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Quality Digest

A unique resource for quality professionals

For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.

Tue, 10/10/2006 - 22:00
Six Sigma Pays Health Care Dividends in Turkey
Tue, 06/17/2008 - 22:00
(NOVACES: New Orleans) -- One year after pioneering the first lean Six Sigma deployment at a health care facility in Turkey, Kent Hospital shared its success stories at the Six Sigma & Lean Conference held in Izmir, Turkey, on May 9-11.…
NCQA Program to Evaluate Patient-Centered Medical Homes
Wed, 03/05/2008 - 22:00
(NCQA: Washington, DC) -- The National Committee for Quality Assurance launched a new version of its Physician Practice Connections (PPC) program designed to assess how medical practices are functioning as patient-centered medical homes. The…
Obesity Screening Added to HEDIS 2009
Mon, 02/25/2008 - 22:00
(NCQA: Washington) -- Two new measures focusing on obesity in children and adults highlight the additions to the Healthcare Effectiveness Data and Information Set, released recently for public comment by the National Committee for Quality Assurance…
Customer Satisfaction Drops Again, e-Commerce Reaches All-Time High
Mon, 02/25/2008 - 22:00
(ACSI: Ann Arbor, Michigan) -- Satisfaction with the goods and services that people in the United States buy declined in the fourth quarter of 2007, according to a report recently released by the University of Michigan’s American customer…
Safer Streets for Disabled Persons
Mon, 02/25/2008 - 22:00
(ISO: Geneva) -- Equipping pedestrian street crossings with acoustic and tactile signals to help disabled persons was a step forward. The problem is that they vary from one country to another. Now, a new ISO standard provides the basis for…
ERAI Hosts Electronic Industry Supply Chain Conference
Mon, 02/18/2008 - 22:00
(ERAI: Naples, Florida) -- The first Electronic Industry Supply Chain Conference (EISCC) will be hosted May 1–2, 2008, in Las Vegas by ERAI Inc., a global trade association for the electronics industry. The event will focus on essential procurement…
Quality Conference to Include Everyday Life
Mon, 02/18/2008 - 22:00
(ASQ: Milwaukee, Wisconsin) -- Ever wonder how quality relates to a slice of New York-style pizza? Or how to use lean tools at home? The American Society for Quality is offering innovative “After 5” sessions that cover topics on how to incorporate…
ISO Standard for Biometric Authentication
Mon, 02/11/2008 - 22:00
(ISO: Geneva) -- The International Organization for Standardization recently published a standard to increase the security of financial transactions over electronic media. ISO 19092:2008—“Financial services—Biometrics—Security framework,”…
NIST Helps Heat Pumps Boost Output
Mon, 02/11/2008 - 22:00
A sheet of laser light illuminates the surface of the heat exchanger during the air-velocity measurement experiment.(NIST: Gaithersburg, Maryland) -- Air-source heat pumps typically deliver 1 1/2 to three times more heating energy…
Learning from Medical Mistakes
Wed, 02/06/2008 - 22:00
(Agency for Healthcare Research and Quality: Rockville, MD) -- According to a new study funded by the Department of Health and Human Services’ Agency for Healthcare Research and Quality, most doctors’ think that current systems to report and share…

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