Content by Mike Figliuolo
Strategic PlanningHint: ‘Budget + 10%’ isn’t a strategy
Fri, 11/15/2013 - 10:01
Everyone wants a “strategy.” Everyone wants their stuff to be “strategic.” Strategic plan. Strategic facilities expansion. Strategic HR sourcing. Strategic restroom cleaning schedule. The word “strategy” is being abused so badly it needs counseling…
Take off the Kid Gloves to Resolve DisputesSometimes you have to come out swinging
Thu, 01/29/2026 - 12:25
Business isn’t always pretty or civil. Either you can stand up and fight for yourself when the situation warrants it or you can be a pushover who everyone picks on and always takes your lunch money. You’re too nice. That’s why you’re getting your…
Solve Your Customer’s Problem If You Want the SalePutting your buyer’s interests first is the difference between having a customer or a client
Fri, 12/06/2024 - 11:07
Everyone has goals these days. The one that causes more disconnects than any other is a sales goal. It’s a number to hit (either units or dollars or both—the better ones are actually measured in profit dollars rather than revenue dollars). They’re…
Communication Is Key to Reducing Execution RiskExplain and manage changes early and often
Thu, 10/15/2026 - 12:29
Difficult decisions don’t end once you’ve made them. The biggest challenges come with execution risk. Does your decision get carried out the way you wanted it to? The key to successful execution is good change management. If you want to make a…