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Quality Digest

A unique resource for quality professionals

Quality Digest

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.

Tue, 08/19/2025 - 14:02
e-Customer Satisfaction Plunges
Mon, 03/14/2005 - 22:00
After two years of steady increases, customer satisfaction with goods and services purchased and consumed in the United States has taken a dramatic downturn, according to the latest American Customer Satisfaction Index. The ACSI for the fourth…
FARO Receives $1.7 Million in New Airbus Orders
Wed, 03/09/2005 - 22:00
FARO Technologies Inc. recently received $1.7 million in FARO Laser Tracker orders from Airbus S.A.S. The orders consist of seven units for Airbus UK’s A380 wing assembly plant and five units for Airbus France’s A380 fuselage assembly plant.The…
Hexagon Metrology Announces Relocation of North American Headquarters
Wed, 03/09/2005 - 22:00
Hexagon Metrology North America plans to move its North American headquarters from Rhode Island to Connecticut. The company will build a 115,000 square foot, state-of-the art building that will also house manufacturing facilities for Hexagon’s Brown…
Web-Based Fundamentals of GD&T Course Available
Wed, 03/09/2005 - 22:00
Effective Training Inc. recently added a new Web-based course to its list of geometric dimensioning and tolerancing services. “The Fundamentals of GD&T” features 28 student-focused lessons covering the basic rules, concepts and definitions GD…
Johnson Controls Completes New Calibration Laboratory
Wed, 03/09/2005 - 22:00
Johnson Controls Metrology Services’ new calibration lab was recently completed and received ISO 17025 accreditation. The 5000 square-foot facility, in Louisville, Kentucky, has dedicated workstations for each of the laboratories’ accredited…
Blue Mountain Quality Resources Expands Training Schedule
Wed, 03/09/2005 - 22:00
Blue Mountain Quality Resources Inc. recently added several new metrology-related training seminars to its schedule.Physical Metrology will be held April 28–29 in Northbrook, Illinois. It will provide a fundamental understanding of physical…
NIST Releases Atom-Based Standards for Measuring Tiny Chip Features
Wed, 03/09/2005 - 22:00
Device features on computer chips as small as 40 nm can now be measured reliably thanks to a new test structure developed by the National Institute of Standards and Technology. The new test structures are the product of NIST’s more than four-year…
ANSI President to Retire at Year’s End
Tue, 03/08/2005 - 22:00
Mark W. Hurwitz, president and chief executive officer of the American National Standards Institute, will retire from the organization at the end of the year. Hurwitz, 64, was appointed to the post in 1999. He cited his desire to spend more time…
NIST and ANSI to Host Forum on U.S. Standards Strategy
Tue, 03/08/2005 - 22:00
The National Institute of Standards and Technology and the American National Standards Institute will co-sponsor a public forum on U.S. standards next month.The event is designed to engage stakeholders in a dialogue about the United States Standards…
New Standard Limits Mobile Phone Radio Wave Exposure
Tue, 03/08/2005 - 22:00
The International Electrotechnical Committee recently published a standard that limits the radio waves emitted by mobile phones. Limits on specific absorption rate (SAR)—the rate at which radio frequency energy is absorbed by the human body—are set…

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