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Does What You’re Doing Have a Purpose?
James daSilva
I have been thinking a lot lately about a maxim that Seth Godin likes to use: “What is it for?” That phrase was mentioned often in his altMBA program I did a couple of years ago, and it can be a good focusing question for any of us. What does all this mean for leaders? Here are a few areas where…
Let’s Stop Confusing Cooperation and Teamwork With Collaboration
Jesse Lyn Stoner
Often the words “collaboration,” “coordination,” and “cooperation” are used to describe effective teamwork. But they are not the same, and when we use these words interchangeably, we dilute their meaning and diminish the potential for creating powerful, collaborative workplaces. Collaboration was…
Small Things
Bruce Hamilton
Last February I had the opportunity to observe healthcare providers up close and personal at one the world’s premier hospitals. “Who Cares for the Caregivers?” was written from the perspective of a patient in a cardiac step-down unit, sympathetically watching caregivers as they grappled with many…
The Higher the Quality, the Lower the Cost
Shobhendu Prabhakar
Historically, conventional wisdom among business managers was that the higher the quality, the higher the cost. This perception still holds true today among a few business managers. Common sense also tells us the same thing, i.e., to create higher quality products or services, organizations will…
Viewing Healthcare Through an Economics Lens
Hubert Gatignon
Health and economics are linked in more ways than just health insurance. When we look past the obvious, research shows us how brain scans, the gig economy, or even hospital queues are all part of the expanding domain of health economics. Recently, professors and researchers from the Sorbonne…
How to Catch a Magnetic Monopole in the Act
Lawrence Berkeley National Laboratory
A research team led by the U.S. Department of Energy’s Lawrence Berkeley National Laboratory (Berkeley Lab) has created a nanoscale “playground” on a chip that simulates the formation of exotic magnetic particles called monopoles. The study—published recently in Science Advances—could unlock the…
Information Security: To Hack, or Not to Be Hacked
Chad Kymal
When we think about IT security, we typically think about the large hacks that were reported in the press. When viewed as a whole, we can understand the magnitude of lost data. It’s no surprise that these hacks are what come to mind when we think about information security. The table below shows…
Partners in Health
ISO
(ISO: Geneva) -- While some countries have made great progress toward universal health coverage, half the world’s population are still unable to obtain the health services they need. The International Organization for Standardization (ISO) and the World Health Organization (WHO) are working…
Quarterly Review Coming Up on That Aggressive 2019 Goal
Davis Balestracci
In most healthcare settings, workers attend weekly, monthly, or quarterly meetings where performances are reported, analyzed, and compared to goals in an effort to identify trends. Reports often consist of month-to-month comparisons with “thumbs up” and “thumbs down” icons in the margins, as well…
The Limits of Learning From Failure
Kevin Meyer
Experienced leaders know that failure is not necessarily a negative and can lead to both individual and organizational learning. We try to embrace failure and create a culture where appropriate failure is accepted as long as it’s learned from, giving our team members the space and support to fail.…
How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook
Productivity Press
(Productivity Press: New York) -- How to Coach for Creativity and Service Excellence: A Lean Coaching Workbook, by Karyn Ross (Productivity Press, 2019), is a self-contained workbook, in which the reader completes 21 days of practical exercises and activities focused on creativity, lean, and…
Coordinate Metrology Society Celebrates 35th CMSC Conference in July 2019
Coordinate Metrology Society CMS
(CMS: Weatherford, TX) -- The Coordinate Metrology Society (CMS) announces registration is open for its annual Coordinate Metrology Society Conference (CMSC) held July 22–26, 2019, at Renaissance Orlando at SeaWorld in Orlando, Florida. This landmark occasion celebrates the conference that has…
Is Lean the Medium or the Message?
Harish Jose
Today I’m looking at the profound phrase of Canadian philosopher and a media theorist Marshall McLuhan, “The medium is the message.” McLuhan noted that: “Each medium, independent of the content it mediates, has its own intrinsic effects, which are its unique message.... The message of any medium…
Boeing 737 Max: Air Safety, Market Pressures, and Cockpit Technology
Oihab Allal-Chérif
In just five short months, two Boeing 737 Max 8 airliners crashed, killing a total of 346 passengers and crew members. Both crashes occurred shortly after takeoff, and the similarities between the two catastrophes raised fundamental questions about the aircraft’s safety. It was grounded by nation…
Getting Your Foot in the Door When Switching Industries
Claire Harbour, Antoine Tirard
Born to a Dalit family, Megha was raised in Southwest India and learned English at her convent school. As a child, she aspired to be a fashion designer or a cardiologist, but her parents insisted that she become an IT engineer. After four years of higher education, Megha found a job in the booming…
It’s More Important to Understand Than to Be Understood
Rick Miller
In a recent interview for my new book, Be Chief: It’s a Choice, Not a Title (Motivational Press, 2018), I was asked to share an embarrassing moment I’d had on stage. My mind instantly flashed back to Beijing and a session I’d had 15 years ago. It was 2003, and China was celebrating the year of the…
Responsible Manufacturing: Issues Pertaining to Sustainability
CRC Press
(CRC Press: Boca Raton, FL) -- Responsible manufacturing has become an obligation to the environment and to society itself, enforced primarily by customer perspective and governmental regulations on environmental issues. This is mainly driven by the escalating deterioration of the environment, such…
What to Expect During an FDA QSIT Inspection
Jon Speer
You arrive at work one morning, and there are FDA inspectors sitting in your waiting area. If you are lucky, you may be notified ahead of time that they’re coming, but otherwise, the US. Food and Drug Administration (FDA) is fully within its rights to show up unannounced at any time. Because of…
What Does MTBF Mean?
Teofilo Cortizo
Within maintenance management, the term MTBF (mean time between failures) is the most important key performance indicator after physical availability. Unlike MTTF (mean time to failure), which relates directly to available equipment time, MTBF also adds up the time spent inside a repair. That is,…
How to End Styli Wear and Build-Up Forever
Q-Mark
(Q-Mark: Rancho Santa Margarita, CA) -- Q-Mark is now offering precision diamond styli in nearly any standard thread size and configuration. Diamond styli are an excellent choice for demanding applications. Diamond sphere performance is unmatched when measuring hard, abrasive, or very soft surfaces…
On the Road to Big Medicine
Taran March @ Quality Digest
Life science companies are no strangers to data, so it would be easy to assume they are adept at making innovative use of huge amounts. Not necessarily. A tradition of rigorous scientific method and clinical trial hasn’t prepared them for the shifting inundation of big data or all its baffling…
Big Data: Your Health vs. Your Privacy
Dirk Dusharme @ Quality Digest
For centuries, medical procedures, prescriptions, and other medical interventions have been based largely on experience—what is known about a set of symptoms. The doctor looks at those symptoms, tests you in various ways (blood tests, X-rays, MRIs), and interprets the results based on experience…
The Real Story Behind Uber’s Exit From Southeast Asia
Jason Davis
Competition among ride-sharing companies is intensifying in Southeast Asia, a region where the growth of smartphone use is among the fastest in the world, and the number of smartphone owners could exceed 400 million by 2020. Since Uber, the first car-hailing app, began disrupting taxi and…
Has Your Boss Set You Up to Succeed or Fail?
Scott Berkun
The term “set up to succeed” means people have been given most of what they need to do their job well. Good bosses do more than just set goals and give assignments; they should see themselves as responsible for ensuring that good work happens (see Lefferts Law of Management). First, they think…
Work Quality and Life Quality, Digitalization Lifts Them Both
Iva Danilovic
New software solutions, designed to help companies digitalize their supply chains, are improving methods of carrying out field work. Transparency of productivity is becoming the driving force of quality optimization. By increasing oversight and collaboration, end-to-end digitalization solutions…

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