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Quality Digest

A unique resource for quality professionals

Quality Digest

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.

Fri, 03/12/2021 - 11:08
Design for Six Sigma Conference Announced
Tue, 03/15/2005 - 22:00
WCBF will host a Design for Six Sigma conference June 9–10 in Las Vegas. The conference will feature workshops and user case studies for beginners and more advanced Six Sigma practitioners; specific tracks focused on design for product development,…
New Partnership Aims at Helping Manufacturers Go Lean
Tue, 03/15/2005 - 22:00
Pelion Systems Inc. and the Lean Learning Center recently formed a partnership to provide lean curriculum and consulting to manufacturing clients that are implementing lean processes. The companies will combine their areas of expertise to provide…
New Software Marries Six Sigma and Secure Facilities
Tue, 03/15/2005 - 22:00
6 Sigma Technology Group recently released GateKeeper 2.0, a software program designed to manage the security of technical, construction and facility projects in secure buildings. The company specializes in software that combines Six Sigma and…
Hospital Rides Six Sigma to National Quality Award
Tue, 03/15/2005 - 22:00
Northwestern Memorial Hospital, which has implemented an aggressive Six Sigma program, recently received one of the nation’s top awards for quality health care. The hospital, located in Chicago, received the 2005 National Quality Health Care Award…
Juran Institute Appoints New Senior Vice President
Tue, 03/15/2005 - 22:00
Larry R. Smith has been appointed senior vice president of design and innovation of the Juran Institute.Smith worked for Ford Motor Co. for 27 years. Most recently, he was quality coach for Ford’s Heritage Team, which was responsible for…
e-Customer Satisfaction Plunges
Mon, 03/14/2005 - 22:00
After two years of steady increases, customer satisfaction with goods and services purchased and consumed in the United States has taken a dramatic downturn, according to the latest American Customer Satisfaction Index. The ACSI for the fourth…
NCQA Releases Draft of New Quality Plus Standard
Mon, 03/14/2005 - 22:00
The National Committee for Quality Assurance recently released a draft of its new Quality Plus standard. Comments on the draft are due by April 18. The standard, compliance to which is voluntary, identifies organizations that have adopted innovative…
Health Insurer Receives Quality Accreditation
Mon, 03/14/2005 - 22:00
Excellus BlueCross BlueShield recently received Case Management Accreditation from URAC, a Washington, D.C.-based health care accreditation agency that establishes quality standards for the health care industry. URAC’s standards require insurers to…
Offshoring Brings Sometimes Unexpected Risks
Mon, 03/14/2005 - 22:00
Most experts don’t see an end to the offshoring trend, but with an estimated half of all offshoring operations falling short of expectations, companies considering sending their operations overseas have to consider the risks—not merely the rewards—…
Eastman Kodak Completes Acquisition of Israeli NDT Equipment Manufacturer
Mon, 03/14/2005 - 22:00
Eastman Kodak Co. recently acquired OREX, a provider of nondestructive test equipment for specialty medical facilities. OREX has 84 employees, is headquartered in Yokneam, Israel, and is now part of Kodak’s Health Group’s Non-Destructive Testing…

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