Wed, 10/16/2024 - 12:01
This ain’t your daddy’s or mommy’s business world anymore. I’m sure you’ve figured that out already. First of all, people use cell phones. I keep reminding my father.
“Dad, turn on your cell phone when you’re not home.”
“Why? Then it will ring. I’m…
Thu, 10/03/2024 - 12:03
Interviewing for a new job is an exercise in humiliation, fear, and confusion. Whether you’re interviewing for a job at a new company or just changing roles at your present employer, the process is nauseating.
You do everything you can to put your…
Wed, 09/18/2024 - 12:03
For many of us, screwing up is in our DNA. It happens. Blame Murphy if you like, but it happens. However, when this happens to someone on your team and you’re in a leadership role, the implications of a mistake can be far-reaching.
The most…
Tue, 09/10/2024 - 12:02
Moving to a new job can be scary and intimidating, with many risks inherent in making that transition. But if you think of the transition like laying siege to a fortress, you will be just fine.
There are a few major risks you must account for as…
Wed, 08/28/2024 - 12:02
Susan Strayer, a friend of mine, posed a question on social media the other day: “Can you sum up your expertise in 140 characters or less?” Great question. A few people took her up on the challenge. Being an overachiever, I did it in three words.…
Mon, 08/19/2024 - 12:03
In case you missed it, the apocalypse happened a few weeks ago. The end of days. The reckoning. It was a time to take a step back and reflect on all you’ve accomplished or failed to accomplish in your life. Even though the world was not torn asunder…
Mon, 08/12/2024 - 12:03
I hate the use of the word just in front of anyone’s title, as in, “He’s just an analyst,” or, “She’s just a cafeteria worker,” or, “I’m just an administrative assistant.”
No one is just anything. The word is demeaning and pejorative. We’re all…
Wed, 08/07/2024 - 12:02
Reading the news (or even your email) can be distressing to the point of despondency. It can also be fun. It’s especially fun when people say or write silly stuff, and the reporter or editor has to write [sic] after a misspelling or a stupid comment…
Tue, 07/30/2024 - 12:02
We take ourselves too seriously, and in doing so we become boring and no fun. Sometimes it’s OK to let loose, act silly, and have a good time. It’s energizing.
So often we while away the days being the consummate professional. We read professional…
Mon, 07/15/2024 - 12:03
It’s all well and good to pontificate about “the customer comes first” or “deliver outstanding service,” but often it’s hard for your team members to wrap their heads around what that really means. You can say these things until your jaw muscles are…
