed a software tool that enables users to perform in-depth analysis of modeling and simulation data, then visualize the results on-screen. The new data analysis and visualization tool offers improved ease of use compared to…
Alan’s Apothegms with Alan L. Austin
My name is Alan Austin, and I recently described myself as a quality prodigal. I don’t mean to say that I’m very good at spending recklessly, but rather that I have returned to quality after straying onto other paths.
For those of you unfamiliar with the word, Merriam Webster defines apothegm as “…
Productivity Press
(Productivity Press: Boca Raton, FL) -- The success of a lean manufacturing program depends far more on organizationwide leverage of lean manufacturing tools than it does on the tools themselves. To this the organization must add the human relations aspects that earn buy-in and engagement by all…
AMACOM
(AMACOM: New York) -- Time-strapped, screen-addicted, value-savvy, and socially engaged, today’s customers are empowered like never before. Their expectations are tougher than ever, and they expect businesses to respect that sense of empowerment—lashing out at those that don’t.
High-Tech, High-…
Mettler-Toledo
(Mettler-Toledo: Aurora, IL) -- Mettler-Toledo CI-Vision, a leader in the design, manufacture, and installation of machine vision inspection systems for the food, beverage, pharmaceutical, packaging, personal care, and household chemical industries, has launched its new CLS Series for packaged…
Paul Naysmith
On Friday afternoon of March 11, 2011, an earthquake of 9.0 magnitude was detected about 45 miles off the coast of Japan. One of the most powerful ever recorded, it moved the 8,000 square-mile island of Honshu 8 feet to the east. It also set off a 130-ft tidal wave (the same height, ironically, as…
AMACOM
(AMACOM: New York) -- Everyone puts multiethnic faces in marketing materials, but it’s mostly a token gesture. Because even as the United States grows increasingly diverse, most professionals have little real knowledge of those different from themselves.
OtherWise: The Wisdom You Need to Succeed…
SAE International
(SAE: Warrendale, PA) -- After more than 40 years of promise, the next decade will see an explosion in the use of composite materials. Aerospace and general aviation have been using the technology for years, and automotive and alternative energy markets are now on the cusp of broader implementation…
MIT News
Suppose you were asked to streamline the process of real estate development. Or to better organize the offices of an international manufacturer. Or to explain how the parts of a digital printer interact. The complexities of all these tasks would likely seem daunting.
Now suppose someone said you…
Meggitt
(Meggitt Sensing Systems: San Juan Capistrano, CA) -- Meggitt Sensing Systems, designer and manufacturer of sensing and monitoring systems, has introduced its Wilcoxon Research model F7-1, a portable piezoelectric shaker system designed to provide sonic and ultrasonic excitation over a range of 1…
Anton Paar
(Anton Paar: Ashland, VA) -- Anton Paar, developer and manufacturer of measuring and analysis instruments, has expanded the L-Dens 4×7 portfolio of process density meters by releasing the L-Dens 437 E. The system measures density by determining the frequency of an oscillating u-tube made of…
MoreSteam.com
(MoreSteam: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma training, and Smarter Solutions, the world-class lean Six Sigma training and consulting provider, announce the launch of a blended online lean Six Sigma training and certification program that combines MoreSteam’…
