Content by Mike Figliuolo
Three Secret Phrases All Leaders Must KnowSimple keys to enhance clarity and understanding
Mon, 01/20/2014 - 17:53
Leadership is inherently about communication. Your ability to communicate well with your team, your boss, your co-workers, and anyone else around you can make or break your career as a leader. Given the importance we place on communications, it…
Leadership Lessons from Han SoloTell it like it is
Thu, 01/02/2014 - 11:55
You have to admit, Han Solo could definitely pull off that leather vest. On top of that, he can teach all of us a thing or three about informal leadership. We’ve all been in a role at one time or another where we weren’t the “formal” leader of the…
What a Heart Attack Taught Me About BalanceTake it to heart before it’s too late
Mon, 12/02/2013 - 11:02
So I had a heart attack last month. No. Literally. And I’m using the word “literally” correctly here. I was just sitting there when out of nowhere I had a sharp pain in the right side of my chest (weird, right?). That pain started radiating out my…
Strategic PlanningHint: ‘Budget + 10%’ isn’t a strategy
Fri, 11/15/2013 - 10:01
Everyone wants a “strategy.” Everyone wants their stuff to be “strategic.” Strategic plan. Strategic facilities expansion. Strategic HR sourcing. Strategic restroom cleaning schedule. The word “strategy” is being abused so badly it needs counseling…
Take off the Kid Gloves to Resolve DisputesSometimes you have to come out swinging
Thu, 01/29/2026 - 12:25
Business isn’t always pretty or civil. Either you can stand up and fight for yourself when the situation warrants it or you can be a pushover who everyone picks on and always takes your lunch money. You’re too nice. That’s why you’re getting your…
Solve Your Customer’s Problem If You Want the SalePutting your buyer’s interests first is the difference between having a customer or a client
Fri, 12/06/2024 - 11:07
Everyone has goals these days. The one that causes more disconnects than any other is a sales goal. It’s a number to hit (either units or dollars or both—the better ones are actually measured in profit dollars rather than revenue dollars). They’re…