All Features
HEIDENHAIN Corp.
(HEIDENHAIN: Schaumburg, IL) -- With the new TS 249, HEIDENHAIN Corp. offers an extremely compact touch probe primarily for use in numerical-controlled grinding machines and lathes. This small device is based on well-proven HEIDENHAIN sensor technology, providing immediate connection to all common…
Raissa Carey
Story update 10/7/2010: We edited the last sentence of the first paragraph to reflect an amendment from the Baldrige Performance Excellence Program.
Known for the past 23 years as the Baldrige National Quality Program, the nation’s public-private partnership dedicated to performance excellence…
FARO
Editor’s note: Quality Digest’s Technorazzi Live will be presenting a live video broadcast demonstrating the capabilities of this new product on Oct. 20 at 1 p.m. EDT. If you are interested in watching the live broadcast, please click here.
(FARO: Lake Mary, FL) -- FARO Technologies Inc., a…
David L. Chandler
You can check a person’s vital signs—pulse, respiration, and blood pressure—manually or by attaching sensors to the body. But a student in the Harvard-Massachusetts Institute of Technology (MIT) Health and Sciences Technology program is working on a system that could measure these health…
100 Customer Service Tips by Larry Williams
Editor’s note: This is the first of a series of columns from Larry Williams, author of the soon-to-be-released book Customer Service A to Z. In this series, Williams gives us 100 tips on what employees can do to look better and perform better in the eyes of their customers. These are actions and…
Pilgrim Quality Solutions
(Pilgrim Software: Tampa, FL) -- Pilgrim Software Inc., a global provider of enterprise risk, compliance, and quality management (ERCQM) software solutions, is the recipient of business analyst Frost & Sullivan’s 2010 North American Best-In-Class Customer Value Enhancement Award in the ERCQM…
Buker Inc.
(Buker Inc.: Antioch, IL) --The Lean Manufacturing Assessment, a new booklet produced by Buker Inc., offers manufacturing companies the opportunity to benchmark themselves in their lean efforts against the “best in class” lean manufacturing standards. The Lean Manufacturing Assessment focuses on…
Spectronics Corp.
(Spectronics Corp.: Westbury, NY) --The MAXIMA ML-3500 series ultraviolet lamps use advanced micro-discharge light (MDL) technology, plus a unique filter and bulb/reflector, to deliver up to 10 times the UV-A (365 nm) output of conventional high-intensity discharge (HID) inspection lamps. With…
Six Sigma Management Institute
(Six Sigma Management Institute: Scottsdale, AZ) -- Business leaders, improvement experts, Six Sigma professionals, and consultants are cordially invited to attend “The Social Convergence of Six Sigma,” a two-day leadership event to be held Oct. 27–28 in Scottsdale, Arizona. Discover new…
(Summit Optimization Group LLC: Lizella, GA) -- Summit Optimization Group LLC (Summit OG), a woman-owned consulting firm specializing in the implementation of process improvement methodologies, has announced HEART and HEARTRx for change management with new deployment strategies and leadership…
Aly Fields
Editor’s note: Several weeks ago, a young woman by the name of Aly Fields contacted us wanting to learn more about “quality” in general and Six Sigma in particular. A recent college graduate, Aly had taken it upon herself to earn a Six Sigma Yellow Belt. Why? Read her own words below. What…
Mark R. Hamel
I recently experienced the pain associated with coaching a team with poor chemistry. It happened within a kaizen event team, so the pain was finite, being that a kaizen event is a rapid improvement of a limited process area. It was, however, an opportunity to learn a few team-formulation lessons,…
ASTM International
(ASTM: West Conshohocken, PA) -- Three-dimensional laser scanning is an emerging technology that holds great promise for capturing dimensionally accurate information about an object or scene by collecting millions of dense measurements quickly. ASTM International Committee E57 on 3-D imaging…
ZWSOFT
(ZWSOFT: Guangzhou, China) -- ZWCAD Software Co. Ltd. (ZWSOFT), a provider of computer-aided design (CAD) and computer-aided manufacturing (CAM) software, announces the release of ZW3D 2010, a complete 3-D CAD/CAM suite that provides ease of use, performance, and super-fast modeling functionality…
Paton Professional
(Paton Professional: Chico, CA) -- Thousands of aerospace manufacturers and engineers around the world use AS9100 as a guide to making quality parts and a way to comply with governmental regulations, but the upcoming revision to the standard—revision C—is still somewhat of a mystery. In this…
Promess Inc.
(Promess: Brighton, MI) -- Promess Inc. has launched a new microprocessor-based, handheld meter for calibration, certification, and verification of both laboratory and production measuring equipment. The new PRO-CM16 includes a digital sensor interface, for automatic detection of torque and force…
InfinityQS
(InfinityQS: Chantilly, VA) -- Representatives from Kraft, Medtronic, Procter & Gamble, and others will be giving presentations about how their companies are leveraging manufacturing quality to increase productivity and lower costs at InfinityQS’ fourth-annual SPC software user conference,…
(Quantros: San Francisco) -- Quantros, a provider of clinically-focused data management and decision support solutions for the health care industry, demonstrated several new patient safety and quality improvement solutions at the National Association for Healthcare Quality (NAHQ) Annual…
TE Connectivity
(Macro Sensors: Pennsauken, NJ) -- Macro Sensors’ linear variable differential transformer (LVDT) position sensors offer right-angle configurations, double-ended accessibility, and debris-free operation. Due to the radially mounted electrical connector and bending radius of the mating cable, the…
Marvin Marshall
Leadership would be easy if it weren’t for those we lead. As any leader or manager knows, getting people to actually want to do the tasks you need them to do can be a challenge. People will not fully commit to a task unless they’re motivated to desire your goals and objectives or the reason behind…
Sal Lucido
Figure 1: Closed-loop process for managing regulatory compliance
In Part I, Part II, and Part III of this compliance series, I have described the benefits of using a closed-loop process for managing regulatory compliance (illustrated in figure 1).
Readers of this series…
Donald J. Wheeler
In my August column, “How to Turn Capability Indexes Into Dollars,” and my September column, “The Gaps Between Performance and Potential,” I showed how to convert capability indexes into the effective cost of production and use (ECP&U), and how to use these costs to quantify the payback for…
Trimble Navigation Ltd.
(Trimble: Sun City, South Africa) -- At the XIV International Congress of the International Society for Mine Surveying in South Africa, Trimble Navigation Ltd. introduced two new advanced features for its Trimble 4D Control software solution for monitoring systems. The new features include support…
Automation Technology GmbH
(Automation Technology: Bad Oldesloe, Germany ) -- With the new CX-Compact Sensors, Automation Technology presents a new generation of detector-heads for high-speed 3-D scanning. Its core comprises the world’s fastest high-resolution-sensors, available with a resolution of 2352 × 1728 pixels and a…
Sparta Systems Inc.
(Sparta Systems: Holmdel, NJ) -- In the past 12 months, the food and beverage industry has seen major recalls due to contaminants and bacteria present in a multitude of products. These recalls have cost companies millions of dollars in revenue, resulted in discarded supplies, and even caused…
