Some of the [ISO 9001: 2015] requirements are relatively clear; others are more “euphemisms,” and you don’t know how to react…
—James Lamprecht, author of ISO 9000: Preparing for Certification (CRC Press, 1992) and former member of ISO/TC 176

During an Aug, 16, 2013, interview on Quality Digest’s weekly webcast Quality Digest Live! James Lamprecht, currently a management consultant, provided insight into the latest revision of the ISO 9001 standard.

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