Content by Megan Wallin-Kerth
Tue, 12/24/2024 - 12:02
It’s 2024, and the age of automation has largely taken over our phones, computers, and businesses. This isn’t entirely a bad thing, you understand. It gives us the ability to spend time and money elsewhere—from investing in staff to spending more…
Wed, 11/13/2024 - 12:03
The opening line on the Systematic QMS website is “Welcome to Systematic Quality Management Systems Inc. Where Service Is Our Passion!”
The warm tone and promise to provide excellent, tailored customer service while delivering a very technical…
Wed, 10/02/2024 - 12:03
In modern manufacturing practices, it’s vital to be able to cut costs and time without cutting corners. Enter an increasing reliance on AI tools to generate automated and accurate documentation, predict outcomes, and increase the reliability and…
Thu, 08/29/2024 - 12:03
When you think of good customer service—particularly the barriers to it—two factors generally come to mind: timing and wording. Imagine walking into a store that sells soap and bodywash products and immediately being bombarded with, “May I help you…
Tue, 08/13/2024 - 12:03
As societal norms change with each passing generation, so do work trends and expectations. Today, employers are seeing a notable shift in the attitudes, values, and goals of the next generation of workers.
At TalentLMS, surveys capture these…
Wed, 07/17/2024 - 12:03
As the July 22–25, 2024, Coordinate Metrology Society Conference (CMSC) rapidly approaches, quality professionals anticipate opportunities to explore and showcase various products and ideas from some of the biggest names and organizations.…
Fri, 06/14/2024 - 12:01
Born in 1929, H. James “Jim” Harrington was a phenomenal influence in the world of quality. And for many here at Quality Digest, he was a memorable, kind, and invested colleague as well—not to mention a wealth of knowledge, with seemingly endless…
Mon, 05/20/2024 - 12:03
QIMA, previously called AsiaInspection, is known for not only making inspection and certifications easier, but also increasing accessibility via a convenient digital platform and strong focus on compliance. Both SMEs and e-commerce businesses have…
Mon, 11/20/2023 - 12:03
We all make mistakes. Despite a vigorous editing process, there may even be one in this article! Although everyone makes mistakes, not everyone owns up to them, and thus they miss an opportunity to grow, learn, and—if they appreciate and apply what…
Mon, 07/24/2023 - 12:03
Business owners and employees alike have long debated over how best to achieve quality standards and what those standards ought to be. However, as much as linear thinking may help when measuring degrees of improvement, increases in profit, or low…
