Content by Gleb Tsipursky
How to Prevent Failure When Shifting to Working From HomeUse this three-step process to prevent disasters in implementing decisions
Thu, 05/21/2020 - 12:03
So many companies are shifting their employees to working from home to address the Covid-19 coronavirus pandemic. Yet they’re not considering the potential quality disasters that can occur as a result of this transition. An example of this is what…
The One Huge Mistake Quality Professionals Make in Preparing for Covid-19Businesses need to think pessimistically in order to survive
Wed, 03/25/2020 - 12:03
The Covid-19 coronavirus has developed into a widespread pandemic. With growing outbreaks of diagnosed cases in all 50 states, and vastly larger numbers of undiagnosed cases, there’s serious cause for concern. Yet quality professionals who follow…
Normalcy Can Kill YouFrom Boeing’s 737 Max to PG&E wildfires, cognitive biases can lead to death and damage
Tue, 03/03/2020 - 12:03
Perhaps the worst quality failure of modern times is Boeing’s 737 Max disaster. Due to the grounding of its 737 Max airplane following two deadly crashes that killed 346 people, Boeing lost $5 billion in direct revenue by summer 2019. The overall…
The Danger of SWOT Analysis for Quality LeadersPride <em>and</em> rose-colored glasses goeth before destruction
Tue, 01/21/2020 - 12:03
In the context of our increasingly disrupted, globalizing, and multicultural world, quality leaders greatly appreciate the security and comfort of clear-cut strategic plans for the future. After all, following our in-the-moment intuitions frequently…
How to Prevent Project or Process Quality FailuresStrategies to assess and defeat mental blind spots and avoid disasters
Wed, 12/11/2019 - 12:02
When was the last time you as a quality professional saw a major failure in implementing decisions? What about in project or process management? Such disasters can have devastating consequences for high-flying careers and successful companies. Yet…
Got a Boss Who Denies Reality?A behavioral scientist’s guide to tactful truth-telling
Thu, 01/04/2018 - 12:02
When was the last time a colleague said something so ridiculous that it made your jaw drop? Perhaps a desk mate went into something political, claiming that George Bush is behind 9/11 or that Barack Obama is a Muslim from Kenya? Or maybe your boss…
Here’s Why Your Gut Instinct Is Wrong at WorkRelying on intuition in the workplace can lead to bias in hiring
Mon, 04/17/2017 - 12:02
Let’s say you’re interviewing a new applicant for a job, and you feel something is off. You can’t quite put your finger on it, but you’re a bit uncomfortable with this person. She says all the right things, her resume is great, she’d be a perfect…
The AI Management Advantage That Will Decide the Next Productivity RaceAI won’t rescue weak management. It will reveal it faster.
Mon, 07/27/2026 - 12:02
The next advantage in business will come from leaders who can manage machine labor as deliberately as they manage people. Professor Ethan Mollick at Wharton framed this as AI management after watching executive MBA students use ChatGPT, Claude,…